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Ide Volkswagen

(1,179 reviews)
Visit Ide Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (585) 617-0587 (585) 617-0587
Used (585) 617-0611 (585) 617-0611
Service (585) 617-0603 (585) 617-0603

Reviews

(1,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Volkswagen from DealerRater.

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David is knowledgeable, friendly and a great salesman. I...

David is knowledgeable, friendly and a great salesman. I look forward to buying my next car from him in a few years. Dick Ide dealership is clean and the service department is the best I have ever been to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

David made my auto buying experience the best ever. He...

David made my auto buying experience the best ever. He makes you feel like family. He is not a pushy salesman. He is very knowledgeable. Bo in finance also was helpful and great to work with. Just an overall great experience. I will be back to them for my next auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Spencer was nothing less than a great and honest the...

Spencer was nothing less than a great and honest the whole time. He made sure to go over everything with Turbo and I and made sure we knew everything we needed to know. He also gave Turbo some treats! Thanks Spencer !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Spencer was helpful and knowledgeable about the car. He...

Spencer was helpful and knowledgeable about the car. He made the process easy and pleasant. It was an all around good experience. Thanks Spencer and the crew at Ide VW!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with David was a great experience. Out of 5 cars...

Working with David was a great experience. Out of 5 cars I have had, this experience has been the easiest and most please one yet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was actually a fun experience working with David! Was...

It was actually a fun experience working with David! Was a very smooth transition! Thanks Dave 🚘!we love the car thanks for every thing Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with David was the easiest car buying experience...

Working with David was the easiest car buying experience I’ve had yet. I told him what I wanted and he was able to work with me without the back and forth pressure of a sales person. He was quick to respond with any questions I had and very knowledgeable. Would definitely recommend him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. Ruzhansky made the car buying experience very easy....

Mr. Ruzhansky made the car buying experience very easy. He answered every question I had . Very professional. No pressure. I would recommend his services to anyone considering a Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Such a great experience- Spencer went above and beyond....

Such a great experience- Spencer went above and beyond. Experience with Bo in finance was very positive. So happy with new car and will recommend to anyone looking for car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David is very skilled in his craft. He listened to what I...

David is very skilled in his craft. He listened to what I wanted and kept my choices within my budget. He responded very quickly to my calls and his service very prompt. No pressure sales here which I appreciated. I would definitely recommend IDE VW and David to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.