Reviews
Keeping my Subaru Ascent in top shape is easy at Rue Subaru! The team is fantastic. They make it easy to schedule an appointment, run on time and everyone on the team is lovey.
Keeping my Subaru Ascent in top shape is easy at Rue Subaru! The team is fantastic. They make it easy to schedule an appointment, run on time and everyone on the team is lovey.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that scheduling your Ascent’s service was effortless, appointments ran on time, and our team made you feel welcome. We’ll be sure to pass along your kind words. Thank you for trusting us with your Subaru.
I have been leasing Subarus since the mid-1980's. Why? Because nothing ever goes wrong with them. I've only had one car that had a problem that couldn't be solved - a leaking roof, somewhere in the early 90's. And that was the only time. My experience with Rye Subaru has been only excellent. I've bought my last two cars (both CrossTreks, and the current one, a CrossTrek Hybrid) from Lauren Hirshowitz. She is a terrific person to work with - comprehensive, knowledgeable, and entirely reasonable. If I had the choice, I would work with no one else but her at Rye Subaru. Add in that the service department has been perfect - for many years. Courteous, on time, always competent. I've bought Subarus from two other dealers, both of whom were good, but not in the league of this one.
I have been leasing Subarus since the mid-1980's. Why? Because nothing ever goes wrong with them. I've only had one car that had a problem that couldn't be solved - a leaking roof, somewhere in the early 90's. And that was the only time. My experience with Rye Subaru has been only excellent. I've bought my last two cars (both CrossTreks, and the current one, a CrossTrek Hybrid) from Lauren Hirshowitz. She is a terrific person to work with - comprehensive, knowledgeable, and entirely reasonable. If I had the choice, I would work with no one else but her at Rye Subaru. Add in that the service department has been perfect - for many years. Courteous, on time, always competent. I've bought Subarus from two other dealers, both of whom were good, but not in the league of this one.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your decades-long loyalty to Subaru and for choosing us again for your Crosstrek Hybrid. Lauren will be delighted to hear your kind words about her support, and we’re glad our service department continues to provide timely, courteous assistance. We look forward to supporting you on many more miles of adventure.
Ry Subaru was great to work with. They really went the extra mile to make us happy
Ry Subaru was great to work with. They really went the extra mile to make us happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled you enjoyed purchasing your new Ascent and that our team went above and beyond to make you happy. Thank you for choosing Subaru and for sharing your experience with us.
Had a very good experience with all of the Rye Subaru staff who I met with. All were very knowledgeable, helpful and professional. The primary staff member I spoke with, Lauren Hirshowitz, was particularly helpful in answering all my questions thoroughly, did not pressure me, and knew the model I purchased inside-out. Would highly recommend this particular Subaru location.
Had a very good experience with all of the Rye Subaru staff who I met with. All were very knowledgeable, helpful and professional. The primary staff member I spoke with, Lauren Hirshowitz, was particularly helpful in answering all my questions thoroughly, did not pressure me, and knew the model I purchased inside-out. Would highly recommend this particular Subaru location.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear our staff made your Forester purchase smooth and pressure-free. Lauren will be thrilled to know her expertise and detailed answers stood out. Thank you for recommending our Subaru location and we hope you enjoy every drive in your new Forester.
Everything was better than I expected and they met or beat my goal. Laren was very nice to deal with. Very happy with dealer.
Everything was better than I expected and they met or beat my goal. Laren was very nice to deal with. Very happy with dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a rewarding experience to hear we surpassed your expectations and reached your goal on your new Subaru Forester. We’re glad Lauren was so pleasant to work with throughout the process. Thanks for sharing your feedback and congratulations on your Forester.
I have purchased 3 suburaus fron this dealership and each of these purchases have been stress free and wonderful
I have purchased 3 suburaus fron this dealership and each of these purchases have been stress free and wonderful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us for three Subaru purchases. We’re delighted each visit was smooth and enjoyable. Your loyalty means a great deal to our team.
My wife has bought 4 cars from here and highly recommended it. When I went in the dealership, there were probably four sales people sitting at their desks, all of whom ignored me. Lauren, who had sold my wife two cars, immediately came out to greet me and inquire as to what I needed. She comes across, not as a sales person, but as someone who is truly trying to help. Upon my subsequent visits, she was again the only one who actually came out to greet me. I would recommend people go directly to her, and that the dealership implement some training for its other sales people.
My wife has bought 4 cars from here and highly recommended it. When I went in the dealership, there were probably four sales people sitting at their desks, all of whom ignored me. Lauren, who had sold my wife two cars, immediately came out to greet me and inquire as to what I needed. She comes across, not as a sales person, but as someone who is truly trying to help. Upon my subsequent visits, she was again the only one who actually came out to greet me. I would recommend people go directly to her, and that the dealership implement some training for its other sales people.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
I was incredibly impressed by the level of service my wife received from Lauren, and I fully intended to deal with her anyway. When I initially entered the dealership to see if she was in, there were 2-3 salespeople sitting at the desks along the left hand wall, and they completely ignored me when I came in. They did look up and went about their business. Lauren came right out, greeted me, and helped me to find what I was looking for.
Excellent service as always. The team is always able to come through on time, and the work is all done at a fair price.
Excellent service as always. The team is always able to come through on time, and the work is all done at a fair price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in our Subaru service. Jennifer and Tamar are glad the team delivered on time and at a fair price, and they look forward to keeping your Outback running smoothly.
David is incredible!! Best experience with any dealership I ever had period. First time customer and Rye Subaru will be my dealership of choice moving forward.
David is incredible!! Best experience with any dealership I ever had period. First time customer and Rye Subaru will be my dealership of choice moving forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to know David provided such an outstanding experience on your first visit. Thank you for choosing us for your new Subaru and we look forward to serving you again.
Lauren Hirshowitz provided exceptional service, ensuring a swift and efficient process within less than an hour. She meticulously requests all necessary documentation in advance and diligently negotiates favorable deals on your behalf. She checks in afterward to ensure that you are satisfied. Additionally, she answers all the questions I had prior to the purchase. This is our third purchase with Lauren, and she has built a strong relationship with us.
Lauren Hirshowitz provided exceptional service, ensuring a swift and efficient process within less than an hour. She meticulously requests all necessary documentation in advance and diligently negotiates favorable deals on your behalf. She checks in afterward to ensure that you are satisfied. Additionally, she answers all the questions I had prior to the purchase. This is our third purchase with Lauren, and she has built a strong relationship with us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a pleasure to hear about your experience with Lauren. She’s glad she could gather documents ahead of time, negotiate favorable terms on your new Subaru Outback, and wrap up everything in under an hour. We’re honored that she’s built such a strong relationship with you over three purchases and appreciate your continued loyalty.