Reviews
Write a reviewgreat. had a bad battery and needed service, took care of all my issues quickly and professionally. will do all my service there. The people at H&L were great.
great. had a bad battery and needed service, took care of all my issues quickly and professionally. will do all my service there. The people at H&L were great.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Daniel! We're thrilled to hear that we could quickly and professionally address your battery issues. We appreciate your trust in H & L Chevrolet for all your service needs, and we look forward to seeing you again! The H & L Chevrolet Team
Great Experience with Service Department. Service Agent was very professional, and I was given a loaner car during repair period. I will be upgrading my vehicle in the near future with another Chevy model.
Great Experience with Service Department. Service Agent was very professional, and I was given a loaner car during repair period. I will be upgrading my vehicle in the near future with another Chevy model.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words, Dimitrios! We’re thrilled to hear about your great experience with our Service Department at H & L Chevrolet. It's wonderful that our professional service agent could assist you effectively and provide a loaner car during your repair. We look forward to helping you upgrade to your next Chevy model in the near future! Safe driving! The H & L Chevrolet Team
I returned a leased car and was vascillating if I should lease another or buy. My salesperson, Sarah was super helpful in advising me what my options were. I left the same day with a new Trailblazer, which I love!
I returned a leased car and was vascillating if I should lease another or buy. My salesperson, Sarah was super helpful in advising me what my options were. I left the same day with a new Trailblazer, which I love!
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Congratulations on your new Trailblazer, Edna! Thank you for taking the time to write about your experience. It's great to know Edna and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. The H & L Chevrolet Team
always a pleasure do do service with H&L Chev. quick efficient and good price.
always a pleasure do do service with H&L Chev. quick efficient and good price.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Michael. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At H & L Chevrolet, we value our customers and we look forward to seeing you down the road. The H & L Chevrolet Team
Committed Fraud, and hurt my family by lying about a suburban that was never ordered. I gave up my lease in anticipation of a suburban they told me that was ordered and arriving on 5/24/23. Salesperson even said it had arrived at the dealership. All lies. Left my family with a newborn stuck without the vehicle we ordered. Owner wouldn’t help resolve the situation, and told me that ‘sometimes things don’t work out, my landscaper ripped me off too’.
Committed Fraud, and hurt my family by lying about a suburban that was never ordered. I gave up my lease in anticipation of a suburban they told me that was ordered and arriving on 5/24/23. Salesperson even said it had arrived at the dealership. All lies. Left my family with a newborn stuck without the vehicle we ordered. Owner wouldn’t help resolve the situation, and told me that ‘sometimes things don’t work out, my landscaper ripped me off too’.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
Service department is terrible, they do not thoroughly check out your vehicle, return it to you without fixing the problem and charge you for it and write on diagnostics that they solved the problem, but didn't. When I contacted them at 7am, Andrew (did not respond till 1pm, I had to each out to other Chevy dealerships for help, leave my car in again and pay another 175.00 to diagnose it, hopefully correctly. H&L, did nothing to help. Michael at the service department , was rude and let's just say I have purchase three vehicles from them, but NEVER aggain!!!
Service department is terrible, they do not thoroughly check out your vehicle, return it to you without fixing the problem and charge you for it and write on diagnostics that they solved the problem, but didn't. When I contacted them at 7am, Andrew (did not respond till 1pm, I had to each out to other Chevy dealerships for help, leave my car in again and pay another 175.00 to diagnose it, hopefully correctly. H&L, did nothing to help. Michael at the service department , was rude and let's just say I have purchase three vehicles from them, but NEVER aggain!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the response. We appreciate your business. All though your transmission is under warranty. We did find it a quart low of fluid which is not under warranty. Andrew returned from vacation at noon and called you at 1:00 pm. He knows you very well and has always tried to help you as much as he could.
They did not have the knowledge to repair my Camaro. A shop full of certified Chevy technicians and not one can work on the convertible top.
They did not have the knowledge to repair my Camaro. A shop full of certified Chevy technicians and not one can work on the convertible top.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for giving us the opportunity to service your Camano. Upon inspection of the vehicle we noticed the convertible top damaged, and the frame damaged from where a tree fell on the vehicle. I understand the Camaro is used everyday by your son to go to high school in. We thought it was in your best interest for you to take the car to a convertible top and frame specialist. Thank you again for your review.
WENT IN FOR A SMALL ISSUE, THEY TOOK ME IN, FIXED MY TRUCK QUICKLY, PRICE WAS FINE, GOT TRUCK BACK CLEAN. i WILL RETURN FOR SERVICE
WENT IN FOR A SMALL ISSUE, THEY TOOK ME IN, FIXED MY TRUCK QUICKLY, PRICE WAS FINE, GOT TRUCK BACK CLEAN. i WILL RETURN FOR SERVICE
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. The H & L Chevrolet Team
Brought my truck in to address some small issues. they were the best. in and out quickly. price reasonable. kept my truck clean. I have been to a lot of dealers and H&L Chevrolet is by far the best.
Brought my truck in to address some small issues. they were the best. in and out quickly. price reasonable. kept my truck clean. I have been to a lot of dealers and H&L Chevrolet is by far the best.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have been a GM technician for 15 years and the way this dealership treats there customers is the worst I have ever seen over charge because the customer is deaf an they think they can get away with it they brake additional parts and charge for what they broke because they are incapable of doing the job properly what a bunch of hacks they are what give mechanics a bad name if I broke something as I tech I fixed it or paid for it not tell the customer it was broken and make them pay for it but I also did the job correctly so things don’t get damaged what a complete bunch of hacks
I have been a GM technician for 15 years and the way this dealership treats there customers is the worst I have ever seen over charge because the customer is deaf an they think they can get away with it they brake additional parts and charge for what they broke because they are incapable of doing the job properly what a bunch of hacks they are what give mechanics a bad name if I broke something as I tech I fixed it or paid for it not tell the customer it was broken and make them pay for it but I also did the job correctly so things don’t get damaged what a complete bunch of hacks
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair