Skip to main content

Woburn Toyota

(2,624 reviews)
Visit Woburn Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday 12:00pm–4:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (781) 205-4151 (781) 205-4151
Used (781) 205-6147 (781) 205-6147
Service (781) 205-6148 (781) 205-6148

Reviews

(2,624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woburn Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Gavin Russo treated me very well and gave me a great deal

Gavin Russo treated me very well and gave me a great deal on a new corolla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

I worked with Maged on a Toyota Land Cruiser 1958 and he

I worked with Maged on a Toyota Land Cruiser 1958 and he was a pleasure to deal with. Great communication and customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Woburn Toyota. We look forward to having you as one of our valued customers for many more years to come!

We purchased a new rav4 and Michael G was our

We purchased a new rav4 and Michael G was our salesperson. He did a great job at finding the perfect car for us and we were able to take it home that day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

I would like to than Ema, and Ryan Hogan in the Service

I would like to than Ema, and Ryan Hogan in the Service Department for their efficient and courteous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Ema, Ryan, and our service team. We're glad to hear we delivered such a great experience!

Alex was very helpful, gave us a great deal and found us

Alex was very helpful, gave us a great deal and found us the perfect car. Thank you Alex!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks, Kim, for sharing about your experience with Alex here at Woburn Toyota. We appreciate your business and hope to see you again soon!

Our Sales person Alex and finance manager Hank Ung were

Our Sales person Alex and finance manager Hank Ung were outstanding. They were courteous, professional, thorough and competent explaining everything clearly and executed the purchase experience flawlessly. I am very happy with Woburn Toyota and would definitely recommend it to friends and family. We traded our old Toyota Sienna which was also purchased here, so we are repeat customers. Thank you for providing excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Alex was very hepful in finding the car for me, thank you

Alex was very hepful in finding the car for me, thank you Alex and Woburn Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Keith! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Woburn Toyota!

Raphael was great!

Raphael was great! He assisted me in getting a great truck without any sales pressure. He will be my first call next time I am shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Derek, Thanks for your feedback on your recent visit to Woburn Toyota. It's great to hear that Raphael and our team were able to assist you and that you had such a positive experience.

Absolutely amazing!

Absolutely amazing!! Wonderful people! Most honest car dealership I have ever had! Jerry Gannon and Maged Faltes 10 stars!! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Woburn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Very rude poor communication in service dept.

Very rude poor communication in service dept. from the management down. Women in service dept pay more attention to their nails and receipts than service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Mom111388, We want to take a moment to apologize that your recent visit to Woburn Toyota wasn't worthy of a 5-star review. We would greatly appreciate an opportunity to connect with you and speak with you about your visit and your feedback. If you would, please reach out to our General Manager, Rich Alessi at 781-404-6311, so he can have that conversation with you. We look forward to speaking with you.

Consumer response

Been there done that service unbelievably extremely poor!

Consumer response

Waste of time - I'm a long time customer and I've been treated very badly. Communication poor....