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Empire Nissan

(660 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–9:00pm 7:00am–9:00pm
Wednesday 8:30am–9:00pm 7:00am–9:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 8:30am–9:00pm 7:00am–9:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2017 consumer dealer award

Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Empire Nissan from DealerRater.

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oil change

Best service and price! My friend and family they all like to have car service at Empire Nissan! Fast service and friendly interface. they always treat you with respect and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

exelente servicio

Cesar Cardenas es una persona muy atenta y muy amable siempre contesta todas mis preguntas muy profesional y me explica los servicios recomendados para mi vehiculo que ya lleba 80,000 millas en menos de dos anos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car maintenance done without stress!!!

Cesar is very helpful, pleasant and professional. He always makes repairs on my vehicle less stressful by explaining the issue and he finds a easy solution to fix it. I recommend anyone who drives a Nissan to take it to this dealership for repairs so that their car will be fixed right and in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent attention!!

Friendly staff and excellent service is what I get every time I take my car in. I appreciate the time taken to answer my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Joe Sartor excellence in everything!

On October 29th I met with Joe Sartor to discuss my search for a new vehicle. Joe found exactly what I was looking for right away. He handle everything from start to finish. It was an awesome experience to deal with one person for everything. I went away a very happy car owner of a new 2016 SENTRA SV! Joe, thank you. I'll definitely recommend you to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

VERY HAPPY WITH THE NO HASSLE SERVICE

EMPIRE NISSAN IS THE ONLY DEALER I GET MY CARS AND SERVICES FROM. EVERYONE THERE IS ALWAYS FRIENDLY. I AM LOOKING FORWARD TO COMING BACK AND BUYING ANOTHER VIHICLE IN THE FUTURE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service to purchasing a new vehicle

I dropped my car off for routine 120,000 service and within one hour I was called by Gary to share with me I had some major auto repairs and could I come back to the dealership. Of course, I returned and he took me to the garage and along with a service technician explained the issues. I left the car overnight to think about would I proceed with service or inquiry about a new vehicle. Upon leaving I ran into John who immediately took me under his wing and directed me to Anthony and I began asking questions about a new Murano. Returned the next day able to take an additional ride to my home to check out if the car would fit in my garage and my ride along salesman was Ramsey very personable guy. I did make a decision to purchase and all along the way I was given time, advice , options and had the fortune of meeting Basil who would made the paper signing painless. He has a wonderful sense of humor. If my memory is correct I have purchased five cars from Empire Nissan. Exceptional Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best deal

Best place to get good deals Daniel was very honest and friendly and very knowledgeable I felt very comfortable with dealing with him I would definitely refer a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great job

Great service work done all the time at this dealer,i would highly recommend this deal for service and sales and parts,they treat you like you matter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice service.

Great service no pressure from salesmen, Daniel Coady. He showed us a used truck we looked at on internet. Then we looked at a new one with the tow package we needed. So we took the new one my wife loves it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.