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Criswell Chevrolet GMC

(2,427 reviews)
Visit Criswell Chevrolet GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:30pm
Tuesday 9:00am–8:00pm 7:00am–7:30pm
Wednesday 9:00am–8:00pm 7:00am–7:30pm
Thursday 9:00am–8:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 17 awards
2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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New (240) 658-8082 (240) 658-8082
Used (240) 658-8081 (240) 658-8081
Service (240) 658-8077 (240) 658-8077

Inventory

See all 378 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2000.
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
We listen and you matter because We're Driven by YOU!

Service center

Phone number (240) 658-8077

Service hours

Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Anthony Vattuone headshot
Anthony Vattuone
New Vehicle Sales avattuone@criswellauto.com
(150 reviews)
Jason Witte headshot
Jason Witte
General Sales Manager jwitte@criswellauto.com
(91 reviews)
Brian Norwood headshot
Brian Norwood
New Vehicle Sales bnorwood@criswellauto.com
(70 reviews)
Skyler Farr headshot
Skyler Farr
New Vehicle Sales sfarr@criswellauto.com
(44 reviews)
Tamiko Inman headshot
Tamiko Inman
New Vehicle Sales tinman@criswellauto.com
(13 reviews)
Ignacio Rada headshot
Ignacio Rada
Pre-Owned Sales irada@criswellauto.com
(5 reviews)
Dina Bartolomeo headshot
Dina Bartolomeo
Service Advisor dbartolomeo@criswellauto.com
(104 reviews)
Mike McCormick headshot
Mike McCormick
Service Manager mmccormick@criswellauto.com
(16 reviews)
Richard Beckett headshot
Richard Beckett
Pre-Owned Sales rbeckett@criswellauto.com
(61 reviews)
Greg Hoffman headshot
Greg Hoffman
Finance Manager greghoffman@criswellauto.com
(55 reviews)
Joey Ryall headshot
Joey Ryall
New Vehicle Sales jryall@criswellauto.com
(41 reviews)
Scott LeStrange headshot
Scott LeStrange
New Vehicle Sales slestrange@criswellauto.com
(38 reviews)
Kevin Szot headshot
Kevin Szot
Executive Manager kszot@criswellauto.com
(32 reviews)
Mike Cohen headshot
Mike Cohen
Finance Director mcohen@criswellauto.com
(27 reviews)
Kerry Hughes headshot
Kerry Hughes
Pre-Owned Sales khughes@criswellauto.com
(16 reviews)
Ron Karolick headshot
Ron Karolick
Service Director rkarolick@criswellauto.com
(16 reviews)
Ralph Hildebrand headshot
Ralph Hildebrand
Pre-Owned Sales rhildebrand@criswellauto.com
(14 reviews)
Dan Hornick headshot
Dan Hornick
Commercial Sales dhornick@criswellauto.com
(12 reviews)
Barry Lucey headshot
Barry Lucey
Commercial Sales blucey@criswellauto.com
(9 reviews)
Aundre Davidson headshot
Aundre Davidson
New Vehicle Sales adavidson@criswellauto.com
(8 reviews)
Nick Campuzano headshot
Nick Campuzano
New Vehicle Sales ncampuzano@criswellauto.com
(7 reviews)
Gill Keller headshot
Gill Keller
Commercial Sales gkeller@criswellauto.com
(7 reviews)
Tyler Witt headshot
Tyler Witt
Service Manager twitt@criswellauto.com
(6 reviews)
Gary Heflin Jr headshot
Gary Heflin Jr
Internet Sales Manager gheflin@criswellauto.com
(5 reviews)
Knox Masiyakurima headshot
Knox Masiyakurima
Pre-Owned Sales kmasiyakurima@criswellauto.com
(5 reviews)
Ben Ramirez headshot
Ben Ramirez
Pre-Owned Sales bramirez@criswellauto.com
(4 reviews)
Clayton Weber headshot
Clayton Weber
Commercial Sales Manager cweber@criswellauto.com
(4 reviews)
Tony Bartolomeo headshot
Tony Bartolomeo
Commercial Sales Manager tbartolomeo@criswellauto.com
(3 reviews)
Yovanka Kelbaugh headshot
Yovanka Kelbaugh
New Vehicle Sales ykelbaugh@criswellauto.com
(3 reviews)
Tom Rawson headshot
Tom Rawson
Commercial Sales trawson@criswellauto.com
(3 reviews)
Shane Dugan headshot
Shane Dugan
New Vehicle Sales sdugan@criswellauto.com
(1 review)
Kevin Ferguson headshot
Kevin Ferguson
Pre-Owned Sales kferguson@criswellauto.com
(1 review)
Foster Gambrell headshot
Foster Gambrell
Commercial Sales fgambrell@criswellauto.com
(1 review)
Jordan Keen headshot
Jordan Keen
Commercial Sales jkeen@criswellauto.com
(1 review)
Ricardo Rodriguez headshot
Ricardo Rodriguez
Pre-Owned Sales Manager rrodriguez@criswellauto.com
(1 review)
Ross Grandi headshot
Ross Grandi
Pre-Owned Sales
Chris Perez headshot
Chris Perez
Pre-Owned Sales chrisperez@criswellauto.com
Tom Sauvage headshot
Tom Sauvage
Commercial Sales tsauvage@criswellauto.com
Helen Wube headshot
Helen Wube
Pre-Owned Sales hwube@criswellauto.com

Reviews

(2,427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Chevrolet GMC from DealerRater.

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Skylar was awesome!

Skylar was awesome! Nice and smooth transaction with great customer service. Awesome experience working. So glad I went with it!

