Koons of Tysons Chevrolet GMC

I had a great experience at Koons Tysons GMC buying my GMC Yukon XL. The staff was friendly, professional, and not pushy. The process was smooth and everything was explained clearly. I’m very happy with my purchase and highly recommend them.

Purchased from Tyler. He was great and helped deliver it to me very quickly as I was headed out of town. Will definately work with him again.

I had a great experience at this dealership. The team worked hard to meet my needs, remained patient and polite throughout the process, and made sure I was completely satisfied with my purchase. Highly recommend!

We visited this dealership to look at a 2015 Jeep Wrangler Rubicon listed at $18,000. The vehicle had been on the lot for over 40 days. Upon inspection, we noticed an active oil leak. We brought this to the dealership’s attention, but were told there was no movement on price despite the issue. We were surprised that a vehicle at this price point had a mechanical concern that had not been addressed prior to sale. We understand that used vehicles are sold as-is, but transparency and willingness to work with customers on obvious issues go a long way. Ultimately, we decided not to move forward. We hope the dealership addresses the mechanical issue before selling to the next buyer.

I recently purchased a Chevy Trax and had an incredible experience with Salaam Sissy. From start to finish, she made me feel completely comfortable with my purchase. She gave me a thorough tour of both the vehicle and the dealership so I knew exactly where to go for future service. During the test drive, she walked me through every feature, and she even stayed late to help me when I was struggling to get information off my phone. If you're looking for someone patient, helpful, and professional, go see Salaam

I have not been to this location in many years. I was so pleased with the level of service. The gentleman that assisted me was very helpful and explained the process of the repairs for my car. He also helped me with a rental car. I was not feeling well and exhausted but he made the process very easy and he was patient with my many questions.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

I purchased a 2024 Toyota Camry from this location. They sold the car with tires that had cut up sidewalls from the previous owner hitting curbs. I didn't realize this until I got the vehicle home. When I contacted them they just said that doesn't affect the integrity of the tire so they weren't willing to replace the two tires that this affected. That's fine but this is not a good place to work with to buy a used vehicle. One of the tires also had a slow leak and they would not replace that either. They have plenty of tires there at their location I'm sure so that wouldn't have cost them hardly anything so I hope they are happy with this review of them. The salesperson I worked with was very nice and I spoke with the sales manager (I think Alex) and he was pretty rude. I was asking questions about the vehicle and he just kept repeating that once you drive it off the lot at yours. I was concerned that if something happened within a day or so of having the vehicle such as something small not working that should be working, will they take care of it? Again the finance guy just kept saying once you take it off the lot, its yours so no we won't. Once the finance guy left the area, the salesperson politely explained to me that it still had a bumper to bumper warranty and I shouldn't worry about it. Again, unless you want a new vehicle I definitely would not deal with this place for any type of used vehicle. Not sure how they treat new vehicle owners after the fact but they definitely don't appreciate used vehicle owners. I can tell you though the sales person was very nice and did what he could to help me out. It's just his hands are tied I guess with certain things. He actually fixed a chip in my windshield that I found when I got home out of his own pocket.

We were greeted promptly! Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast of every stage of service. We had a few services to get done and our wait wasn't too long. Nice experience!

THE MOST BRILLIANT DEALER I HAVE EVER DELT WITH….EVER. BRAVO KOONS. Thank you kindly Koons