Reviews
Greatest experience ever!!!
I dealt with Kevin Lavoie over a period of months while I was trying to make my old car last as long as possible. Kevin was always patient never pushing me to make a decision and answering my questions. Make sure you go see Kevin!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy Transaction! Sweet Ride!
Raul met us at the door with a handshake and a smile. We were able to quickly narrow down available inventory choices based on my wish list and we were off on our test drive in no time. Raul requested that I do him a favor and switch seats so that I personally test drove the truck, as well as my husband. Although my husband handled much of the negotiating, Raul respected that I would be the primary driver and not only involved me in the test drive, but made sure I was the 'owner' of the entire transaction. Raul then worked diligently with Dave to put together a sweet deal and offered us great money on our trade. All the little details were covered to assure we would be completely satisfied. We will certainly recommend Raul and Ford of Londonderry to our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Drove off with a new car in less than an hour!
Needed to drive off with a new car that day. Kevin arranged everything so I could purchase and drive off with a new car within an hour! Thanks Kevin! Sue and Sean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new car purchase
My husband and I purchased a new ford C-Max hybrid. Bob Morrisette was GREAT. Bob was very knowledgeable and extremely helpful. He definitely advocates for the customer. Bob taught us everything we needed to know about our new car. Drove the car off the lot feeling greatly satisfied! We would strongly recommend Bob Morrisette to anyone looking to purchase a new car! Thank you Bob
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Having worked with Bob Morissette in the past, I was ready to trade in my SUV so I called him ahead of time to give him an idea of what I was looking for. He had the perfect vehicle waiting for me, gave me a fair value on my trade and kept my payments where I wanted them. He was very professional and helpful in making it a smooth, quick and friendly transaction. Great dealership, wonderful customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
My wife and I were looking to buy a new car later this year. So we stopped by Londonderry Ford, just to look to see the new Fords and we met our sale person Bob Morissette. I am 63 and have purchased many new vehicles for both personal and business. The experience was unbelievable great! Bob was so friendly, professional and we felt no pressure to purchase a new car. Bob gave us a great offer. However, we told him we had to think about it. When we got home, we hunted on-line, made several inquiries to see if we could get additional prices from other Ford dealers to compare to the offer made by Bob. It only took about an hour when I picked up the phone, called Bob and bought the Fusion. When we picked the car up, we were very impressed by everyone that assisted us by the sales team. We took a tour of the facility and met the service manager and some of his staff. We got a GREAT deal, I strongly recommend if you are looking for a new car, see Bob. You will be a very happy person! I am surely glad we stopped by Londonderry for a look.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford of Londonderry
I was about to turn in my leased Fusion. I was thinking about whether to lease again or buy outright. Bob was extremely helpful in outlining the options of each scenario. I test drove the Fusion and the Escape and after much thought decided to buy the Escape. The entire staff was very helpful and accommodating. Paperwork went smoothly and within in one day I was driving my new car. Bob was most generous with his time in explaining all the features in this car. Thanks to all at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
I decided to buy from this dealership because of the fantastic no pressure attitude and attention I received. I was very happy with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford of Londonderry
I purchased a Ford Edge from Londonderry Ford. Geoff Bates was the salesperson. Geoff was a great person to work with. He was very honest and took the time to explain everything about the car. He made the whole experience of purchasing a new vehicle very easy and enjoyable! I will definitely purchase another vehicle from Londonderry Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Ford King Geoffery
This was my first car buying experience and it was wonderful. I came here because of the reviews and because they had just what I was looking for. All of the staff were helpful and friendly but Geoff Bates was the best. I was very nervous going in to buy a car but was quickly relaxed by the great environment. The 2014 Ford fiesta I bought was perfect and the price was fair. I didn't have to do any talking down or price negotiating. Glad I got the car because winter is coming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car