Skip to main content

Route 23 Automall

(424 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (866) 592-9125 (866) 592-9125
Used (888) 820-6550 (888) 820-6550
Service (866) 502-8953 (866) 502-8953

Reviews

(424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 23 Automall from DealerRater.

Want to share your experience with this dealership?

Write a review

Very responsive and accommodating staff.

Very responsive and accommodating staff. Jonathan did an excellent job throughout the process - from the initial order to coordinating pickup after the delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE

Nice NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE WERU NICE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

First time customer.

First time customer. Was paired with Dwight Blackwood upon arrival. He worked and found the vehicle we wanted and gave the best price after shopping 3 other dealerships. Very happy with our experience here, and would refer Dwight and the dealership to anyone looking for a Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car was brought in for first service since it was

Car was brought in for first service since it was purchased. Everything was done quickly and efficiently. Service manager was courteous and handled the situation professionally. I will be going for future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had one of the best automobile buying experiences with

I had one of the best automobile buying experiences with Brian. He was focused on my needs, attentive to my concerns and greatly helped me narrow down my decision on buying a vehicle that was right for me. Brian is extremely professional and has a great demeanor. Brian made buying my new vehicle a very stress-free process. Kevin Bulger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service, I had very pleasant experience with

Excellent service, I had very pleasant experience with every member of the staff. Thank you Carlos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the only place where I feel comfortable with

This is the only place where I feel comfortable with everyone from the sales staff to the service staff. Kudos to all! They are all fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch service at this dealership.

Top notch service at this dealership. Everyone is so nice - advisors, managers to valets! So happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service!

Awesome service! Wait time was minimal and Joe was very accomadating . Will def be back and recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff fast service reliable just all the way

Friendly staff fast service reliable just all the way around a great garage thank you route 23 Automall ford for taking me so late in the day and not turning me away like another garage did and a good plus they didn’t wreck my truck when getting a oil change 10 out of 10 would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.