Reviews
No pressure at all by any seller!
No pressure at all by any seller! Best thing you can go out looking and when u see any vehicles that you like you go and question it,prices already set ,besides many others good things about
No pressure at all by any seller!
No pressure at all by any seller! Best thing you can go out looking and when u see any vehicles that you like you go and question it,prices already set ,besides many others good things about
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cole was awesome!
Cole was awesome! He made purchasing both vehicles so easy, and it was done without the stereotypical pressure that comes with buying a used car.
Cole was awesome!
Cole was awesome! He made purchasing both vehicles so easy, and it was done without the stereotypical pressure that comes with buying a used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Appreciated the Carmax team’s knowledge, efficiency and
Appreciated the Carmax team’s knowledge, efficiency and wide scope in finding car we wanted!
Appreciated the Carmax team’s knowledge, efficiency and
Appreciated the Carmax team’s knowledge, efficiency and wide scope in finding car we wanted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service, George was very helpful and took
Great customer service, George was very helpful and took his time to explain the process. Highly recommend.
Great customer service, George was very helpful and took
Great customer service, George was very helpful and took his time to explain the process. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This experience reminded me why we prefer CarMax over
This experience reminded me why we prefer CarMax over regular dealerships. There was NO hassle and our salesman, Eric Johnson, was very personable and patient. They had a large variety of cars but we had one shipped from another location. It arrived by the next weekend so we went back and were able to purchase the car. We spent much less time there than normal dealerships as well. This was our 2nd CarMax purchase and it definitely won’t be our last.
This experience reminded me why we prefer CarMax over
This experience reminded me why we prefer CarMax over regular dealerships. There was NO hassle and our salesman, Eric Johnson, was very personable and patient. They had a large variety of cars but we had one shipped from another location. It arrived by the next weekend so we went back and were able to purchase the car. We spent much less time there than normal dealerships as well. This was our 2nd CarMax purchase and it definitely won’t be our last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second time we used Carmax to buy a specific
This is the second time we used Carmax to buy a specific used car. We foiled the same procedure for both. We located the car we wanted and had it shipped to the Oxnard store. We looked it over, road tested and we decided to buy it. From this point we talked to a very knowledgeable sales person. She started the paperwork and by that afternoon we drove away in our new car. Recieved the registration and pink slip in about a month.
This is the second time we used Carmax to buy a specific
This is the second time we used Carmax to buy a specific used car. We foiled the same procedure for both. We located the car we wanted and had it shipped to the Oxnard store. We looked it over, road tested and we decided to buy it. From this point we talked to a very knowledgeable sales person. She started the paperwork and by that afternoon we drove away in our new car. Recieved the registration and pink slip in about a month.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The vehicle purchase was as easy and straight forward as
The vehicle purchase was as easy and straight forward as it can be. My only issue is that I was sold a vehicle that wasn't 100% as described. I noticed a coolant leak about the 3rd day I had it. I called the service department and no answer, so I left a message to let them know I noticed my coolant was low and that there was possible a leak. I did not receive a call back at all. I also called their office number on Google and the rep I spoke with left them a message for them to contact me as well, still no call. I had to call their store again but this time I transferred myself to the sales team and not service. The rep I spoke with was able to get me through to service and to which I was able to finally schedule a service at almost 9 days of already having the vehicle. I work 2 jobs so I had to wait until I had an entire off day to bring my vehicle in to be serviced. Very inconvenient for me to have the car not even a month and already have to bring the vehicle in for service. Infiniti Q50
The vehicle purchase was as easy and straight forward as
The vehicle purchase was as easy and straight forward as it can be. My only issue is that I was sold a vehicle that wasn't 100% as described. I noticed a coolant leak about the 3rd day I had it. I called the service department and no answer, so I left a message to let them know I noticed my coolant was low and that there was possible a leak. I did not receive a call back at all. I also called their office number on Google and the rep I spoke with left them a message for them to contact me as well, still no call. I had to call their store again but this time I transferred myself to the sales team and not service. The rep I spoke with was able to get me through to service and to which I was able to finally schedule a service at almost 9 days of already having the vehicle. I work 2 jobs so I had to wait until I had an entire off day to bring my vehicle in to be serviced. Very inconvenient for me to have the car not even a month and already have to bring the vehicle in for service. Infiniti Q50
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
On my second dying vehicle to replace the first dying
On my second dying vehicle to replace the first dying vehicle they sold me. Lost work, a lot of income and sanity. Customer relations is a joke and not at all corporate they're useless and relate back to the location that already screwed up on EVERYTHING. Sell your beater here and buy somewhere else.
On my second dying vehicle to replace the first dying
On my second dying vehicle to replace the first dying vehicle they sold me. Lost work, a lot of income and sanity. Customer relations is a joke and not at all corporate they're useless and relate back to the location that already screwed up on EVERYTHING. Sell your beater here and buy somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Carmax is great it’s the 2nd car I’ve bought from them.
Carmax is great it’s the 2nd car I’ve bought from them. It helped doing a trade in. Hulen location everyone was great all the way through process.
Carmax is great it’s the 2nd car I’ve bought from them.
Carmax is great it’s the 2nd car I’ve bought from them. It helped doing a trade in. Hulen location everyone was great all the way through process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carvana offered 12k for my Audi so Im not sure what I’ll
Carvana offered 12k for my Audi so Im not sure what I’ll do next. Want a blue Q5 2019-
Carvana offered 12k for my Audi so Im not sure what I’ll
Carvana offered 12k for my Audi so Im not sure what I’ll do next. Want a blue Q5 2019-
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car