Pauly Toyota

I went to other dealers farther from my area, we wound up stopping at Pauly Toyota as our last stop before heading home. I should have listen to my wife and stopped at Pauly Toyota first, we would have saved all the other trips to other locations. We purchased our vehicle at Pauly Toyota and at a great price, we were out of there with our vehicle in less then 2 hours and happy with our deal. Our sales rep was great along with the finance rep. Thanks For the great job...

From the moment we stepped into Pauly Toyota we felt like we were being ignored. Apparently they do not need to sell cars there as it took at least 15 minutes to get someone to help us and they were not busy AT ALL. Finally, a salesman by the name of Paul LeRose assisted us. Mr. LeRose turned out to be the typical high pressure "how quick can we make this deal happen", kind of salesman. After low-balling us on our trade he made several comments that made my wife and I very uncomfortable. We chose to leave and take our business elsewhere and I'm so glad that we did. Even after we told Mr. LeRose not to contact us anymore he kept calling, sending texts, and sending e-mails as well as leaving an extremely rude voicemail on my phone. This was not professional at all and that kind of behavior is reprehensible. My advice...stay away from Pauly Toyota and Paul LeRose altogether!! This experience is why we are leaving the rating that we are.

HORRIBLE dealership! Purchased a Jeep Wrangler that seemed to be in good condition and as soon as the papers were signed and I got the jeep up to highway speed, it started pulling horribly to the right. You could tell they hadnt even done an alignment on it. He guaranteed it was a great vehicle so i declined the extended warranty. A week after i had the jeep, the heat quit working and when the first rainfall had come, it leaked all through the seals and the inside of the jeep was SOAKED. After the first week everything started going bad, so now it sits in the driveway and collects dust. I called them and talk to them about what was going on and emailed them, left voicemails.... finally heard back over a month later and they told me that everything that was wrong with the vehicle still made it driveable and i purchased a used vehicled no matter if it cost $17,000 and im SOL and they will not do anything for me. He was extremely rude to my wife and I and I would like to personally shove the jeep right up Paulys A$$. DO NOT recommend them to ANYONE. WORST service IMAGINABLE! Anyone want to buy a lifted Jeep Wrangler?????

We have purchased many new and used vehicles from this dealership. We have found the service department, sales, and ownership to be a very caring group of people. Will purchase from them again.

An excellent group of people to do business with. A very good experience on the purchase of a used vehicle.Will purchase from there again.

They sold us a car in 2007 and claimed it had no damage. We just got a CarFax report when we tried to get it appraised for a trade in and found out it had structural frame damage from a 06 accident. We have attempted to contact Pauly to discuss this matter and 2 weeks of calling and leaving message they have never bothered to call us back. We have always had weird problems with the car, doors not closing, brake going quickly, joints wearing out but never did they disclose that it was caused by the frame being damaged. We bought a mini van and having been driving our kids around in this classified as unsafe care for almost 4 years.

i found a used car on the internet that they were selling. I e-mailed them and asked if they still had the car. I never got a response of any kind from them, I guess they don't need the business so I went to someone who wanted to sell me a car.

they have the worst customer service one has yet to see, after talking to a sales rep and driving two hours we find that the car was sold, total waste of time.

I went to pauly Toyota looking to get a price on a new sequoia. I wasn't really planning on buying that day but I was so impressed with the dealership and the price I decided I couldn't pass up the deal. The entire experience was wonderful and probably my best ever at a dealership. I will recommend them to anyone looking for a toyota.

I have never had an experience buying a new car like I had at Pauly Toyota. My sales person Russ Robb was the best salesman. He is worth his weight in gold. I will be buying my wife a car soon and will be shopping at Pauly - with Russ Robb! The customer service is awesome and the dealership is warm and friendly. I will tell all my friends and family to buy from this dealership. The pricing is great and the service level is outstanding.