Norwalk Toyota

I Love my new car thank you so much Yesenia . The general manager Sam is the best :)

I took my car in months ago for a recall and the dashboard was removed. You guys left the hose for the AC unplugged and it leaked water into the carpet. I went in to get it fixed and you guys couldn't clean the mess you made. I had to pay 240$ out of pocket to get it detailed because it smelled from the water.

Friendly service. Kept me up to date on my car and very helpful. Thank you.

Very helpful, very professional! Excellent people skills. Extremely polite and attentive. Great experience overall. Would definitely recommend.

Exceptional service. Super friendly, very attentive, and professional. Very understanding and determined to help in any way possible.

Good, except for the credit card fee of3% of total bill, I'll probably go to my old repair shop for further maintance service

Trabsaction was smooth Transaction was smooth. We were able to bring the car home the same day

Was met upon arrival by Gabriel, who was very welcoming and made sure I immediately met with the right salesperson. No nonsense purchasing experience. Great staff to work with, they treated me with respect, were friendly and knew their jobs well. Well maintained dealership. Location has easy entry and exit.

3.5 hours just for a oil change. I will not be coming back to this location

The sales process was good however when informed the vehicle had been damaged but repaired, I was assured it was not in an accident. Once I purchased the vehicle I found out through Toyotas own maintenance history the vehicle was in a collision. I was blatantly deceived in to this purchase. When I asked the service department to remedy many of the issues that would definitely not make this vehicle elegible for a Toyota certified gold vehicle they too the car did replace the tail light but the uneven body panels were “taped” in to place. I could not get any information on What was done because the service writer refused to tell me or to put it in writing. I felt very uncomfortable and uneasy with the entire experience. I have purchased nothing but Toyotas all my like I own 6 of them and have owned over 2 dozen. Delt with many Toyota dealerships in Southern California and this is by far the worst.