Reviews
Bought my Tahoe here.
Bought my Tahoe here. Service has always been great. But today brought it in to check a brake sensor warning light and clogged windshield washer nozzle. They told me it would be approximately $775 for sensor and $200 for washer nozzle to repair. Seemed high so I took it to my local auto service spot. They quoted me $66 for the sensor part and a few more dollars to install. CRAZY! And to boot, Schumacher Chevrolet charged me $222.85 diagnostic fee. I’m so disappointed in my service experience. Highly unlikely that I will return. Might call the dealership GM and share my experience.
Bought my Tahoe here.
Bought my Tahoe here. Service has always been great. But today brought it in to check a brake sensor warning light and clogged windshield washer nozzle. They told me it would be approximately $775 for sensor and $200 for washer nozzle to repair. Seemed high so I took it to my local auto service spot. They quoted me $66 for the sensor part and a few more dollars to install. CRAZY! And to boot, Schumacher Chevrolet charged me $222.85 diagnostic fee. I’m so disappointed in my service experience. Highly unlikely that I will return. Might call the dealership GM and share my experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your concerns regarding the pricing for the brake sensor and windshield washer nozzle repairs. We strive to provide fair and transparent pricing at Schumacher Chevrolet of Livingston, and your feedback is important to us. Our team encourages you to reach out directly to us to discuss your experience further. We value your feedback and want to ensure we address any concerns you may have. Thank you for your continued support in the past, and we hope to have the opportunity to serve you better in the future. Sincerely, The Schumacher Chevrolet of Livingston Team
Drew & Cesar worked with me on my purchase of a 2019
Drew & Cesar worked with me on my purchase of a 2019 Equinox. I knew I was buying that vehicle (absent some unpredicted significant issue), and let Drew know prior to my appointment. I have never ever, had such a smooth buying experience. Drew and Cesar worked diligently in the hours prior to my appointment to make it as easy as possible. I was literally in and out in approximately 20 mins, driving my new vehicle home. Their attention to detail is phenomenal. When I inspected the car, it looked perfect to me. There is the tiniest, microscopic chip in my windshield, which they already arranged for safelight to repair for me, at my home or office. You cannot get more convenient than that. I really cannot recommend these guys enough. My sister works at a car dealership, and she was blown away at how smooth the process of buying this vehicle was for me.
Drew & Cesar worked with me on my purchase of a 2019
Drew & Cesar worked with me on my purchase of a 2019 Equinox. I knew I was buying that vehicle (absent some unpredicted significant issue), and let Drew know prior to my appointment. I have never ever, had such a smooth buying experience. Drew and Cesar worked diligently in the hours prior to my appointment to make it as easy as possible. I was literally in and out in approximately 20 mins, driving my new vehicle home. Their attention to detail is phenomenal. When I inspected the car, it looked perfect to me. There is the tiniest, microscopic chip in my windshield, which they already arranged for safelight to repair for me, at my home or office. You cannot get more convenient than that. I really cannot recommend these guys enough. My sister works at a car dealership, and she was blown away at how smooth the process of buying this vehicle was for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
WORST DEALERSHIP I HAVE EVER DEALT WITH!
WORST DEALERSHIP I HAVE EVER DEALT WITH! Do not buy a car from this dealership in Livingston unless you want to constantly be in for service. They are the most incompetent workers I have ever dealt with. From the first month I had my 2024 Chevy Traverse Z71, I have been in there for numerous issues. Partially due to the horrible design and manufacturing of the vehicle but also the workers try to fix 1 thing and break something else. They leave you waiting for service for 6 hours, all go to lunch and forget that they have a customer waiting for their vehicle. They all just blame the other one for not being told I was waiting for my car. The manager is always on a call or never in the office to speak with. Reached out to the owner Judith Schumacher-Tilton and I haven't heard back from her either which I am not surprised. This is the 2nd time I have reached out to her and no word back. I have never in my life had a dealership this horrible. Dave B was our sales person and he was at the dealership seeing these issues going on and not once did he stop to see what the issue was. Ghosted as soon as that sale was over! He was very quick to try to make the sale on a crappy car that I should have never bought due to all the issues it has. Electrical issues, brake issues, sensor issues, dealership damaged window panel trying to replace a defective window on the drivers side. I will make it my priority to make sure that everyone knows to stay away so they don't have to deal with the same issues I am going thru due to the horrible workers, management and vehicle.
WORST DEALERSHIP I HAVE EVER DEALT WITH!
WORST DEALERSHIP I HAVE EVER DEALT WITH! Do not buy a car from this dealership in Livingston unless you want to constantly be in for service. They are the most incompetent workers I have ever dealt with. From the first month I had my 2024 Chevy Traverse Z71, I have been in there for numerous issues. Partially due to the horrible design and manufacturing of the vehicle but also the workers try to fix 1 thing and break something else. They leave you waiting for service for 6 hours, all go to lunch and forget that they have a customer waiting for their vehicle. They all just blame the other one for not being told I was waiting for my car. The manager is always on a call or never in the office to speak with. Reached out to the owner Judith Schumacher-Tilton and I haven't heard back from her either which I am not surprised. This is the 2nd time I have reached out to her and no word back. I have never in my life had a dealership this horrible. Dave B was our sales person and he was at the dealership seeing these issues going on and not once did he stop to see what the issue was. Ghosted as soon as that sale was over! He was very quick to try to make the sale on a crappy car that I should have never bought due to all the issues it has. Electrical issues, brake issues, sensor issues, dealership damaged window panel trying to replace a defective window on the drivers side. I will make it my priority to make sure that everyone knows to stay away so they don't have to deal with the same issues I am going thru due to the horrible workers, management and vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience, Annette. We understand your concerns regarding the service process and the condition of your vehicle. At Schumacher Chevrolet of Livingston, we aim to provide accurate and attentive service, and your feedback helps us recognize how this visit affected you. If you'd like to continue the conversation or provide additional details, we encourage you to reach out to us directly. Your trust matters to us. Sincerely, The Schumacher Chevrolet of Livingston Team
This dealership was warm and welcoming from the moment we
This dealership was warm and welcoming from the moment we walked in. We were greeted right away and were connected with a salesman to assist us with our car shopping. Dave B was our sales guy and he was amazing! Kind and friendly from the start. He didn?t at all try to push a sale, just showed us the cars we were interested in and gave us all the information we needed about the car to make our decision. Our finance guy, I believe his name is Mike was also amazing. Completing the paperwork was a breeze. He explained everything and made the process so easy. I?ve been leasing cars for years and I can honestly say this was the best car shopping and leasing experience I?ve ever had.
