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Transitowne Kia

(699 reviews)
Visit Transitowne Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 712-5061 (716) 712-5061
Used (716) 616-3118 (716) 616-3118
Service (716) 712-5004 (716) 712-5004

Inventory

See all 212 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2012.
The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage. Let us earn your business.
Trust Transitowne

Service center

Phone number (716) 712-5004

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Frank was so polite and helpful.

Frank was so polite and helpful. Constantly kept me updated on the timeframe of my repairs. He was kind enough to offer his assistance with carrying items for me as I had 2 small children with me as well.

Frank was so polite and helpful.

Frank was so polite and helpful. Constantly kept me updated on the timeframe of my repairs. He was kind enough to offer his assistance with carrying items for me as I had 2 small children with me as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

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Great experience.

Great experience. Friendly, efficient, courteous. Ann and Kyle make you feel like family. Transitowne hasbeen great and am on my 6th vehicle from them

Great experience.

Great experience. Friendly, efficient, courteous. Ann and Kyle make you feel like family. Transitowne hasbeen great and am on my 6th vehicle from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stacy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Everyone was amazing.

Everyone was amazing. Mark, at the desk who entered my information, was very friendly. Thank you for outstanding service. I will definitely be back for service in the future.

Everyone was amazing.

Everyone was amazing. Mark, at the desk who entered my information, was very friendly. Thank you for outstanding service. I will definitely be back for service in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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From the time you enter the shop you feel welcome there.

From the time you enter the shop you feel welcome there. The service manager, Frank, is always very friendly and knowledgeable. I have always trusted the quality of work tha they do on my car.

From the time you enter the shop you feel welcome there.

From the time you enter the shop you feel welcome there. The service manager, Frank, is always very friendly and knowledgeable. I have always trusted the quality of work tha they do on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Paul, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I was unable to keep my appointment and was told to come

I was unable to keep my appointment and was told to come in when I could get there. Very accommodating. Prompt service. Short wait time.

I was unable to keep my appointment and was told to come

I was unable to keep my appointment and was told to come in when I could get there. Very accommodating. Prompt service. Short wait time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kelly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Customer service in the service department was excellent

Customer service in the service department was excellent very helpful and informative the best I've ever experienced from a car dealer till I have purchased 2 vehicles

Customer service in the service department was excellent

Customer service in the service department was excellent very helpful and informative the best I've ever experienced from a car dealer till I have purchased 2 vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Craig, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The service department does not disappoint.

The service department does not disappoint. They were so helpful and kept me in the loop the entire time of what was going on with my vehicle.

The service department does not disappoint.

The service department does not disappoint. They were so helpful and kept me in the loop the entire time of what was going on with my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Erica, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Until the next time we meet, take care!

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Frank and Maria helped get my car inspected very quickly

Frank and Maria helped get my car inspected very quickly and they were both a great help. I had an excellent experience here at transitowne.

Frank and Maria helped get my car inspected very quickly

Frank and Maria helped get my car inspected very quickly and they were both a great help. I had an excellent experience here at transitowne.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Nick, thank you; we appreciate your feedback! Until the next time we meet, take care!

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The people at Transitowne Kia were very friendly and

The people at Transitowne Kia were very friendly and professional. The paperwork process was quick. I got the car I wanted for the price I was hoping for.

The people at Transitowne Kia were very friendly and

The people at Transitowne Kia were very friendly and professional. The paperwork process was quick. I got the car I wanted for the price I was hoping for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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What a wonderful staff I couldn?

What a wonderful staff I couldn?t be more happy from the moment. I walked in the door until the moment I drove away with a brand new vehicle. Everyone was kind, patient, friendly, and even a little funny. I?m very pleased and I would let everybody know that go there buy with confidence

What a wonderful staff I couldn?

What a wonderful staff I couldn?t be more happy from the moment. I walked in the door until the moment I drove away with a brand new vehicle. Everyone was kind, patient, friendly, and even a little funny. I?m very pleased and I would let everybody know that go there buy with confidence

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Geraldine, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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