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Lia Honda Northampton

(958 reviews)
Visit Lia Honda Northampton
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:30pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–4:00pm
Tuesday 9:00am–6:00pm 8:00am–4:00pm
Wednesday 9:00am–6:00pm 8:00am–4:00pm
Thursday 9:00am–6:00pm 8:00am–4:00pm
Friday 9:00am–5:00pm 8:00am–4:00pm
Saturday 9:00am–5:00pm 8:00am–2:30pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award

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New (866) 455-6985 (866) 455-6985
Used (866) 510-4802 (866) 510-4802
Service (866) 511-9212 (866) 511-9212

Inventory

See all 131 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2021.
Lia Honda of Northampton offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)
Lia Cars For Life

Service center

Phone number (866) 511-9212

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
8:00am–2:30pm
Sunday
Closed

Meet our employees

Reviews

(958 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Northampton from DealerRater.

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great service It was done quickly and most efficient. Everyone was very helpful. A great staff

great service It was done quickly and most efficient. Everyone was very helpful. A great staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Palatt, We appreciate your feedback. Our staff’s dedication to timely, efficient service reflects our commitment to excellence.

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We had an amazing experience with our salesman Desean Martinez. He was friendly and personable which put us at ease immediately. He went above and beyond helping us buy our new car. He answered all our questions clearly and in depth. We felt so good buying our car with all his help and expertise! Carol Carson and Bruce Tolda

We had an amazing experience with our salesman Desean Martinez. He was friendly and personable which put us at ease immediately. He went above and beyond helping us buy our new car. He answered all our questions clearly and in depth. We felt so good buying our car with all his help and expertise! Carol Carson and Bruce Tolda

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate this wonderful feedback about Desean Martinez. It means so much to hear that his friendly and personable approach put you at ease and that he went above and beyond with clear answers and expertise. Thank you for recognizing

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Desean Martinez was knowledgeable and clearly experienced. He was able to answer all questions which gave us the confidence to purchase our new car

Desean Martinez was knowledgeable and clearly experienced. He was able to answer all questions which gave us the confidence to purchase our new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bruce, Thank you for sharing your experience! We’re delighted to hear that Desean Martinez provided knowledgeable and confident guidance throughout your car-buying process. His expertise and professionalism truly make a difference. We appreciate your trust and hope you enjoy your new vehicle!

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Desiree Frank is knowledgeable, focused, and a pleasure to work with! I feel confident leaving my car in Desiree’s hands. She listens well, keeps me updated as needed, and texts me when my car is ready, making the process as easy as possible.

Desiree Frank is knowledgeable, focused, and a pleasure to work with! I feel confident leaving my car in Desiree’s hands. She listens well, keeps me updated as needed, and texts me when my car is ready, making the process as easy as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled Desiree’s knowledge, focus, and clear communication made the process so easy and gave you confidence in our care.

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This has been my dealership for many years. Service is always excellent and a pleasant experience

This has been my dealership for many years. Service is always excellent and a pleasant experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and continued trust over the years! We’re delighted to know that our service team consistently delivers excellent and pleasant experiences. Your ongoing support means a great deal to us, and we look forward to serving you for many more years to come.

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Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

Service dept. was great as usual. Jill Fuduric was exceptional. Kept me informed throughout the process and was available for any questions that I had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Bill, Thank you so much for sharing your experience! We’re thrilled to hear that Jill Fuduric once again provided exceptional service and kept you fully informed throughout the process. We truly appreciate your continued trust and loyalty!

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Accomodating and have always gone above and beyond to provide the best vehicle options that fit my budget.

Accomodating and have always gone above and beyond to provide the best vehicle options that fit my budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Vicki, We’re happy to hear you’ve had such accommodating service! Helping you find the perfect fit is what we’re here for, thanks for sharing your experience.

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Desean Martinez is absolutely amazing. My boyfriend and I have both worked with him on getting cars. He’s extremely friendly and genuinely cares about his customers. Definitely will keep going to him for future cars/car needs and you should too :)

Desean Martinez is absolutely amazing. My boyfriend and I have both worked with him on getting cars. He’s extremely friendly and genuinely cares about his customers. Definitely will keep going to him for future cars/car needs and you should too :)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kayla, It's fantastic to hear that Desean Martinez has provided such exceptional service for both of your vehicle purchases. His genuine care and friendly demeanor are exactly what make him such a valued member of our team. Thank you for your loyalty and for recommending Desean to others. We're grateful for your business and look forward to serving you again!

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Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Vicki, When someone trusts their service advisor implicitly after ten years, that's a relationship built on genuine care. Desiree Frank clearly exemplifies what we mean by professional, honest, and fair service. Your continued vehicle purchases with us show that trust extends beyond just one person. Really appreciate you calling us one of the best!

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Exceptional service provided with meticulous attentions to detail - dealing with Jill Fuduric was an absolute pleasure as she was very attentive to my concerns and extremely attentive to the issues with my vehicle as well as keeping me well informed throughout my visit

Exceptional service provided with meticulous attentions to detail - dealing with Jill Fuduric was an absolute pleasure as she was very attentive to my concerns and extremely attentive to the issues with my vehicle as well as keeping me well informed throughout my visit

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jill takes great pride in providing exceptional service and paying meticulous attention to every detail. We're so happy she was attentive to both your concerns and your vehicle's issues while keeping you well informed throughout. Knowing that working with Jill was an absolute pleasure means everything to us. Thank you for recognizing her dedication. We appreciate your trust and look forward to helping you again!

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