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Koons Tysons Chrysler Dodge Jeep RAM

(1,044 reviews)
Visit Koons Tysons Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–6:00pm Closed

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New (571) 297-1016 (571) 297-1016
Used (703) 687-9844 (703) 687-9844
Service (571) 297-9202 (571) 297-9202

Inventory

See all 559 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2010.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (571) 297-9202

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,044 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Tysons Chrysler Dodge Jeep RAM from DealerRater.

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I was always satisfied with the purchase of my vehicle and the mechanics and employees in vehicle services are the best. Only was disappointed in when I sold my vehicle back that was in perfect condition fully loaded I got a low ball offer.

I was always satisfied with the purchase of my vehicle and the mechanics and employees in vehicle services are the best. Only was disappointed in when I sold my vehicle back that was in perfect condition fully loaded I got a low ball offer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Excellent customer service, no pressure sales, and helped navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome!

Excellent customer service, no pressure sales, and helped navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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I drove 11 hours each way from Alabama to purchase a truck and trade mine in. I was very impressed with my salesperson, Jonni, and the rest of the staff I encountered. I had a slight issue after the sale with my taxes and tags, which is being resolved. I would do it all over again.

I drove 11 hours each way from Alabama to purchase a truck and trade mine in. I was very impressed with my salesperson, Jonni, and the rest of the staff I encountered. I had a slight issue after the sale with my taxes and tags, which is being resolved. I would do it all over again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Professional, Kind, not at all patronizing when I asked loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding customer service and support by all those involved with the sale.

Professional, Kind, not at all patronizing when I asked loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding customer service and support by all those involved with the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Alex, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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Great to work with. Lots of inventory on hand. I’d recommend Alex to anyone.

Great to work with. Lots of inventory on hand. I’d recommend Alex to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello jakcpa94, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Great sales team, thanks for all the support. Lyndon your sales representative is a classy gentleman. I'll see you in 2 years when I'm ready for a new car.

Great sales team, thanks for all the support. Lyndon your sales representative is a classy gentleman. I'll see you in 2 years when I'm ready for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raul Navas, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Thanks Lyndon, Basil, Keith, and Danny for all your help buying a new vehicle. This was a smooth transaction.

Thanks Lyndon, Basil, Keith, and Danny for all your help buying a new vehicle. This was a smooth transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

:-) Wow! Thank you for rating us so many stars!

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I bought a new 2026 Chrysler pinnacle and trade in my 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership.

I bought a new 2026 Chrysler pinnacle and trade in my 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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I was dealing mainly with Brian. Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I would definitely recommend them.

I was dealing mainly with Brian. Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I would definitely recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Robbie Lewis, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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Leo and the team at Koon’s were professional and transparent and I was in and out within 2 hours to purchase my beautiful new Jeep Sahara. Thank you!

Leo and the team at Koon’s were professional and transparent and I was in and out within 2 hours to purchase my beautiful new Jeep Sahara. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, MelanieTC! We're thrilled to hear that Leo and the team provided you with excellent service during your purchase. We appreciate your trust in us and look forward to supporting you again in the future!

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