Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

Jeffery was a great salesman, knowledgeable and easy to work with. He gave a personal touch to the overall experience and sale of my new vehicle! Soo easy and pleasant to work with. The dealership was nice and clean, all workers were very helpful and polite. I give Jeffery a 10 out of 10! See him for your car buying needs!

Ourisman CDJR of Bowie was a pleasure to work with. They offer great discounts, have a friendly, knowledgeable staff, and go out of their way to make sure you leave a satisfied customer.

This whole team from sales to management were great in helping us find a vehicle

Overall a great experience throughout the entire process! Explained everything in great detail. Excellent service.

Raymond, it was such an honor to work with you. I got the best deal of a life time on a great reliable car!

My experience was great. The sales team worked hard to get me a reasonable deal, and delivered! Jeremy is very ambitious and I appreciate him working with me.

The service department was completely dishonest with me about my wife's car. (2017 Jeep Renegade) They said you need about $3,000 of work done on brake and rotors, new battery, and a brake system flush. They said my brake pads were dangerously low. I took my car to a local place, English Auto, and they looked at my car and said my breaks had plenty of life left and needed nothing. Owners of Ourisman Chrysler Dodge Jeep Ram of Bowie needs to look deep into the service team there and stop the gouging and false statement about repairs for vehicles that don't need it. Trying to sell false fear and then pricing out repairs that are just ridiculous!

Really great deals and the team is amazing. Came for and left even better. Thanks

I recently purchased a truck from Ourisman in Bowie, and I can confidently say this has been the worst car buying experience of my life. On **day one**, I noticed the starter was faulty. I live **an hour and a half away**, so I asked if I could take the truck to a closer location. I was told I could go to **Ourisman in Edgewood**, which is only about 25 minutes from me. When I arrived at the Edgewood service shop, I was redirected across the street to the **reconditioning shop**, which typically doesn’t deal with customers. As I attempted to leave, the truck wouldn’t start due to the starter issue. After several tries, it finally started, and I managed to get it to the reconditioning shop, where they scheduled a mechanic to investigate. A few days later, I got the truck back, but I still noticed a noise during startup. Frustrated, I drove all the way back to **Ourisman in Bowie** to explain everything and asked to return the truck. The **Sales Manager, Todd**, told me I couldn’t return it because there’s **no Lemon Law for used cars**. Initially, they wanted me to pay for a diagnosis—despite the fact that I had a **30-day/1000-mile warranty**. After some back and forth, they agreed to have a mechanic look at it and provided a loaner. On **9/2**, I was informed by the service department that the issue was a **faulty starter** and a **non-OEM part** had been installed, causing it to over-engage. I spoke to **Sales Manager Patrick**, who said they would **transport my truck to Edgewood** to fix the issue since that’s where the original work was done. I live near Edgewood, so I offered to drive it myself, but Patrick assured me they’d handle everything. Then on **9/4**, I got a call from Todd saying I needed to **return the loaner and take my truck to Edgewood myself**. I was shocked—this directly contradicted what Patrick had told me. I asked if Todd had spoken to Patrick or coordinated with Edgewood, and he said **there were no drivers available**, so I’d have to make a **4-hour round trip** to swap vehicles. This entire process has been a nightmare. Miscommunication, poor service, and a complete lack of accountability. I expected better from a dealership like Ourisman. I wouldn’t recommend buying a vehicle from them to anyone.

Tony is an outstanding service writer who goes above and beyond to take care of our entire fleet. We truly appreciate his dedication and attention to detail!