Koons of Falls Church Ford

Makes the process as stress free and quick . Andreas is great to work with . Highly recommend

I recently purchased a used 2022 Toyota RAV4 Hybrid from [email protected] and I couldn’t be happier with the experience! Constantinos was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and easy, answered all my questions, and made sure I felt confident with my purchase. The car drives great, and I’m loving the hybrid’s fuel efficiency! I highly recommend CT and Koons Falls Church Ford to anyone looking for a hassle-free, friendly car-buying experience.

I recently purchased a used 2022 Toyota RAV4 Hybrid from [email protected] and I couldn’t be happier with the experience! Constantinos was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and easy, answered all my questions, and made sure I felt confident with my purchase. The car drives great, and I’m loving the hybrid’s fuel efficiency! I highly recommend CT and Koons Falls Church Ford to anyone looking for a hassle-free, friendly car-buying experience.

Phuc Pham is the worst service advisor at koons. Keep distance from him if possible.

Andrea and the team were knowledgeable, treated me with respect and got me exactly what I wanted!

Had a great experience with my salesman (Andreas Small) and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiate my trade-in value or our deal. Very pleasant experience.

Andreas helped me find what I was looking for and was very professional. Turned my day around

Koons Ford made my car-buying experience professional, and smooth.. The team was knowledgeable, efficient, and attentive, making the entire process straightforward and stress-free.

Very disappointing experience with Koons Ford. On March 9, 2026, I leased a 2025 Ford Lightning from this dealership. This was my second purchase here, as I previously bought a new F-150 in 2022 and had an excellent experience at that time. Unfortunately, this visit was completely different. During the process, several members of the management team, including the general manager, came across as unprofessional and disrespectful. The overall atmosphere felt disorganized and far from the level of professionalism you would expect when making a major purchase like a vehicle. The only positive part of the experience was my salesperson, who remained helpful and professional throughout the process. Unfortunately, he was even spoken to disrespectfully by management while I was present, which was surprising to see as a customer. Had I been made aware of the three-day return policy before it expired, I would have strongly considered returning the vehicle simply because of how unpleasant the overall experience was. I hope dealership leadership takes this feedback seriously and works to improve the professionalism and customer service of the management team.

Andreas Small at Koons Ford Falls Church went above and beyond to help me figure out the best situation for me, working with me weeks after driving off the lot to help me finalize my trade in. Thank you Andreas!