Reviews
Courteous, Prompt & Complete service
This was my 1st time at Herzog-Meier for the 1st 10k service. They explained to me what this service entailed so I knew what the various maintenance requirements were. I waited for my vehicle & was notified only after a short wait that the service was complete. The service customer rep explained to me in detail what they had done & any special required work. They also included a car wash with their service.I am very satisfied with this Volvo dealer & will return for my next required/recommended service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional Dealership!! Exceptional Staff!!
Stephanie T. at Herzog-Meier Volvo is simply a refreshing, knowledgeable, and delightful individual. She has awesome people skills that serve customers well. We had never been to a Volvo dealership before, traveling a bit from home to go there. Soooo, glad we did. Stephanie was sensitive to our needs, listened to what we were interested in. We were not pushed to make a purchase or decision on the spot, very respectful. We left with valuable information about Volvo, in order to help us should we decide to purchase an XC60; such a refined beautiful vehicle in all trim options. I do not hesitate to recommend Stephanie as a great resource in your search or full on purchase of a Volvo vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
VW Service
They got me in early for my appointment and serviced my 2019 Beetle in about an hour. Picked it up and it was washed and cleaned like new, thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best!
I always enjoy my experience when I take my car in for service! Greg is always so welcoming and easy to talk with. He is detail oriented and communicates effortlessly . He is the reason I continue to bring my car in for service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent buying experience
I leased a VW ID4 at this dealership helped by a very efficient and no nonsense buying experience that included a test drive. Andy and Enrique were very friendly, very courteous, knowledgeable and prompt. My interests were kept at the heart of the whole buying experience. No mark-up or suspicious fees were added, which was a very pleasing surprise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Delivery of my HEIDI=== ID.4 Pro S White
I was very impressed with my new ID.4 Pro S Electric Vehicle. And actually more impressed with the delivery process, efficient paperwork, introduction to the new vehicle, and delivery test drive training with the car and charging process at Electrify America. Andy Metcalf did an amazing job as he is also an owner of an ID.4. I recommend Herzog-Meier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I appreciate the new technology and receiving a video of my vehicle and what they did and what things need additional service or repair. Helps me understand what is happening.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
the best
dealerships vary, glad to find Herzog-Meier Mazda and found the quality of work superb and staff very helpful without pulling any strings. Even though I originally bought/serviced my CX30 in a SE PDX, I'm liking my experiences with Herzog-Meier and will stay with them. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The very best car buying experience
I have bought lots of cars from lots of dealers. Herzog-Meier is absolutely the best. When most car dealers are adding thousands of dollars markup to the MSRP, Herzog-Meier doesn’t. The MSRP is what you pay. Throughout the process, they were helpful and professional. Next time I buy a car, I’ll definitely go to back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick and painless
I purchased a new ID.4 and the process was smooth. The team were attentive and knowledgeable. We were in and out in less than 2 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase