Reviews
Service Department
Very happy with the customer service that was provided by Ezequiel- Went above and beyond- Ezequiel was very courteous and knowledgeable. Process from check in to check out was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Every single person we had contact with was friendly,
Every single person we had contact with was friendly, positive, enjoyable and so very helpful! You have a fantastic group there at Herzog! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Herzog Volvo is the best!
Great customer experience
Was time for service on my 2018 MX5 and 2020 CX5. Remodel of dealership created an efficient and fast drop-off and pick-up experience. Greg Childers my service advisor took care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Dept!
My service appointment was excellent. It was on time, fast and efficient! I appreciated the Lyft credit as well. Will definitely be back for other service needs in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Emergency appt
Herzog-Meier service dept got us in right away when our car wouldn't start and all functions were not working! Appreciate their care and expertise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Most efficient and friendly dealership I've experienced regardless of what service is being provided! I bought my car here and refer them to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Greg is always super friendly and helpful! He is a truly exceptional employee and the new remodel is SOOO nice! I also test drive the new CX-50 and Jay was friendly during that process. If I go back to buy that vehicle I will definitely ask for His help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service
The service team at Herzog Volvo is amazing! Great customer service and outstanding work. My Volvo always feels brand new when I pick it up. They take care of everything including a ride to work. I couldn’t ask for better care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Experience
Great customer service from drop off to pick-up. I felt that they really cared about giving me a successful experience and that my car was being well cared for..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Mazda purchase
Excellent service from start to finish. Very grateful for the entire staff. Extremely helpful and patient and willing to work with me in terms of answering any and all questions. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase