San Marcos Chrysler Dodge Jeep & Ram

Great service. Took me from work to dealership and then picked me up again. Good customer service skill s. Clean dealership. Fast friendly service. Will be back.

There is only one reason I would ever consider recommending this dealership and that being the help I received from one service advisor who’s name I didn’t catch but extension was 241. My service advisor Rolando never returned any of my at least 10 phone calls asking for update on my vehicle in for service. Even after being told to call me by other advisor never did.

He was very helpful and very friendly will come back to him loved his friendly attitude making sure we were conterble and if we needed anything

Joshua was extremely polite and helped any way he could. He was there to help when I arrived and saw through to the end of my service

Warning, San Marcos Ram service dept. demanded $135 diagnostic fee although repairs would occur following week as I needed to return when warranty insurance co. open. Per Terry Wagner, service mgr (advisor was Jonathan), he would rather lose me as customer to collect $ for no repair, rather than me return for repairs covered by extended warranty! Tech said engine light was for oil pressure sensor switch failing. San Marcos Ram chases $ instead of handling repairs; take Ram to another shop!!

Downloaded guaranteed internet sales price onto phone. Noticed price was increased 2-days later by $2k. Sched & attended Saturday appointment and stated intentions to purchase if we agreed on the numbers. Wanted TTL included in the total, vice additional. Dealer entered with the later, higher internet price!! Dealer Add-in’s were not requested nor agreed upon. Original vehicle sticker showed Tinted Windows. Dealer added $399 cost to me; NO. Couldn’t get out the door without paying for VIN etching, paint protect, and Nitrogen Air Dealer add-Ins. Displeased, to say the least. ‘No vehicle leaves our lot without that additional $2096 fee. Worked through 4 different people to finally get to a less than desirable, but agreeable purchase price. Departed with my vehicle feeling somewhat degraded from the experience; lasted 4+ hours. Happy with my vehicle; neutral on the dealership.

Customer service is AMAZING! I’d definitely purchase another car from them. James and Xavier went above and beyond to help me with my car.

This dealer is a rip-off. I swore the last time i took my vehicle there I would never go back, but did. Big mistake $400 parts used were old left over because they said the part was no longer available. You will pay $135 just to diagnose what the problem is. NEVER again

Super nice guys to do business with. Cody and the sales guy done a super job on everything they give me a good deal. Fourth truck I purchase there

The entire service department is incredibly friendly and does so well at making people a priority and getting the job done with such a busy workload. They treat simple oil changes the same as major overhauls. They're great! The sales team has some stand up knowledgeable folks on board. Highly recommend a purchase from them. However, do NOT finance through them. Their finance staff is shady and takes them forever before you actually realize they're never going to help you. Stick with USAA or Randolph if you're going to finance!