Reviews
Professional and overall a great experience.
Professional and overall a great experience. Thank you to Clarence and Rennoy for your help!!
Professional and overall a great experience.
Professional and overall a great experience. Thank you to Clarence and Rennoy for your help!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, it means so much to us to see your review! Thanks from Claren, Rennoy, and the team at Bell Audi.
Bell Audi team is a 10 the customer service team is
Bell Audi team is a 10 the customer service team is excellent in explaining to the clients the repairs needed on the car
Bell Audi team is a 10 the customer service team is
Bell Audi team is a 10 the customer service team is excellent in explaining to the clients the repairs needed on the car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you felt taken care of by our team at Bell Audi! Thank you for taking the time to share your experience with us. See you next time!
Bell Audi handled repair quickly and efficiently.
Bell Audi handled repair quickly and efficiently. James was very professional and accommodating handling situation with quick resolution and care.
Bell Audi handled repair quickly and efficiently.
Bell Audi handled repair quickly and efficiently. James was very professional and accommodating handling situation with quick resolution and care.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficiency and professionalism go hand in hand at Bell Audi. We are happy you had such a seamless experience with James and the Service Team! Thank you for choosing us!
The dealership staff was attentive, transparent and
The dealership staff was attentive, transparent and welcoming. Our salesperson Heather helped us navigate the purchase process and was a pleasure to work with. Buying a CPO vehicle was a good deal for us!
The dealership staff was attentive, transparent and
The dealership staff was attentive, transparent and welcoming. Our salesperson Heather helped us navigate the purchase process and was a pleasure to work with. Buying a CPO vehicle was a good deal for us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, hearing such high praise for Heather and the team makes our day. Thanks for choosing Bell Audi and for sharing your experience. Enjoy the new ride!
The service was fast, friendly, and exactly what I
The service was fast, friendly, and exactly what I needed,Excellent support—Emad was very helpful he helped me solve my issue in minutes.He was incredibly patient and walked me through a complex issue step-by-step, making sure I understood everything. He followed up the next day to confirm the problem was still resolved, which made me feel genuinely valued as a customer".
The service was fast, friendly, and exactly what I
The service was fast, friendly, and exactly what I needed,Excellent support—Emad was very helpful he helped me solve my issue in minutes.He was incredibly patient and walked me through a complex issue step-by-step, making sure I understood everything. He followed up the next day to confirm the problem was still resolved, which made me feel genuinely valued as a customer".
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear that Emad and the team provided such speedy service. Thank you for sharing your experience with all of us at Bell Audi. See you next time!
I was waiting for Bell Audi call back to let me know that
I was waiting for Bell Audi call back to let me know that the tires are in for a recall. They never called me, once I called back after few months, they told me that the recall is over and they can't help me, really poor customer service and not taking ownership of a mistake.
I was waiting for Bell Audi call back to let me know that
I was waiting for Bell Audi call back to let me know that the tires are in for a recall. They never called me, once I called back after few months, they told me that the recall is over and they can't help me, really poor customer service and not taking ownership of a mistake.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm very sorry to read about this frustrating situation. We expect better communication from our team, and I sincerely apologize that you were let down in this case. I want to do everything we can to assist you with your vehicle—please contact me directly. Best, Ryan Schmidt - General Manager - rschmidt@bellaudi.com
The worst dealership I’ve ever dealt with.
The worst dealership I’ve ever dealt with. They don’t call back or fix problems with the car. They had my car for a month, which had been recalled for engine issues, and still can’t figure out the problem. They’re inattentive and you can’t get through. I’m gonna call the BBB to get anything accomplished. My car was a brand new Q5 2023 that I got in 2022 so to have these issues w no help is unheard of. They simply don’t care. You’re just a number. I don’t know who is more feckless, Ryan or Nick.
The worst dealership I’ve ever dealt with.
The worst dealership I’ve ever dealt with. They don’t call back or fix problems with the car. They had my car for a month, which had been recalled for engine issues, and still can’t figure out the problem. They’re inattentive and you can’t get through. I’m gonna call the BBB to get anything accomplished. My car was a brand new Q5 2023 that I got in 2022 so to have these issues w no help is unheard of. They simply don’t care. You’re just a number. I don’t know who is more feckless, Ryan or Nick.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jenna, we are concerned to see your review. We pride ourselves on delivering attentive care, and clearly, we have let you down. Please allow me to step in here and make things right. Would you please get in touch? Ryan Schmidt - General Manager - rschmidt@bellaudi.com
Carlos in service was great took extra time to go over a
Carlos in service was great took extra time to go over a few different options on my Audi Q5.
Carlos in service was great took extra time to go over a
Carlos in service was great took extra time to go over a few different options on my Audi Q5.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see your positive review, Blake! The Bell Audi team looks forward to your next visit with us. Take care, Carlos!
Very pleased…valet pick up & service to my car.
Very pleased…valet pick up & service to my car. Prompt pick up & return.👍🏻Will continue having car serviced here!
Very pleased…valet pick up & service to my car.
Very pleased…valet pick up & service to my car. Prompt pick up & return.👍🏻Will continue having car serviced here!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on our team! We look forward to seeing you next time at Bell Audi.
Very professional and quick to attend clients.
Very professional and quick to attend clients. I am very satisfied with the service and I will continue to go back.
Very professional and quick to attend clients.
Very professional and quick to attend clients. I am very satisfied with the service and I will continue to go back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience! We're so glad to hear you're satisfied with our service. We look forward to welcoming you back to Bell Audi in the future!