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Mercedes-Benz of Greenwich

(366 reviews)
2026 state dealer award
View 4 awards
2026 state dealer award 2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award

Reviews

(366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Greenwich from DealerRater.

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They were very professional and easy to deal with.

They were very professional and easy to deal with. We were able to get things done quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an excellent experience working with Leticia on the

I had an excellent experience working with Leticia on the purchase of my new 2026 GLC. From start to finish, she was professional, patient, and incredibly responsive. I had very specific criteria and was comparing multiple dealerships, and Leticia never pressured me — instead, she worked hard to earn my business. She was transparent with pricing, took the time to answer all of my questions, and made sure I felt confident before moving forward. Most importantly, she followed through on everything she said she would do. That level of consistency and communication made all the difference. Car buying can be stressful, but Leticia made the process smooth and straightforward. I truly felt like she respected my time and priorities. I highly recommend asking for her if you’re shopping for a Mercedes — she will take great care of you.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick to respond, Got me exactly what I wanted even if

Quick to respond, Got me exactly what I wanted even if vehicle was not in their inventory. Vehicle had all the features I wanted and nothing more. They pay attention to getting a sale more than pushing what’s in stock.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Paul Rudovic is outstanding This is our 3rd

Salesman Paul Rudovic is outstanding This is our 3rd lease with him. Car was ready as promised

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Mercedes-Benz of Greenwich. We're glad to hear the process went smoothly again. Enjoy your new lease.

Scott was very professional.

Scott was very professional. Customer first mentality. Highly recommend Scott for your next car purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Scott and our team at Mercedes-Benz of Greenwich. We appreciate your support.

I had a great experience with Mercedes-Benz.

I had a great experience with Mercedes-Benz. The staff was professional, knowledgeable, and made the entire process smooth from start to finish. They took the time to answer all my questions and made sure I felt comfortable with my decision. The vehicle quality and attention to detail are exactly what you’d expect from Mercedes—luxury, performance, and reliability. I never felt pressured, and the customer service was top-notch. Overall, it was a seamless experience and I would definitely recommend Mercedes to anyone looking for a premium car and excellent service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Mercedes-Benz of Greenwich. We're glad our team met your expectations. Wishing you all the best with your vehicle.

I can’t beat the experience My salesperson Matthew showed

I can’t beat the experience My salesperson Matthew showed me. He went above and beyond answering all my questions about shipping, trade-in, and offered to get me financing!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad our team provided helpful assistance with your questions and financing. Thank you for choosing Mercedes-Benz of Greenwich.

Niki my salesperson at Greenwich Mercedes was fantastic!

Niki my salesperson at Greenwich Mercedes was fantastic! She was very attentive, knowledgable and a pleasure to work with. Same for Joe in finance who made the purchase of my car easy. Kudos to the Greenwich Mercedes team and their great effort!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team at Mercedes-Benz of Greenwich appreciates your kind words about the sales and finance experience. Thank you for acknowledging their effort. We value your feedback.

Very pleasant experience.

Very pleasant experience. Very happy with my new car, and very pleased with the rate I got on the financing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Mercedes-Benz of Greenwich. We're pleased to hear you're happy with your new car and financing rate. Enjoy your vehicle.

I had a truly wonderful experience purchasing my new GLA.

I had a truly wonderful experience purchasing my new GLA. Kevin my sales associate, Evan the sales manager, Joe the business manager, Charles the technology guru, and the entire team were great! Not only are they are experts in all things Mercedes, they are very professional, nice, patient and responsive. They made the process easy and seamless. A+++++ Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed feedback. Our team at Mercedes-Benz of Greenwich is committed to providing expert and professional service. We appreciate your kind words about your new GLA purchase.