Reviews
Lydia
Fast friendly service. I waited for my car and was pleased with the service. My car was clean and ready to go in the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lydia, we're happy to see you enjoyed your service experience. Looking forward to seeing you here at your next visit. Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Review
Great customer service. Personable felt like family. Great services and explanations given. Nice facility with great accommodations, coffee, treats. Even the receptionist was pleasant and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad you received the quality service you deserve. Thanks for stopping by and we'll see you again soon! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Great service. Very pleasant waiting area
Great service. Made appointment and vehicle work completed ahead of time. Waiting-area is very nice with water and snacks. Service Rep want over the condition of the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave, glad you enjoyed our service and facility. Thanks for taking the time to share this and we look forward to working with you again soon! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Nothing but the best service and attention!
From day one since I purchased my Toyota Sequoia new in October 2009, I had nothing but great experiences in service, maintenance and accessories. My two main points of contact are Vanessa Villalobos (Service Advisor) and Gary Childress (Accessories Manager). They are flawless in their execution and customer service no matter what the situation is. They are honest and trustworthy. It’s employees like Vanessa and Gary why I will continue to seek their service and plan to eventually buy my next Toyota from Earnhardt as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your loyalty to us here. We love having you as a valued customer and look forward to working together for years to come. Appreciate this positive review! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Best car buying experience ever
Mike, Just a quick follow-up. Thank you for your assistance yesterday with the RAV-4 and for making the experience pleasant, straightforward and free of pressure. My wife is very happy. I’m especially impressed that you gave me your best OTD price immediately, without any reservations and that you stuck to it. It was a pleasure working with you and the entire staff at Earnhardt. We will be coming back. Thanks again, Greg
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Greg! Glad you had a great experience with Mike and he helped get your wife into a new RAV4. Welcome to the family! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
My Dream Came True!
We came in looking for an exact vehicle that we’d seen previously in an advertisement and we were pleasantly surprised when the people at this dealership went above and beyond to make it available!! My husband and I had a great experience at the Earnhardt Toyota Superstition Springs. Bobby Cornelius made it fun and informative to purchase our new 2019 Toyota Camry with two-tone paint and beautiful red interior accents and red leather seats. He explained each step along the way too. Down to the final steps of making all of the cool features work effectively. My dream car has been made possible, thanks to you Bobby Cornelius!!! I’ll send my friends in looking for YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nancy, congrats on your new Camry and welcome to the family. We're so happy to see that Bobby took great care of you and we look forward to working with you and your friends in the future! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Ms Wunderlich
I Brought my RAV in for service and to set up my phone access. Scott (don't remember his last name) was very helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vonnie, we're glad you had a quality service experience and hope your RAV4 is running just like new! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Martin Griner
I genuinely know customer service that is organic as I have been in it my whole career. The staff is genuine, professional and doesn’t use high pressure tactics. Example: gladly repaired a tire for me instead of the famous “got to buy a new one due to liabilities of a repair “! Great all around dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Martin, providing quality service is our top priority and we're so happy to see our team provided just that. Thanks for sharing your experience with us and we hope to work with you again soon. Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Misses
Excellent experience! Deter, my salesman was excellent and very respectful. He answered every question I had without hesitation. I would highly recommend him to anyone wanting to purchase qn auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Helen, we're extremely pleased to see that Deter went above and beyond to take great care of you. Thanks for this 5-star review and please don't hesitate to let us or Deter know should you ever need anything. Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com
Eugene Bohman
Had a flat tire shortly after dealer installed new set of tires. Service Mgr came to my location and changed tire. Than replaced tire w/road hazard coverage. Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eugene, Happy to see our team went above and beyond to take care of your tire. Thanks for sharing this with us and we hope to see you here again soon! Regards, Jordan Christensen Customer Relations Manager Jordanc@earnhardt.com