Reviews
We had a really positive experience buying our car here. Our salesperson, Aaron was friendly, patient, and easy to work with from the beginning ? no pressure at all, which we really appreciated. What really stood out was how smooth and efficient the entire process was. We were in and out in about an hour, which is by far the fastest car-buying experience we?ve ever had. Aaron made everything straightforward, and we felt he genuinely cared about helping us find the right fit. Even after the purchase, he continued to follow up and made sure everything was handled properly. We?re very happy with our experience and would definitely come back to work with him again in the future.
We had a really positive experience buying our car here. Our salesperson, Aaron was friendly, patient, and easy to work with from the beginning ? no pressure at all, which we really appreciated. What really stood out was how smooth and efficient the entire process was. We were in and out in about an hour, which is by far the fastest car-buying experience we?ve ever had. Aaron made everything straightforward, and we felt he genuinely cared about helping us find the right fit. Even after the purchase, he continued to follow up and made sure everything was handled properly. We?re very happy with our experience and would definitely come back to work with him again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was looking to purchase a used X5 for my son. We worked with Aaron from the Pleasanton location and he was a great help throughout the entire process. While shopping I don?t simply look for the cheapest price, but also at post sale support. Aaron and East Bay BMW was able to go above and beyond for us. It was definitely a great experience and I would not hesitate to do business with them again.
I was looking to purchase a used X5 for my son. We worked with Aaron from the Pleasanton location and he was a great help throughout the entire process. While shopping I don?t simply look for the cheapest price, but also at post sale support. Aaron and East Bay BMW was able to go above and beyond for us. It was definitely a great experience and I would not hesitate to do business with them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are always more than happy to assist you if anything else comes up. Take care!
Service was excellent, efficient, and seamless. My sales associate ensured my 6 year old son was just as much apart of the process. The attention to our needs were very much appreciated.
Service was excellent, efficient, and seamless. My sales associate ensured my 6 year old son was just as much apart of the process. The attention to our needs were very much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Vj, we're so glad that we were able to go above and beyond your expectations!
Great service and knowledgeable staff. Wait time is minimal. Bruce was very helpful! I will come here again to get my car serviced.
Great service and knowledgeable staff. Wait time is minimal. Bruce was very helpful! I will come here again to get my car serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Lgalindo25, thank you; we appreciate your feedback!
Wayne is excellent always five star service. I always find him courteous and pleasant person to work with. Always cheerful and one of the best.
Wayne is excellent always five star service. I always find him courteous and pleasant person to work with. Always cheerful and one of the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Helen Roiz, thank you; we appreciate your feedback!
Excellent service. Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell welcomed!
Excellent service. Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell welcomed!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bmwownerm5, we're so glad that we were able to go above and beyond your expectations!
Francisco Mejia was a great adviser. He made sure to help us with our concerns and needs. We'll continue to be a loyal customer!
Francisco Mejia was a great adviser. He made sure to help us with our concerns and needs. We'll continue to be a loyal customer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If you have any further questions, please don't hesitate to reach out!
Very good service. Highly recommend to friends and family. Michaelangelo was very helpful and friendly. Will come again in the near future. Thanks again for your help.
Very good service. Highly recommend to friends and family. Michaelangelo was very helpful and friendly. Will come again in the near future. Thanks again for your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rich Z, we're so glad that we were able to go above and beyond your expectations!
Wayne Dabio helped me with checking the alert in my car and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you!
Wayne Dabio helped me with checking the alert in my car and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Murugesan, we're happy to hear you had such a positive experience with our team!
i was here for map updated but at the end getting a oil change. this place was friendly and good costumer service, other car service i will coming back to this location.
i was here for map updated but at the end getting a oil change. this place was friendly and good costumer service, other car service i will coming back to this location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jas925, thank you; we appreciate your feedback!