BMW Concord

As always, Miguel is always so easy to work with. Over all, preventive maintenance + a recall when super smooth. Thanks Miguel and team!!!

Wonderful service and the car wash is a plus. Having driven 850 miles just two days before, my car desperately needed a bath.

We purchased the car we wanted without any hassle, thanks to sales manager Tony and his professionalism. The entire staff was very polite and attentive. We haven’t regretted traveling from another city to come here for a single moment.

Víctor was amazing ! He was ver patience with me explaining everything that they did on my car and also what are the necessary following steps to do in relate with my car and my safety . Victor knows his subject !

I welcome everyone to come and visit service department for their every need for repairs or maintenance of every BMW. My advisor Felipe helped me along the way with my vehicle diagnosis and kept me Informed of every step and also saw My vehicle with prompt attention. I appreciate all services provided and the techs who performed my service! Car was returned cleaned and in good working condition again! Might I add that they got me a ride to work free of charge and also their whole dealership is inviting and welcoming, clean and and I will be coming back for service as needed!

Concord BMW is best in class service experience. Joey was helpful and willing to provide me with as much discounts available to sell me on all four Michelin tires for my BMW i4 instead of going to another tire provider. Joey provided exceptional service experience as to constantly texting me back with questions I had and being able to quickly reschedule my service as requested. I have been a customer at Concord BMW for many years and they have always provided me with great care and treat me like family.

Miguel was excellent, he goes above and beyond to help the people he takes care of and is genuinely exceptional at his job. I appreciate his efforts in helping resolve past disputes I’ve had at this service dealership before

Miguel was excellent - I keep my bmw for the service quality and Miguel is a testament to the quality of service expected.

I have been a customer at BMW Concord for more than a decade and have been impressed with their customer service over the years. My service advisor Miguel Alvarado has been the highlight of recent visits. He is knowledgeable, courteous, and always goes the extra mile to give you the best customer experience. I strongly recommend Miguel and BMW Concord.

Miguel Alvarado is a first class Service Advisor! Miguel is extremely knowledgeable and always so helpful to answer questions and even fit us in for an appointment that got mixed up for another day. Miguel is a real asset to the BMW Concord team!