Reviews
My sales person (Jose Vargas) was absolutely the nicest
My sales person (Jose Vargas) was absolutely the nicest guy. He helped me decided which car was best for me and made sure I was happy when I drove off. He took his time to show me all the features the car had and showed me how to use them. Thanks Jose.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maddy, Thank you for leaving Jose this wonderful review! We are happy to hear that Jose was both helpful and informative. Your satisfaction means so much to us. On behalf of the entire team- we warmly congratulate you on your new vehicle!
Clean, beautiful waiting room, Customer service excellent
Clean, beautiful waiting room, Customer service excellent positive experience friendly staff car was done in time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.
Pleasant to work with all staff from beginning to end.
Pleasant to work with all staff from beginning to end. Quick registration with plenty of staff available to assist
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We are glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
My experience of leasing my first car couldn’t have gone
My experience of leasing my first car couldn’t have gone any smoother. Rameet Khanna was very knowledgeable and patient with me. I would recommend Empire Hyundai of New Rochelle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Rameet took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We warmly congratulate you on you first vehicle- on behalf of the entire team!
Yohaines (and the entire team) at Empire Hyundai are
Yohaines (and the entire team) at Empire Hyundai are terrific! They are an absolute pleasure to deal with and I would whole heartedly recommend them - they are terrific! Yohaines is an asset to the team and extremely helpful and friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, We are grateful for you leaving Yohaines this extraordinary review and recommendation! We are thrilled to hear that Yohaines took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was extremely helpful and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.
I had an exceptional leasing experience with Empire
I had an exceptional leasing experience with Empire Hyundai of New Rochelle! Jose Vargas and Jaime Enciso are two of the best people I’ve ever had the pleasure of dealing with in a car leasing experience and did everything possible to get me the best deal on my 2025 Tucson. Both were incredibly friendly, professional, and dedicated to finding the best deal for me. There were no games, just honest service and a real effort to meet my budget. If you're looking for a stress-free, straightforward car leasing process, I highly recommend Empire Hyundai. I couldn't be happier with the experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Monti, Thank you for leaving Jose and Jaime this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with exceptional service. We are happy to know that they were incredibly friendly, professional and dedicated to finding the best deal for you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2025 Hyundai Tucson- behalf of the entire Empire Hyundai of New Rochelle team!
Dealer fees and bank fees amounted to $8000 on a $28,000
Dealer fees and bank fees amounted to $8000 on a $28,000 car. If you do not have a stellar credit run from this dealership. Dealer also promised one thing during verbal negotiations and in the contract put another thing. This dealer is a fraud.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for sharing your comments with us and were sorry to hear of your disappointment with the fee's associated with the price. If you would like to discuss this with us, please contact our General Manager, Roman Chernomorov at (914) 618-4209 or at rchernomorov@eagny.com
Had a 2 car lease deal.
Had a 2 car lease deal. All dealership employees were on board. Our sales person Jeremiah was on point throughout a compex process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elsie, We greatly appreciate you for leaving Jeremiah this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Jeremiah could provide you with top notch service. We are delighted to know that he was on point the entire time. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!
Misleading ads.
Misleading ads. Advertised price is not what you pay - prices are actually $1995 higher than what they listed, they just put that in the fine print. Not sure how they think this is ethical.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Were so sorry to hear that you were not happy with the price on a vehicle you were interested in. If you would like to discuss this with us, please contact our General Manager, Roman Chernomorov at (914) 618-4209 or at rchernomorov@eagny.com
We were very pleased with this dealership.
We were very pleased with this dealership. The staff was very helpful and friendly! We worked with Demond Jones and he was excellent to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nancy, We greatly appreciate you for leaving Demond this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Demond could provide you with top notch service. We are delighted to know that he was very helpful, friendly and excellent to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!