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Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

(439 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (301) 825-8268 (301) 825-8268
Used (301) 637-4836 (301) 637-4836
Service (301) 917-3896 (301) 917-3896

Reviews

(439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available from DealerRater.

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Stood transaction.

Stood transaction. Lucy was the front salesperson that did all the information work, show the car, came along during a test drive, etc. Excellent employee. Reggie set up with GM the special discount we were eligible for and add information about the new title and plates. Ximena was super efficient with the final paperwork, and Omar Ramos set the price quote and general contact, which was all done through email by our request to him. In a nutshell, awesome people, transaction to our likes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your detailed review of your experience here with us. I am delighted that we were able to deliver you a great service.

With the work that had to be done I am very pleased

With the work that had to be done I am very pleased things were resolved and done to my liking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!

My family has been coming to the Bethesda MD Chevy dealer

My family has been coming to the Bethesda MD Chevy dealer since 1962. We have always had good service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and continued service!

The rep was extremely helpful and knowledgeable about

The rep was extremely helpful and knowledgeable about what we wanted done and need to be done and kept us well informed on our cars status

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review!

What a wonderful experience.

What a wonderful experience. I am from Missouri visiting here in the DC area and had some engine trouble on the way here. Dropped the car off to be serviced and they worked on the issue expediently. The service department personnel were extremely kind to work with and I received many updates from them with the progress of the vehicle. I give them a 5 star rating and highly recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's great to hear! I'm glad we were able to fix your car promptly and that the service team was so helpful. Thanks for the 5 star review!

When I arrived to pick up my new car, I was immediately

When I arrived to pick up my new car, I was immediately greeted by my sales rep. Everything was organized and ready. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear you had a great experience with us! Thank you for allowing us to earn your business!

Always go here for service.

Always go here for service. Excellent service staff. Easy to schedule. Always helpful. Totally trustworthy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nancy, thank you for your 5 star rating! We are glad we got you all taken care of.

My husband and I had been searching for a while after

My husband and I had been searching for a while after unexpectedly having to trade in our old vehicle for a new one. We were losing hope when we contacted Ourisman in Rockville. We worked with Reggie who made this process so much easier. He has years of experience which was evident through the way he talked with us and explained everything in detail. The cool thing is, we were able to do everything online! We had a busy weekend with three children and family coming into town. Reggie worked happily with us and even personally came to drop off the car to us once everything was complete. We also worked with Bryan in the financing department. He was nice and friendly as well. He helped us find the right options and ensure we had the coverage we needed. Car buying can be stressful and it feels good when you can feel happy with your experience. My husband and I love our new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you love your new truck! Thank you for giving us the opportunity and thank you for recognizing Reggie and Bryan!

I’ve bought three cars from Ourisman since 2019.

I’ve bought three cars from Ourisman since 2019. This last purchase I worked with Theo & Reggie in the sales department. Ximena in financing. I trust this location because they’re not going to let you leave unhappy. From the service department up to the sales floor Ourisman family will always make you their priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are happy to have been able to earn your continued business!

Efficient service.

Efficient service. Knowledgeable sales person. Got what I wanted at fair price. Happy with vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy we left you feeling satisfied!