Skylar was awesome!

Skylar was awesome! Nice and smooth transaction with great customer service. Awesome experience working. So glad I went with it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Skylar! We truly appreciate your business and we hope to see you again at Criswell Chevrolet GMC, Lillie!

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Skyler went above and beyond helping me get into a truck!

Skyler went above and beyond helping me get into a truck! Over about a month, he drove a Silverado down from Thurmont, met me at Thurmont to see a couple I was interested in. He was knowledgeable and courteous at all times! I really appreciated his customer care with me and my father! And, he wears a suit to work!! Who does that!?👍😎

Skyler went above and beyond helping me get into a truck!

Skyler went above and beyond helping me get into a truck! Over about a month, he drove a Silverado down from Thurmont, met me at Thurmont to see a couple I was interested in. He was knowledgeable and courteous at all times! I really appreciated his customer care with me and my father! And, he wears a suit to work!! Who does that!?👍😎

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's awesome to hear Skyler's professionalism and dedication stood out during your truck-buying journey. Thank you for choosing Criswell Chevrolet GMC and for sharing your feedback! We'll pass along your appreciation to Skyler. Enjoy your Silverado!

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Ignacio, he is great in service and happy person I would

Ignacio, he is great in service and happy person I would recommend to him if you are looking to buy car.

Ignacio, he is great in service and happy person I would

Ignacio, he is great in service and happy person I would recommend to him if you are looking to buy car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Ignacio and the Criswell Chevrolet GMC team! We look forward to working with you again.

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Service appt for a water pump replacement at 68.

Service appt for a water pump replacement at 68.5k miles. Typical GM, right??. Nonetheless, I found the quotes reasonably comparable and reasonable for the D.C. region. Lyft service was spot-on and very helpful. Please keep this valuable service. Drew Petersen receives a gold medal for excellent overall service and Devin a gold medal for friendliness and helping me out of my pissy mood 🏅 You might consider another location for the service waiting room. I counted 8 indiscreet F-bombs by staff members in a span of 10 minutes, one of which referred to a customer ("f**ker"). Poor decorum. Not meant as a complaint, but more as a suggestion.

Service appt for a water pump replacement at 68.

Service appt for a water pump replacement at 68.5k miles. Typical GM, right??. Nonetheless, I found the quotes reasonably comparable and reasonable for the D.C. region. Lyft service was spot-on and very helpful. Please keep this valuable service. Drew Petersen receives a gold medal for excellent overall service and Devin a gold medal for friendliness and helping me out of my pissy mood 🏅 You might consider another location for the service waiting room. I counted 8 indiscreet F-bombs by staff members in a span of 10 minutes, one of which referred to a customer ("f**ker"). Poor decorum. Not meant as a complaint, but more as a suggestion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Yovanka was great to work with and really the reason I

Yovanka was great to work with and really the reason I bought my truck from Crisswell. She was attentive, followed up as a sales professional should and helped me through the entire process. I would recommend anyone purchasing a vehicle to contact Yovanka - she is a pleasure to work with.

Yovanka was great to work with and really the reason I

Yovanka was great to work with and really the reason I bought my truck from Crisswell. She was attentive, followed up as a sales professional should and helped me through the entire process. I would recommend anyone purchasing a vehicle to contact Yovanka - she is a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Rob! We are so happy to hear you enjoyed a five-star experience with Yovanka at Criswell Chevrolet GMC. Safe travels in your new truck!

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I want to recommend Ben for going above and beyond to

I want to recommend Ben for going above and beyond to help us get our new addition. This has been the first time in many years that the process of buying a car went smoothly and as fast as possible.

I want to recommend Ben for going above and beyond to

I want to recommend Ben for going above and beyond to help us get our new addition. This has been the first time in many years that the process of buying a car went smoothly and as fast as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are so glad Ben provided such a seamless, efficient, and professional experience here at Criswell Chevrolet GMC. We will be sure to pass along your kind words.

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Always excellent service.

Always excellent service. Dina and her team take great care of my vehicle! Since moving to SC, I still go to Criswell for service on my car.

Always excellent service.

Always excellent service. Dina and her team take great care of my vehicle! Since moving to SC, I still go to Criswell for service on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Laura, knowing you travel to see us and still feel our service is worth the trip means a lot to us! We will pass along your kind words to Dina. Thank you for choosing Criswell Chevrolet GMC!

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So easy to work with.

So easy to work with.Shipped my car there and shipped new one back.Listened to my wants and needs and delivered thru the whole process.Will be contacting her for my next new or we’re.

So easy to work with.

So easy to work with.Shipped my car there and shipped new one back.Listened to my wants and needs and delivered thru the whole process.Will be contacting her for my next new or we’re.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We’re thrilled that the Criswell Chevrolet GMC team made this experience so seamless.

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The dealership was amazing.

The dealership was amazing. Ignacio Rada was amazing to work with. Very personable guy, friendly, and very helpful.

The dealership was amazing.

The dealership was amazing. Ignacio Rada was amazing to work with. Very personable guy, friendly, and very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that Ignacio and our team made your experience so positive. We look forward to serving you again at Criswell Chevrolet GMC!

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Anthony was awesome to deal, very helpful with the

Anthony was awesome to deal, very helpful with the purchase...thank you very much..absolutely will deal with him in the future

Anthony was awesome to deal, very helpful with the

Anthony was awesome to deal, very helpful with the purchase...thank you very much..absolutely will deal with him in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Jeffrey, thank you for sharing your awesome 5-star review of Anthony at Criswell Chevrolet GMC! Enjoy your new ride!

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