Reviews
good customer service will come back for sure thank you to manager and workers bye
good customer service will come back for sure thank you to manager and workers bye
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad you had a great experience! Our team strives to provide excellent customer service, and it's wonderful to hear you'll be returning. Wishing you all the best, and we look forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com
My vehicle was serviced and I notified promptly. The service advisor was on top of things from start to finish. My first service experience was great.
My vehicle was serviced and I notified promptly. The service advisor was on top of things from start to finish. My first service experience was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re glad to hear your first service experience was great, Gordon! It’s fantastic to know our team kept you informed and delivered top-notch service. Your satisfaction is important to us, and we look forward to assisting you again in the future! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Came in for recall. It was done before the time they estimated in a timely manner.
Came in for recall. It was done before the time they estimated in a timely manner.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re so glad to hear that your recall service was completed ahead of schedule! Your positive experience means a lot to us. We're always here to provide efficient service whenever you need it. Thanks for sharing your thoughts, Jane! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Helpful and polite staff. The entire car buying process was easy & efficient. The salespeople I interacted with were helpful and courteous. No issues.
Helpful and polite staff. The entire car buying process was easy & efficient. The salespeople I interacted with were helpful and courteous. No issues.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear about your smooth car buying experience! Our team works hard to provide excellent service, and it’s wonderful to know they made a positive impact. Thanks for sharing your thoughts, and enjoy your new ride! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Good job as always. See you again in a few months. Good job as always. See you again in a few months.
Good job as always. See you again in a few months. Good job as always. See you again in a few months.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to hear you had a great experience! Your continued support means a lot to us. We look forward to seeing you again in a few months. Safe travels until then! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Empire had the most competitive service pricing in the area. Everything was simple from making the appointment, selecting who you want to see, and getting the estimate upfront. Check in was quick, car ready when promised, and check out easy. My service guy Fabian Temores was great to work with.
Empire had the most competitive service pricing in the area. Everything was simple from making the appointment, selecting who you want to see, and getting the estimate upfront. Check in was quick, car ready when promised, and check out easy. My service guy Fabian Temores was great to work with.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience! It’s fantastic that you found our service pricing competitive and enjoyed the seamless process. Fabian will be thrilled to know you appreciated his help. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Gary Worley is the best and professional! I have been working with him over 20 years
Gary Worley is the best and professional! I have been working with him over 20 years
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad to hear about your positive experience with Gary! His professionalism and dedication truly stand out, and it’s wonderful to know he’s been a trusted partner for you over the years. Your support means a lot to us! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Quick and easy oil change. In and out, friendly staff all around. My place to go
Quick and easy oil change. In and out, friendly staff all around. My place to go
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re so glad to hear you had a quick and easy experience with us, Keith! Our team strives to provide friendly service, and it’s wonderful to know we’ve become your go-to spot. Looking forward to seeing you again for your next visit! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Had my oil change done on my Nissan Titan. Mark showed his professionalism and respect. Informed me of all the service done and future service needs.
Had my oil change done on my Nissan Titan. Mark showed his professionalism and respect. Informed me of all the service done and future service needs.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to hear about your positive experience, Sal! Mark truly exemplifies our commitment to professionalism and respect. It's great to know you felt informed about your service and future needs. We look forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Good service, fast workers and they all knew what they were doing. All workers were bilingual too.
Good service, fast workers and they all knew what they were doing. All workers were bilingual too.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re so glad to hear about your positive experience, Eduardo! Our team takes pride in providing efficient and knowledgeable service. It’s great to know our bilingual staff made a difference for you. Looking forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com