Skip to main content

Toyota of Greenwich

(1,208 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Meet our employees

Reviews

(1,208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Greenwich from DealerRater.

Want to share your experience with this dealership?

Write a review

David and his team took wonderful care of us and went above and beyond to find us the perfect car and to work with our often crazy schedules. They are a pleasure to work with and that is why we've been going back for over ten years.

David and his team took wonderful care of us and went above and beyond to find us the perfect car and to work with our often crazy schedules. They are a pleasure to work with and that is why we've been going back for over ten years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your experience. We’re glad to hear David and the team provided dedicated support and helped you find the right fit once again. Please reach out if you need anything.

Show full review

Great service. Found a hard to find vehicle in record time. Went to get it at another dealership out of State. Set up my new car with my insurance company before I could even reach out to them. Got my plates and registered the car with the State so I didn’t even have to go to the DMV.

Great service. Found a hard to find vehicle in record time. Went to get it at another dealership out of State. Set up my new car with my insurance company before I could even reach out to them. Got my plates and registered the car with the State so I didn’t even have to go to the DMV.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for sharing your experience. We’re glad to hear the team went the extra mile to find the right vehicle and make the entire process simple and convenient for you. Please reach out if you need anything.

Show full review

First rate service. David Sullivan is the consummate professional who is knowledgeable and courteous. Our relationship has been going on for over 15 years and he always delivers!

First rate service. David Sullivan is the consummate professional who is knowledgeable and courteous. Our relationship has been going on for over 15 years and he always delivers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Daniel, We’re glad to hear David has continued to provide knowledgeable and courteous service throughout your long relationship. It’s great to know he consistently delivers a first-class experience. If you ever need anything else, please don’t hesitate to reach out!

Show full review

I recently bought a new Prius and had a terrific experience. David Sullivan was wonderful and made the whole process easy and painless. Would highly recommend using this dealership.

I recently bought a new Prius and had a terrific experience. David Sullivan was wonderful and made the whole process easy and painless. Would highly recommend using this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chelsea, Thank you for sharing your experience! We're so glad to hear David Sullivan made your Prius purchase smooth and enjoyable. Your recommendation means a lot to us. If you ever need anything, please don’t hesitate to reach out!

Show full review

Had an excellent experience with Dave Sullivan at Toyota of Greenwich. Was treated with kindness and patience throughout the experience; Dave worked hard behind the scenes to find the right vehicle for me, which was not easy since I was looking for an in-demand model in good shape coming off a lease. It took a few weeks but I got what I was looking for with an extended CPO warranty that will give me peace of mind for the next 8 years.

Had an excellent experience with Dave Sullivan at Toyota of Greenwich. Was treated with kindness and patience throughout the experience; Dave worked hard behind the scenes to find the right vehicle for me, which was not easy since I was looking for an in-demand model in good shape coming off a lease. It took a few weeks but I got what I was looking for with an extended CPO warranty that will give me peace of mind for the next 8 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dave, We’re glad to hear Dave Sullivan went above and beyond to find just the right vehicle for you. Your patience paid off, and we’re happy you now have both the car and the peace of mind you were looking for. Let us know if you ever need anything!

Show full review

Recently purchased a used Corolla for my daughter and the experience couldn't have been better. Dave Sullivan, Bob Federico and Felicia Liriano were great to work with. They helped to create a low stress and efficient purchase experience, highly recommended.

Recently purchased a used Corolla for my daughter and the experience couldn't have been better. Dave Sullivan, Bob Federico and Felicia Liriano were great to work with. They helped to create a low stress and efficient purchase experience, highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for sharing your experience! We're so glad Dave, Bob, and Felicia made the process smooth and low-stress while helping you find the perfect Corolla for your daughter. If there’s anything else we can assist with, please don’t hesitate to reach out!

Show full review

Dave and Bob are a pleasure to work with. They are efficient, professional and work to get the best deal. As always, highly recommend.

Dave and Bob are a pleasure to work with. They are efficient, professional and work to get the best deal. As always, highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the kind words! We're glad to hear Dave and Bob provided such a professional experience. Your recommendation means a lot to us! If there’s anything more we can do, please don’t hesitate to reach out!

