Reviews
Purchase of new vehicle
I was nicely treated at Woburn Toyota. The process was easy and no pressure was applied. I was given a good price and was treated well. Ivan was a very good sales agent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abdou Works for His Customers
I had a great experience buying a Highlander from Abdou. He gave me a good deal and worked extra hard to get my car ready for me. Also, the financing went very smoothly and I didn't get pressured by a bunch of post sales salesmen (as I have at other dealerships).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
This was my first time buying a new car and Woburn Toyota made this a great experience. I had been shopping around, A LOT, and was getting very frustrated. I worked with Chris and Sid and could not be more happy with my experience. I love my new Corolla!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very orginized
nice dealership with a very organized crew ,little wait time and very informative and friendly I would definitely will refer this shop to a friend or relative,thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT Buying Experience!!
This dealership has the best buying experience. My sales consultant, Mo, was fantastic. I felt great driving out of there in my new Camry... feeling like I got a very good price for a car that was perfect for me. Two thumbs up all around for this dealership and for Mo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstnding experience with my new RAV
Abdou was awesome, professional, and just a very nice person to deal with my new car purchase. thank you We have been a returning customer for many cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
30,000 mile service/state inspection
My tire pressure light came on and my Toyota RAV4 limited was due for its state inspection sticker as well as 30,000 mile service. Even though I didn't have an appointment since the tire pressure warning light came on and I was in the vicinity of my dealer, I call John Russo directly and asked if there was anyway you could get me in at the very least to reset the tire pressure light and make sure my tires were OK as well as getting the state inspection done. He explained that they were booked until next Wednesday but told me to come in anyway to make sure the tires were safe and to get the inspection done . He offered to also complete the 30,000 mile service if I could wait, even though there were a large amount of customers already waiting for their vehicles to be serviced. I opted to have him do all the work as I was already there and could spend the time while they got my vehicle serviced and inspected. This is my third vehicle I purchased from Woburn Toyota and even though I now live in the city of Boston over 30 minutes away from the dealership which was my local dealership initially, I still choose to drive here for all my service needs even though there is another Toyota dealership 10 minutes from where I currently live. I am a very loyal sales and service customer to Woburn Toyota. They always treat me right and have taken exceptional care of me especially John Russo in Express Lube. As always John Russo is professional, friendly and honest. The multi point inspection revealed I needed some repairs, some of which were performed today. John went over the work that was done and what future work will need to be done and thoroughly explained everything to me. John Russo is always available if I have any questions or issues with the vehicle over the telephone and on numerous occasions has talked me through problem-solving on the telephone to success. He is one of the primary reasons I continue to do business with Woburn Toyota and have them exclusively service my 2015 RAV4 Limited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came back For A second Vehicle!
Prince Amadi & Karl Saleh did such a great job with my previous sale that I came back for a second vehicle. They are now 2/2!! Amazing staff got everything taken care of despite my exam schedule and fact that I live in New Hampshire. Couldn't have asked for more!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hany Fares is very helpful to us and did a great job
He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abdou Ouhaj, He is very helpfu to us. And excellent work.
He is friendly and does take care what we need.and he do his work with us and getting done good. excellent work and polite smile too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car