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Ford of Londonderry

(995 reviews)
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 11:00am–4:00pm Closed
2017 state dealer award
View 5 awards
2017 state dealer award 2016 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Inventory

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Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Londonderry from DealerRater.

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Ford of Londonderry is great. The staff is knowledgeable, and efficient. The customer lounge is well appointed. I drive from Nashua to go there because I have had such poor service from Best ford in Nashua.

Ford of Londonderry is great. The staff is knowledgeable, and efficient. The customer lounge is well appointed. I drive from Nashua to go there because I have had such poor service from Best ford in Nashua.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ford of Londonderry Service Department providing overall great service as usual. They are my go to for routine maintenance and for any other concerns. I love my 2021 F150 and like all autos, keeping up with routine maintenance will keep them running strong. The team does the job efficiently and within very reasonable time. They took the vehicle on time and as someone who waits for the job to complete, it is convenient to have a team working with very little delay. Thank you to the crew and the reception staff for being a great team.

Ford of Londonderry Service Department providing overall great service as usual. They are my go to for routine maintenance and for any other concerns. I love my 2021 F150 and like all autos, keeping up with routine maintenance will keep them running strong. The team does the job efficiently and within very reasonable time. They took the vehicle on time and as someone who waits for the job to complete, it is convenient to have a team working with very little delay. Thank you to the crew and the reception staff for being a great team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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No pressure for you to buy no aggravation and made it a smooth process to buy

No pressure for you to buy no aggravation and made it a smooth process to buy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The dealership staff provide the following services Professional, attention to details, friendly, communication for me.

The dealership staff provide the following services Professional, attention to details, friendly, communication for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Haley, Bob M. and the team took care of me. Easiest transaction I've had buying a car. Would recommend, without question, based on this experience.

Haley, Bob M. and the team took care of me. Easiest transaction I've had buying a car. Would recommend, without question, based on this experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service and the pick and delivery is the best. No other dealer offers this service

Great service and the pick and delivery is the best. No other dealer offers this service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service team at Ford of Londonderry have been taking care of me for over 5 years. I want to thank the team for being there to handle all my regualar scheduled maintenance, general repairs and maintenance even my inspection stickers. The whole team has been professional, courteous and provide full explanation for my visit. Thank you all.

The service team at Ford of Londonderry have been taking care of me for over 5 years. I want to thank the team for being there to handle all my regualar scheduled maintenance, general repairs and maintenance even my inspection stickers. The whole team has been professional, courteous and provide full explanation for my visit. Thank you all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was very easy to make an appointment for service. As a matter of fact the appointment was for the same day. The advisor explained what was needed before the repairs were completed and the vehicle was done promptly.

It was very easy to make an appointment for service. As a matter of fact the appointment was for the same day. The advisor explained what was needed before the repairs were completed and the vehicle was done promptly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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If you want a dealer experience where you and your time is respected come to Ford of Londonderry. Ford and Ford of Londonderry provided me with an exceptional experience. One of the best dealer sales interactions I've ever had. I scheduled an appointment online for a test drive and the sales associate was there and available for me to interact with on time. She had good knowledge of the vehicle and answered many of my EV and car questions. The test drive was good and thorough and we were able to explore the features. After the test drive they provided some pricing and I went on my way. I had a lot of follow up questions and they were able to get those answered as well. I proposed some revised sales numbers and Ford of Londonderry was able to make it work. I went in to finish the deal and it was a quick and easy process. No pushing of addons or games with sales numbers or any other shenanigans. They walked me through some of the detailed features, helped me set up my phone and vehicle. A VERY GOOD experience and I am very happy with the interactions and the deal provided for my new Ford! Good work on all fronts.

If you want a dealer experience where you and your time is respected come to Ford of Londonderry. Ford and Ford of Londonderry provided me with an exceptional experience. One of the best dealer sales interactions I've ever had. I scheduled an appointment online for a test drive and the sales associate was there and available for me to interact with on time. She had good knowledge of the vehicle and answered many of my EV and car questions. The test drive was good and thorough and we were able to explore the features. After the test drive they provided some pricing and I went on my way. I had a lot of follow up questions and they were able to get those answered as well. I proposed some revised sales numbers and Ford of Londonderry was able to make it work. I went in to finish the deal and it was a quick and easy process. No pushing of addons or games with sales numbers or any other shenanigans. They walked me through some of the detailed features, helped me set up my phone and vehicle. A VERY GOOD experience and I am very happy with the interactions and the deal provided for my new Ford! Good work on all fronts.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I’ve been making my Ford car purchases at Londonderry Ford since 2008. I always shop around first to ensure I know what my trade is valued at then I stop in at Londonderry Ford. They have always offered me a great trade in value towards my purchase. Usually has a great inventory, if they don’t have the car you want they’ll find it or order it for you. Sales staff are long term employees which tells me the Dealership takes care of their employees. I had the same salesman, Bob Morissette since I started shopping there. After the sale, he offers great follow up and helps with scheduling service or issues that might come up. I’ve worked with several of the Managers and Finance people over the years and they all are great to work with. They listen to what you want and will follow things through until you’re satisfied. Great Dealership to deal with, I can’t imagine shopping anywhere else. Mike

I’ve been making my Ford car purchases at Londonderry Ford since 2008. I always shop around first to ensure I know what my trade is valued at then I stop in at Londonderry Ford. They have always offered me a great trade in value towards my purchase. Usually has a great inventory, if they don’t have the car you want they’ll find it or order it for you. Sales staff are long term employees which tells me the Dealership takes care of their employees. I had the same salesman, Bob Morissette since I started shopping there. After the sale, he offers great follow up and helps with scheduling service or issues that might come up. I’ve worked with several of the Managers and Finance people over the years and they all are great to work with. They listen to what you want and will follow things through until you’re satisfied. Great Dealership to deal with, I can’t imagine shopping anywhere else. Mike

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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