Reviews
I can't believe the FAST way they got us in. Im so impressed with pacific hondas service dept. Definately a A+
I can't believe the FAST way they got us in. Im so impressed with pacific hondas service dept. Definately a A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Got in and out of service quick. Great customer service and I'm relieved the routine maintenance didn't take too long.
Got in and out of service quick. Great customer service and I'm relieved the routine maintenance didn't take too long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brought my 2014 CR-V in for a 10yr major service. They did a great job changing all fluids and belts, rotating tires and setting alignments, changing break pads, and few other things. The quality of work is great. But one huge let down is that they charge nearly 3% for credit card payment. The final charge was about $2000. About 3% of that would be ~$60 extra. I won’t go back for any major maintenance for that reason.
Brought my 2014 CR-V in for a 10yr major service. They did a great job changing all fluids and belts, rotating tires and setting alignments, changing break pads, and few other things. The quality of work is great. But one huge let down is that they charge nearly 3% for credit card payment. The final charge was about $2000. About 3% of that would be ~$60 extra. I won’t go back for any major maintenance for that reason.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please reach out to us at (858) 522-1234 or jyoung@pacifichonda.com when you can so we can address this situation directly. Thank you and have a great day.
The only reputable Honda dealership in San Diego. It is the only dealership that I would buy a car from or have repairs. Great staff. Refreshing to find an ethical company that’s not all about greed and ripping off the customer. Thank you Pacific Honda.
The only reputable Honda dealership in San Diego. It is the only dealership that I would buy a car from or have repairs. Great staff. Refreshing to find an ethical company that’s not all about greed and ripping off the customer. Thank you Pacific Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lane, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
My car’s AC wasn’t working well and pacific Honda took care of it quickly and it was under an extended warranty created by Honda so I didn’t have to pay for it. Works great now!
My car’s AC wasn’t working well and pacific Honda took care of it quickly and it was under an extended warranty created by Honda so I didn’t have to pay for it. Works great now!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very good experience making my purchase, a knowledgeable sales team helped with any questions I had and support was great from beginning to end.
Very good experience making my purchase, a knowledgeable sales team helped with any questions I had and support was great from beginning to end.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pacific Honda replaced one of my tires. John Ablao (service advisor), sourced out a tire for me (on a Saturday) since they didn’t have one in stock. Got me back out on the road within a reasonable timeframe. Great people, service, and experience overall. Highly recommended!
Pacific Honda replaced one of my tires. John Ablao (service advisor), sourced out a tire for me (on a Saturday) since they didn’t have one in stock. Got me back out on the road within a reasonable timeframe. Great people, service, and experience overall. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My Bluetooth quit connecting on my new Honda Civic Hybrid, & it needed a software update by the service department...all is well now..they were good.
My Bluetooth quit connecting on my new Honda Civic Hybrid, & it needed a software update by the service department...all is well now..they were good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Barbara, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ian was super helpful in getting me something comfortable with my budget range super quick with my deal although it does take time it was a fast process for a first time buyer experience.
Ian was super helpful in getting me something comfortable with my budget range super quick with my deal although it does take time it was a fast process for a first time buyer experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Pacific Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience there was great. It was easy and everyone who helped me was nice. I would definitely go back if I need another car.
My experience there was great. It was easy and everyone who helped me was nice. I would definitely go back if I need another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car