Tustin Toyota

First time in Tustin Toyota, Dealer Jimmy Thai are very professional and friendly. on the same day, we finally purchased a sienna xse with his recommendation.

Excellent service by Loren Rogers. Responsive, knowledgeable and courteous. Have worked with Loren for several years, on all our recent Toyota purchases. David Morse 8/17/2021

Had two Toyota vehicles not purchased at Tustin. Got great service for over 10 years. Bought a 2017 4Runner from Tustin and the same great service

I purchased my truck at another dealer because they had better stock but I take it to Tustin Toyota for all the maintenance. They are always friendly and have my truck finished on time.

Traded in my old F-150 Truck six months ago. Tustin Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my emails in this place. I will never do business again in this dealership. Worst experience ever. Tried contacting the GM of the dealership to address the issue, I was told he is never there and he never talks to customers directly. Ford finance is now threatening to take me to collections and ruin my credit due to the lack of follow up from Tustin Toyota staff.

Traded in my old F-150 Truck six months ago. Tustin Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my emails in this place. I will never do business again in this dealership. Worst experience ever. Tried contacting the GM of the dealership to address the issue, I was told he is never there and he never talks to customers directly. Ford finance is now threatening to take me to collections and ruin my credit due to the lack of follow up from Tustin Toyota staff.

Horrible, told $5k markup as walk-in, didn't realize I bought same truck quoted for $3k over online. They wouldn't correct mistake. Why_2_markup_prices?

Loren Rogers had been my Service Writer and source of all things Toyota for more than ten years and as long as he is with Tustin Toyota I will be his customer. He treats me patiently and professionally. Patricia is always super helpful with shuttle service, which I cannot do without. Thank you so much Loren, Patricia and all Tustin Toyota's shuttle drivers!!

We leased a new Toyota Mirai last week from Tustin Toyota. They had many models in stock to fit our needs. Our agent Jimmie H. was very knowledgeable, patient, friendly, and helpful, and we drove away very satisfied. He also called to follow up a few days later to make sure we were enjoying the new car. Financial adviser Anthony was also very personable, patient, explained things very clearly, and made the financial process very seamless. I have already started referring friends/family to visit Tustin Toyota, and I look forward to continuing to work with them.

I have been a customer of Tustin Toyota for approximately 10 years and have always been satisfied with its service. I have never been required to have a return service for any work performed on my car. I also compliment the dealership for the cleanliness of its premises. It is spotlessly clean.