Show full review

Just picked up my 3rd consecutive Sienna Lease from the amazing David Sullivan! Great dealership, highly recommend.

Just picked up my 3rd consecutive Sienna Lease from the amazing David Sullivan! Great dealership, highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you so much for your continued loyalty and kind words. We’re thrilled to hear David Sullivan helped make your third Sienna lease another great experience. Your recommendation means a lot to us—enjoy your new Sienna, and we’re always here if you need anything!

Show full review

The car I wanted was quoted at $300 below MSRP. I was told that one of the OPTIONAL packages could not be removed from the sale because it was already installed on the vehicle. I asked them to discount the price to cover the cost of a package I did not want and they said no. Before I could make a counter offer Matthew tells me there is 1800 miles already on the car. So that makes it a USED car, with a depreciation of about $3000, which they were all to happy for me to eat. The "best" they could do was an additional $1000 deduction. I said no and walked away. That's probably what they wanted because they knew I could see right through their xx and were all to hapy to fnd another sucker to overpay for it.

The car I wanted was quoted at $300 below MSRP. I was told that one of the OPTIONAL packages could not be removed from the sale because it was already installed on the vehicle. I asked them to discount the price to cover the cost of a package I did not want and they said no. Before I could make a counter offer Matthew tells me there is 1800 miles already on the car. So that makes it a USED car, with a depreciation of about $3000, which they were all to happy for me to eat. The "best" they could do was an additional $1000 deduction. I said no and walked away. That's probably what they wanted because they knew I could see right through their xx and were all to hapy to fnd another sucker to overpay for it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are sorry that we were unable to come to an agreement on the cost of this vehicle. Part of the art of car buying is negotiation. This car was a company service vehicle and comes with all new car perks such as the new car warranty and has never been titled which is why it is priced accordingly. We do wish you the best of luck moving forward in your search for a new vehicle. Take care!

Consumer response

"This car was a company service vehicle..." should have been disclosed up front, not at the time of price negotiations. I wondered if Matthew was planning to wait until after signing documents to provide that piece of information. "...and comes with all new car perks such as the new car warranty and has never been titled..." and also comes with 1800 miles. 180 miles I could understand. But 1800? That's a lot, almost halfway to the first service point. "...which is why it is priced accordingly." I see it is still listed as available and is now listed at $1000 less then when I inquired about it. Maybe now it is more reasonably priced (I would still disagree) but it wasn't when we first spoke about it. So good luck to you selling it. I just hope your sales people will be more truthful about the condition of the car upfront with any potential buyers.

Show full review

I recently purchased a Toyota Sequoia Capstone, and I couldn’t be happier with the experience I had with Biamllelys and Bob. From start to finish, their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable. Biamllelys was incredibly attentive and went above and beyond to answer all my questions, ensuring I was completely confident in my decision. Her expertise and friendly demeanor made working with her an absolute pleasure. Bob, the manager, was equally fantastic. He ensured everything went seamlessly, providing support and making the process hassle-free. It’s clear that both Biamllelys and Bob truly care about their customers and take pride in delivering top-notch service. If you’re in the market for a new vehicle, I highly recommend working with this team. They made buying my Sequoia Capstone an unforgettable experience. Thank you, Biamllelys and Bob!

I recently purchased a Toyota Sequoia Capstone, and I couldn’t be happier with the experience I had with Biamllelys and Bob. From start to finish, their professionalism, knowledge, and genuine care made the entire process smooth and enjoyable. Biamllelys was incredibly attentive and went above and beyond to answer all my questions, ensuring I was completely confident in my decision. Her expertise and friendly demeanor made working with her an absolute pleasure. Bob, the manager, was equally fantastic. He ensured everything went seamlessly, providing support and making the process hassle-free. It’s clear that both Biamllelys and Bob truly care about their customers and take pride in delivering top-notch service. If you’re in the market for a new vehicle, I highly recommend working with this team. They made buying my Sequoia Capstone an unforgettable experience. Thank you, Biamllelys and Bob!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing experience! Your kind words mean so much, and we’re grateful for your recommendation. Congratulations on your new vehicle, and we look forward to serving you again in the future!

Show full review
See all 1208 reviews