Reviews
Jesse Robles of the Service Department was very friendly throughout, and highly efficient. He had lots if knowledge about my car and what service I wanted, and gave his insight into the matter. We discussed the parts needed and the total cost in advance. The shop did the work in the timeline needed and there were no surprise costs. They additionally examined the car for other possible future problems. I recommend Lia Honda Service Dept and commend Jesse Robles for his knowledge of the Honda car I brought in.
Jesse Robles of the Service Department was very friendly throughout, and highly efficient. He had lots if knowledge about my car and what service I wanted, and gave his insight into the matter. We discussed the parts needed and the total cost in advance. The shop did the work in the timeline needed and there were no surprise costs. They additionally examined the car for other possible future problems. I recommend Lia Honda Service Dept and commend Jesse Robles for his knowledge of the Honda car I brought in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lazer! We’re glad to hear Jesse Robles provided such friendly, knowledgeable, and transparent service. We appreciate you highlighting the clear communication, timely work, and thorough inspection. Thank you for the recommendation and for choosing Lia!
Greg Palm assisted me with professional advice when having my 2000 Honda Civic serviced. Always given great service when ever my vehicle needs work. Again Thanks for a great experience.
Greg Palm assisted me with professional advice when having my 2000 Honda Civic serviced. Always given great service when ever my vehicle needs work. Again Thanks for a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lawrence, We're really glad Greg's always given you great service and professional advice for your 2000 Honda Civic. His consistent care is what we're all about, and we appreciate your continued trust in us!
Service Advisor was Greg Palm. Greg explained results of multi point inspection. Service was prompt.
Service Advisor was Greg Palm. Greg explained results of multi point inspection. Service was prompt.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that Greg clearly explained your multi-point inspection results and provided prompt service means a lot to our team. Greg works hard to ensure customers are well-informed and their time is respected. Thank you for your business, and we look forward to welcoming you back.
I had an exceptional experience working with Greg Palm at this dealership. From start to finish, he went above and beyond to make sure my car was properly diagnosed and repaired. What I appreciated most was his patience and persistence. My issue took a couple of days to pinpoint, and Greg stayed on top of it the entire time, keeping me informed and never making me feel like an inconvenience. Once the problem was identified, he worked quickly and efficiently to get the part I needed, even managing to secure it sooner than expected. Throughout the entire process, Greg was kind, professional, and accommodating. It’s rare to find someone who genuinely cares about both the quality of the work and the customer’s peace of mind, but Greg consistently delivered on both. I left feeling taken care of, respected, and confident in the service. Highly recommend him.
I had an exceptional experience working with Greg Palm at this dealership. From start to finish, he went above and beyond to make sure my car was properly diagnosed and repaired. What I appreciated most was his patience and persistence. My issue took a couple of days to pinpoint, and Greg stayed on top of it the entire time, keeping me informed and never making me feel like an inconvenience. Once the problem was identified, he worked quickly and efficiently to get the part I needed, even managing to secure it sooner than expected. Throughout the entire process, Greg was kind, professional, and accommodating. It’s rare to find someone who genuinely cares about both the quality of the work and the customer’s peace of mind, but Greg consistently delivered on both. I left feeling taken care of, respected, and confident in the service. Highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kristina, We’re so happy to hear how thoroughly Greg supported you through the diagnosis and repair process. His dedication, communication, and genuine care are qualities we truly value, and it’s great to know they made such a difference for you. We’re grateful for your trust and honored by your high recommendation!
Troy Conlin was great, very kind and helpful as I leased my first car. I feel great about the entire experience.
Troy Conlin was great, very kind and helpful as I leased my first car. I feel great about the entire experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're truly grateful you chose us for your first car lease and took the time to recognize Troy Conlin's outstanding service. It's wonderful to hear that he was kind and helpful and that you feel great about the entire experience. Thank you for your business, and we look forward to serving you again.
I service my vehicles at Lia Honda in Enfield CT. Jesse Robles is my go to service contact. The prices are fair and am never pressured for not necessary add ons. Been going here for years.
I service my vehicles at Lia Honda in Enfield CT. Jesse Robles is my go to service contact. The prices are fair and am never pressured for not necessary add ons. Been going here for years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your thoughtful feedback. It’s wonderful to know Jesse Robles has earned your trust through consistent service, fair pricing, and clear communication without unnecessary add‑ons. We’re honored you’ve chosen Lia Honda Enfield for years.
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL THE HELP, EXCELLENT CUSTOMER SERVICE WILL RECOMMEND
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL THE HELP, EXCELLENT CUSTOMER SERVICE WILL RECOMMEND
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Cecilia, thank you for your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad that Andy's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!
It was great. Service Advisor Greg Palm was very personable, and professional. The wait time was good also.
It was great. Service Advisor Greg Palm was very personable, and professional. The wait time was good also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, We appreciate your feedback. Greg’s professionalism and attention to customer care reflect the standard we strive for. We're glad your wait time met expectations, thank you for choosing Lia Honda Enfield!
Greg was very good at communicating and getting my Honda back to me same day
Greg was very good at communicating and getting my Honda back to me same day
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback! Greg will be glad to hear he communicated well and got your Honda back to you the same day. We appreciate your business!
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, We're so glad our team could go the extra mile to help you with your phone connection and that you were comfortable in our lounge while you waited. Excellent service is what we strive for every day, and your feedback means a lot to us. We appreciate your business!