Empire Hyundai of New Rochelle

Empire had the vehicle I was looking for so I flew in from Detroit to make my deal. Demond and the staff at Empire were very focused on making sure I was taken care of throughout the whole of the car buying process. I didn’t experience any of the runaround or other games that I got from a lot of other dealers I engaged with as I was shopping for this vehicle. Based upon my experience, I wouldn’t hesitate to recommend Demond and Empire Hyundai of New Rochelle

Kristina Colon my service representative was excellent in getting me in and out of the shop after receiving great quick service.

I got a new engine but thereafter spent $5000 , which I am hoping will make the car last longer. I have bought at least 4 cars over the years with Empire Hyundai of New Rochelle, so I am a satisfied customer mainly because of the dependability of Hyundai vehicles. It was a real pleasure to have Krystina Colon helping me a long , as she was always very helpful and supportive. I am hoping to keep this Hyundai Sante Fe 2018 car for about 4 years and then by a new one .

Have no bad comments! I always had great customer service in the 3yrs I have been a customer at Empire Hyundai.

It was a pleasure working with Demond Jones. I remember meeting him when I walked in the dealership to price a Genesis. I told him then I would be back. A year later I came back to him and leased my 2023 Palisade.

I visited this dealership to test drive a 5N, having made an appointment beforehand I drove 45 minutes. The sales representative was exceptionally courteous. Regrettably, the sales manager, John, exhibited a completely opposite demeanor, displaying rudeness. He refused to allow the car in question to depart the premises, asserting that it is a special vehicle that is not permitted for test drives. I strongly advise against visiting this establishment unless you are prepared to endure disrespectful treatment and a lack of consideration for potential clients. For your information, I am the proud owner of two Hyundai Ioniq9s and a 5N that I acquired elsewhere, where I received the respect and courtesy that clients deserve.

Krystina Colon was very helpful. The car was ready quicker than they had estimated. The service waiting area was very clean.

Krystina Colon Was very helpful and followed up to make sure everything went well. The service was completed quickly and the waiting area was clean.

Krystina Colon was very responsive. She answered my questions and sent a follow up text to make sure everything went well. There was no pressure to spend more. And the service was done very quickly.

I had good experience in overall. I was informed of a slight delay but was out by the time frame I was expecting.