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Koons Tysons Toyota

(2,749 reviews)
Visit Koons Tysons Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 10:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–10:00pm
Tuesday 9:00am–9:00pm 7:00am–10:00pm
Wednesday 9:00am–9:00pm 7:00am–10:00pm
Thursday 9:00am–9:00pm 7:00am–10:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm 9:00am–5:00pm
2015 state dealer award
View 7 awards
2015 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (571) 421-2676 (571) 421-2676
Used (571) 421-2672 (571) 421-2672
Service (571) 297-9424 (571) 297-9424

Inventory

See all 754 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2000.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (571) 297-9424

Service hours

Monday
7:00am–10:00pm
Tuesday
7:00am–10:00pm
Wednesday
7:00am–10:00pm
Thursday
7:00am–10:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–5:00pm

Meet our employees

Reviews

(2,749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Tysons Toyota from DealerRater.

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The overall experience is quite good, got a decent price

The overall experience is quite good, got a decent price for the car. The car comes with a standard set of accessories and a full tank of gas.

The overall experience is quite good, got a decent price

The overall experience is quite good, got a decent price for the car. The car comes with a standard set of accessories and a full tank of gas.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fuyuan, we are delighted to see this rating! Have a great day!

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Daniele Bava was extremely friendly and helpful

Daniele Bava was extremely friendly and helpful throughout the entire process. He took the time to clearly explain everything, answered all of my questions, and gave me different options so I could make the best decision. I never felt pressured, and he made the experience smooth and stress-free. Thanks to him, I was able to leave with my new car the same day! I highly recommend working with Daniele.

Daniele Bava was extremely friendly and helpful

Daniele Bava was extremely friendly and helpful throughout the entire process. He took the time to clearly explain everything, answered all of my questions, and gave me different options so I could make the best decision. I never felt pressured, and he made the experience smooth and stress-free. Thanks to him, I was able to leave with my new car the same day! I highly recommend working with Daniele.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vivian, thank you for taking the time to leave us this positive review! Have a wonderful day!

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My Toyota Highlander broke down on road.

My Toyota Highlander broke down on road. Had car towed to Koons Tysons Toyota. They fixed everything (alternator, radiator, general maintenance) in 2 days and returned car to my home (2 mi. away). Car works great now. Wonderful service. Reasonable price. Longtime customer. Love their "Concierge Service."

My Toyota Highlander broke down on road.

My Toyota Highlander broke down on road. Had car towed to Koons Tysons Toyota. They fixed everything (alternator, radiator, general maintenance) in 2 days and returned car to my home (2 mi. away). Car works great now. Wonderful service. Reasonable price. Longtime customer. Love their "Concierge Service."

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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My wife and I were in the market for a used vehicle.

My wife and I were in the market for a used vehicle. Jessica was very nice and accommodating. Her expertise and professionalism shined. Her energy was also great, making me and my wife very comfortable throughout the process. She made the environment comfortable which made the buying process a lot less stressful. The finance manager Mike was also great hearing our concerns and needs and was able to adjust something?s so that we could be comfortable with the price while also ensuring that we had proper coverage. Overall, it was an outstanding experience.

My wife and I were in the market for a used vehicle.

My wife and I were in the market for a used vehicle. Jessica was very nice and accommodating. Her expertise and professionalism shined. Her energy was also great, making me and my wife very comfortable throughout the process. She made the environment comfortable which made the buying process a lot less stressful. The finance manager Mike was also great hearing our concerns and needs and was able to adjust something?s so that we could be comfortable with the price while also ensuring that we had proper coverage. Overall, it was an outstanding experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Darris, we really appreciate this positive review! Thanks so much!

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Ashraf Khalek, an exceptional car dealer, has been my

Ashraf Khalek, an exceptional car dealer, has been my trusted dealer for the past two years. He guided me through the process of purchasing my first and second cars, offering me the best options available. I highly recommend Ashraf to anyone seeking reliable and knowledgeable assistance in car buying. I eagerly anticipate working with him again for my upcoming car purchases.

Ashraf Khalek, an exceptional car dealer, has been my

Ashraf Khalek, an exceptional car dealer, has been my trusted dealer for the past two years. He guided me through the process of purchasing my first and second cars, offering me the best options available. I highly recommend Ashraf to anyone seeking reliable and knowledgeable assistance in car buying. I eagerly anticipate working with him again for my upcoming car purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Working with Ahmad Alquza and Faris was a great

Working with Ahmad Alquza and Faris was a great experience. They were super helpful and assisted from the moment I stepped in the door to completing the purchase, explaining every option in detail, including the drive test, car pickup, and follow-ups after car delivery. Faris was caught in back to back calls and assisting multiple clients at the same time, but he managed to dedicate time to my questions and requests well. Overall great experience and definitely recommend.

Working with Ahmad Alquza and Faris was a great

Working with Ahmad Alquza and Faris was a great experience. They were super helpful and assisted from the moment I stepped in the door to completing the purchase, explaining every option in detail, including the drive test, car pickup, and follow-ups after car delivery. Faris was caught in back to back calls and assisting multiple clients at the same time, but he managed to dedicate time to my questions and requests well. Overall great experience and definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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This dealership is top notch.

This dealership is top notch. We had a problem with another dealership in Maryland and drove about an hour to Salem. He had our car sitting out front and ready for us. These was the easiest transaction ever on a car. The entire team treated my wife and I with respect and did not try to play any games. Chase in Finance was a big help as well. Thanks for making our experience very pleasant.

This dealership is top notch.

This dealership is top notch. We had a problem with another dealership in Maryland and drove about an hour to Salem. He had our car sitting out front and ready for us. These was the easiest transaction ever on a car. The entire team treated my wife and I with respect and did not try to play any games. Chase in Finance was a big help as well. Thanks for making our experience very pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Jason Harvey was our salesperson and really went out of

Jason Harvey was our salesperson and really went out of his way to help us get a red Toyota RAV4 XLE and answered all questions and set it up to be ready to go that day. Truly someone pleasurable to deal with take care of you. I hope all the car sales folks I gotta deal with are half as good as him. Bravo!!!

Jason Harvey was our salesperson and really went out of

Jason Harvey was our salesperson and really went out of his way to help us get a red Toyota RAV4 XLE and answered all questions and set it up to be ready to go that day. Truly someone pleasurable to deal with take care of you. I hope all the car sales folks I gotta deal with are half as good as him. Bravo!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Khalil and Murtaza were fantastic, I had such a great

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!

Khalil and Murtaza were fantastic, I had such a great

Khalil and Murtaza were fantastic, I had such a great experience at this dealership. When I am looking for my next vehicle, I will for sure stop by here first to see what they have!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Valentin Garcia, was gracious, excellent, professional,

Valentin Garcia, was gracious, excellent, professional, and conscientious. We were so pleased with his work, we bought two Corolla Cross Hybrids. Thank you and may God continue to bless you. Robert

Valentin Garcia, was gracious, excellent, professional,

Valentin Garcia, was gracious, excellent, professional, and conscientious. We were so pleased with his work, we bought two Corolla Cross Hybrids. Thank you and may God continue to bless you. Robert

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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