BMW of Ramsey

Would give negative if I could called yesterday morning about a used x1. First problem was the ridiculous low ball offer for a 2017 crossover suv of 2500 clean car fax no problems was quoted 4k at other places. Second problem was tring to put down payment on the car with 1500 ready to go never gave me a chance. Tried calling back last night no awnser. Now I get email saying that they sold it. Should have read reviews first before getting my hopes up. On yelp they got a low rating with lots of bad reviews DO NOT GO HERE STAY AWAY FROM THIS PLACE.

Get this: They want 45,800 for car. In addition they WANT 1000 doc fee, 500 Perma Plate (which is some scam-y protectorate), and 500 for NITROGEN FILLED TIRES. RUN !!!!!!!!!!!!!. The tire thing, that's a big blank you to their customers. These guys are shameless.

I want to recognize BMW of Ramsey for successfully handling a complex, high-value transaction that required real coordination and follow-through. I worked extensively on this deal on behalf of a friend, not for myself, involving a very specific BMW X7 configuration with an MSRP just under $97,000. This was not a standard purchase—it required locating an exact build, coordinating a dealer swap, managing tight timelines, and maintaining clear communication throughout. Veronica was outstanding from start to finish. She was consistently responsive, organized, and transparent, serving as the primary point of contact and making sure nothing fell through the cracks. From confirming the vehicle was located and secured, to coordinating the swap, to keeping prep and delivery timing on track, Veronica communicated clearly at every stage. Her professionalism and attention to detail made it easy to move forward with confidence, even while other BMW dealers were actively competing for the same vehicle. High-value transactions tend to reveal how well a dealership truly operates, and Veronica demonstrated strong follow-through and reliability throughout the process. BMW of Ramsey showed that they can manage complex, premium purchases with structure, clarity, and professionalism. If you’re looking for a dealership that can handle a serious transaction and a sales professional who is dependable, detail-oriented, and easy to work with, I would strongly recommend BMW of Ramsey—and especially Veronica.

Sean Duprey is an excellent Service Manager and has been very helpful to me navigating thru Ramsey BMW.

Jorge Batista outstanding Car sale Specialist! As a client I couldn't be more happy with the experience I had with Jorge. From the very beginning, he treated me with genuine respect, patience and professionalism. I felt so much like I was dealing with a friend. He went above and beyond, taking care of every single detail with enthusiasm and care. Buying a car can be stressful, but Jorge Batista made the entire process surprisingly easy and conformable. He listened carefully to what I was looking for and helped me explore the best options without ever making me feel pressured. He answered all my questions no matter how small really stood out. I truly felt he had my best interest at heart. What impressed me the most was how smooth and transparent everything was, from discussing prices and final paperwork. Jorge Batista went above and beyond to make sure I left confident and so happy with my decision. I highly recommend Jorge Batista to anyone looking to lease or purchase a vehicle. As a client I felt valued every step of the way and I am extremely grateful for such a positive experience. Thank you! so Much Jorge for your OUTSTANDING! Service!

the worse experience with a dealer. I was approved and credit inquiry was done for a MDX and we schedule an appointment to complete the transaction and sale person call 2 hrs. later that somebody was looking at the car and the vehicle was sold.

I needed a oil change for my BMW and looked up the prices for Ramsey BMW. On the website it stated that a single value oil change was $119 plus tax, which a local mechanic would charge. I said great and scheduled my oil change through the app and took my car in. Wayne Diaz took care of me and I asked if the oil change is $119, I then get well I have to see if your car qualifies for the Value deal? What value DeaI I said? Its just a oil change, but if it doesn't how much will it be? He states $264, I was like what? Your website says $119 which is why I came here. He says I can speak to my manager and get back to you just have a seat. So I did ,and 1/2 hour later I didn't hear anything so go back to Wayne Diaz . I asked did you find out what is the price of the oil change , which he replies no sorry your car doesn't qualify and its $264. I said and when were you going to tell me this? I stated my local mechanic charges $119 like what I originally saw on your website , why should I elect to pay $145 more. And this was the answer I did not like, " Well its a BMW , so maybe you should take it there next time" So basically because I chose to buy a BMW because they are great cars I get penalized and have to pay more even though its cheaper elsewhere? I said Well if you were honest up front I would of taken it elsewhere. The reason why I am complaining about this is the response I got from Wayne Diaz the BMW Tech, seriously you tell a customer who has been coming here for years and never had a problem to basically go somewhere else if you don't like it, especially when I was under the impression it was $119 . And my question is did he even talk to a manager because my guess is no ,since he never reach out to me after to let me know what the manager said, I had to go down there and ask him. I was under the impression that a manager was going to speak to me about this. I understand its more to go to dealerships but if I misunderstood the "Value Deal" Then I need someone to explain it to me and I recall my car back. I am sorry to write this but I have never been treated this way where the attitude is "well its BMW what do you expect?" And I have had oil changes done much cheaper in the past you just have to wait for specials like I thought this was . I just felt that having my car serviced there in past there would be more of a courtesy to at least have a manager speak with me and see if he or she can resolve it, not to get blown off and then come back with , then go somewhere else? This is my 7th BMW so I Know BMW and how it works , this is not it! Again hate to complain about this dealership but I think the dealership and the consumers need to know about this, because if this is the attitude then what is my incentive to have my car service there when I have to deal with this attitude and and pay way over normal price?

I almost purchased a vehicle from BMW of Ramsay, and even though I did not, it was still a great experience. Frances, my sales rep, was great. Frances sat with me and we narrowed down myriad options into three discrete choices. Frances was response with texts, and let me take as much time as I wanted in viewing cars.

Amazing experience with Nikolas! My car was towed with a blowout (on a runflat) crazy! He called me sent me the video gave me suggestions and seemed very genuine. The pricing was fair and the tire was in stock! Ask for Nikolas the service writer!

DISHONEST!! Their advertised prices are a scam. I was told there would be a $2500 document fee on a $25k vehicle! When I questioned the (absurdly high) fee, the salesman became arrogant and responded "well, we're BMW". And??? What's your point? Other dealers charge a fraction of those fees. Judging from many of the other 1-star comments i'm seeing here, i'm convinced the 5-star ratings are bogus. Don't wasted your time with this dealer.