Route 23 Automall

Our Salesman Johnathan was very kind, most patient, educated, and a respectful sales person with our new 2026 Ford Explorer. Jonathan was also very helpful without even knowing it!

Our salesman Lenny was amazing. Professional, polite, patient, and very knowledgeable. We went in the dealership just to look but Lenny was so helpful and easy to work with we closed the deal that day.

I knew what I wanted. I went for a test run. I made a decision. I was out in an hour. They delivered my car. The next day professionalism did not spend the whole day in a car dealership.

I had the BEST experience getting my car! As a woman, I’ve never had such a smooth, stress-free car-buying process. Brian was absolutely amazing—extremely helpful, knowledgeable, patient, and genuinely cared about making the experience easy and comfortable for me. The dealership was professional and welcoming, and the entire process was seamless from start to finish. I couldn’t be happier with my car and highly recommend this dealership—especially Brian—to anyone looking for an exceptional experience!

This dealership and service has the best customer service of any place where I have been a customer. And they do a great job too!

Dealership is good, but sometimes they don't pay attention to detail. I had warranty service completed. When I picked my vehicle yp, the entire interior control area was covered in greasy handprints. I had to go back inside and ask them to come out and look and clean it.

I’ve leased with Route 23 Auto Mall twice now, and both experiences have been absolutely excellent. The staff is professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. They took the time to explain all of my options clearly, helped me find the perfect fit for my needs, and made sure I felt confident every step of the way. What really stands out is their consistency—leasing a car can sometimes feel overwhelming, but both times here it was seamless and even enjoyable. They’re not pushy, they’re attentive, and they go the extra mile to make sure you leave happy. I highly recommend Route 23 Auto Mall to anyone looking for a reliable and trustworthy place to lease or purchase a vehicle. After two great experiences, I can confidently say I’ll continue to come back in the future!

Very responsive and accommodating staff. Jonathan did an excellent job throughout the process - from the initial order to coordinating pickup after the delivery.

First time customer. Was paired with Dwight Blackwood upon arrival. He worked and found the vehicle we wanted and gave the best price after shopping 3 other dealerships. Very happy with our experience here, and would refer Dwight and the dealership to anyone looking for a Ford.

Car was brought in for first service since it was purchased. Everything was done quickly and efficiently. Service manager was courteous and handled the situation professionally. I will be going for future service.