This dealership was warm and welcoming from the moment we
This dealership was warm and welcoming from the moment we walked in. We were greeted right away and were connected with a salesman to assist us with our car shopping. Dave B was our sales guy and he was amazing! Kind and friendly from the start. He didn?t at all try to push a sale, just showed us the cars we were interested in and gave us all the information we needed about the car to make our decision. Our finance guy, I believe his name is Mike was also amazing. Completing the paperwork was a breeze. He explained everything and made the process so easy. I?ve been leasing cars for years and I can honestly say this was the best car shopping and leasing experience I?ve ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience at Schumacher Chevrolet of Livingston. It’s fantastic to know that Dave and Mike made your car shopping and leasing process smooth and enjoyable. We appreciate your kind words and hope to assist you again in the future. Enjoy your new vehicle! Sincerely, The Schumacher Chevrolet of Livingston Team
I purchased my first vehicle at Schumacher Chevy, and
I purchased my first vehicle at Schumacher Chevy, and because the staff treated me like family, I?ve already sent friends and family who have also purchased vehicles from here.
I purchased my first vehicle at Schumacher Chevy, and
I purchased my first vehicle at Schumacher Chevy, and because the staff treated me like family, I?ve already sent friends and family who have also purchased vehicles from here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Bruce! We're thrilled to hear that your experience at Schumacher Chevrolet of Livingston made you feel like family. It's wonderful to know that you've already referred your friends and family to us. We look forward to serving you and your loved ones again in the future! Sincerely, The Schumacher Chevrolet of Livingston Team
Everyone is always so nice and helpful and gives a
Everyone is always so nice and helpful and gives a detailed explanation of the service performed. I have been a long time customer of Schumacher since the early 70s!
Everyone is always so nice and helpful and gives a
Everyone is always so nice and helpful and gives a detailed explanation of the service performed. I have been a long time customer of Schumacher since the early 70s!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your wonderful feedback, Judith! We truly appreciate your loyalty to Schumacher Chevrolet of Livingston since the early 70s. It’s great to hear that our team has consistently provided you with helpful service and detailed explanations. We look forward to continuing to serve you in the future! Sincerely, The Schumacher Chevrolet of Livingston Team
David Friedman did a great job spending time with me and
David Friedman did a great job spending time with me and my family to ensure that we made a deal that was in our budget for a car that we loved! We look forward to leasing/buying another car from him in the future!!!!
David Friedman did a great job spending time with me and
David Friedman did a great job spending time with me and my family to ensure that we made a deal that was in our budget for a car that we loved! We look forward to leasing/buying another car from him in the future!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, David, for your fantastic review! We're thrilled to hear that David Friedman provided you and your family with such great service and helped you find a car within your budget that you love. At Schumacher Chevrolet of Livingston, we look forward to helping you with your next lease or purchase in the future! Feel free to share your experience with others as well. Safe travels! Sincerely, The Schumacher Chevrolet of Livingston Team
Dave is a wealth of knowledge, extremely polite,
Dave is a wealth of knowledge, extremely polite, considerate and no pressure. A lot of times at the dealership, it feels like a game of poker with the sales staff, but not with Dave. His knowledge, honesty, and transparency make working with him as stress free as possible. He also takes personal initiative during the process, which is very uncommon in car sales. I can’t recommend him enough.
Dave is a wealth of knowledge, extremely polite,
Dave is a wealth of knowledge, extremely polite, considerate and no pressure. A lot of times at the dealership, it feels like a game of poker with the sales staff, but not with Dave. His knowledge, honesty, and transparency make working with him as stress free as possible. He also takes personal initiative during the process, which is very uncommon in car sales. I can’t recommend him enough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Sales Rep David Friedman was extremely helpful and
Sales Rep David Friedman was extremely helpful and efficient during our quick car buying process. We knew what we wanted and he guided us towards our mutual end goal.
Sales Rep David Friedman was extremely helpful and
Sales Rep David Friedman was extremely helpful and efficient during our quick car buying process. We knew what we wanted and he guided us towards our mutual end goal.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Patrick, for your wonderful review! We're thrilled to hear that David Friedman provided such helpful and efficient service during your car buying process at Schumacher Chevrolet of Livingston. It's great to know you found exactly what you wanted. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Schumacher Chevrolet of Livingston Team
Dave is THE GOAT!
Dave is THE GOAT! Extremely knowledgeable and upfront about his work. I wouldn’t want to work with anyone else!
Dave is THE GOAT!
Dave is THE GOAT! Extremely knowledgeable and upfront about his work. I wouldn’t want to work with anyone else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Schumacher Chevrolet of Livingston and for recognizing Dave's expertise and transparency. We appreciate your positive feedback and hope to assist you again in the future. See you next time! Sincerely, The Schumacher Chevrolet of Livingston Team