Reviews
The help desk was very attentive, making sure I was
The help desk was very attentive, making sure I was getting enough attention to give them a good review. But now they're not answering my emails.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Very organized service department, and all the staff are
Very organized service department, and all the staff are knowledgeable and very friendly. The service area and showroom are both very clean and welcoming. And they offer a number of free loaner cars while you're vehicle is being repaired which is very convenient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bri is definitely a 10/10!
Bri is definitely a 10/10! She's very professional, friendly and responsive. When we didn't like the color of the initial car, she quickly offered other options and handled additional requests with enthusiasm and patience. Highly recommend her for her excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stevens Creek Mazda provides top notch service.
Stevens Creek Mazda provides top notch service. I’ve ha 3 Mazda cars and absolutely love these cars. The service department at this location is the best. They are understanding, and provide thorough explanations when I need repairs. All of the service agents are friendly and professional. Always trust these guys to help me feel confident and safe on the road.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stress-free car service.
Stress-free car service. I would highly recommend this dealership and will bring my car back for it's next service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This was the least stressful car buying experience I’ve
This was the least stressful car buying experience I’ve ever had. Everyone was so polite, and patient, and helped us understand every aspect of the buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Prior to my trip to Mazda, I had a terrible experience at
Prior to my trip to Mazda, I had a terrible experience at Ford. The staff was moody and gave a lot of attitude. Mazda from the moment I stepped in was great. Asia sent me a video showing me a vehicle I inquired about. He gave off such a positive energy and that’s what got me to come in. Finalizing the deal was pleasant. Staff was very friendly and was happy to answer any questions I had. This was my first time buying a car and I feel comfortable giving my money to this company. Thank you Mazda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Honest negotiations and the process was relatively fast
Honest negotiations and the process was relatively fast once we agreed on a number and got to signing paperwork. We were there for about 2-3 hours after we agreed on a number beforehand. Justin was helpful in helping me figure out the car I want and was receptive to any questions I had. When I declined the extended warranty or maintenance, I did not feel like I was being judged for declining.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bri helped us.
Bri helped us. I knew what I wanted and she delivered. We had gone to about 12 dealers in 1 day. Bri was by far the nicest salesperson that we had. I ended up buying my car from you, because of Bri.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We received exceptional care through the sales process.
We received exceptional care through the sales process. We were encouraged to explore our options with no judgements when we decided on a lesser trim. Everyone there was courteous and kind and made us feel at ease. Amir went out of his way to build our trust and made the experience fun. Neff checked in on us throughout and was able to guide us through some of the maintenance questions we had, plus made us feel that the entire dealership cared about us. All in all, we received outstanding service and would come back to Amir and Neff to purchase or service every time. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car