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Herzog-Meier Volkswagen Volvo Mazda

(1,019 reviews)
Visit Herzog-Meier Volkswagen Volvo Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (503) 305-9104 (503) 305-9104
Used (503) 305-9102 (503) 305-9102
Service (503) 305-9108 (503) 305-9108

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herzog-Meier Volkswagen Volvo Mazda from DealerRater.

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Service Department

Very happy with the customer service that was provided by Ezequiel- Went above and beyond- Ezequiel was very courteous and knowledgeable. Process from check in to check out was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Every single person we had contact with was friendly,

Every single person we had contact with was friendly, positive, enjoyable and so very helpful! You have a fantastic group there at Herzog! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Consumer response

Herzog Volvo is the best!

Great customer experience

Was time for service on my 2018 MX5 and 2020 CX5. Remodel of dealership created an efficient and fast drop-off and pick-up experience. Greg Childers my service advisor took care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Dept!

My service appointment was excellent. It was on time, fast and efficient! I appreciated the Lyft credit as well. Will definitely be back for other service needs in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Emergency appt

Herzog-Meier service dept got us in right away when our car wouldn't start and all functions were not working! Appreciate their care and expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Most efficient and friendly dealership I've experienced regardless of what service is being provided! I bought my car here and refer them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent

Greg is always super friendly and helpful! He is a truly exceptional employee and the new remodel is SOOO nice! I also test drive the new CX-50 and Jay was friendly during that process. If I go back to buy that vehicle I will definitely ask for His help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional Service

The service team at Herzog Volvo is amazing! Great customer service and outstanding work. My Volvo always feels brand new when I pick it up. They take care of everything including a ride to work. I couldn’t ask for better care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Experience

Great customer service from drop off to pick-up. I felt that they really cared about giving me a successful experience and that my car was being well cared for..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Mazda purchase

Excellent service from start to finish. Very grateful for the entire staff. Extremely helpful and patient and willing to work with me in terms of answering any and all questions. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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