Reviews
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They start at one number. And then then never try to make your number. They care about their bottom line. Not the customer. I was told by a salesman that if I left my wife and kids. That I could afford the payments. When I was in the place 2 months earlier and was offered a number that was closer to what I wanted. And then all of a sudden they wouldn't even try to come down from 599 to 461 a month. Casey holden when approached on an open Facebook post about him needing to sell cars to fill a monthly quota. Put my private info out there about my current car payments. To think Mr. 31 flavors isn't the. G.O.A.T. I think I'll use Landers in Huntsville.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you, as well as any miscommunication from our dealership that has led to your distrust of our dealership. I am discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, I would like to learn more details about your case and to be able to make things right. Please contact me at your convenience. Sincerely, Greg Turpen 256-766-7324 ext 205
Greg Turpen and Staff was Wonderful
I was looking for my daughter her first vehicle. Greg and his staff made my daughter feel very special as she was buying the Cherokee. I thank everybody at University Chrysler Dodge for their friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. We will make sure that Greg Turpen gets the recognition he deserved. He is very happy to see your review. And remember, anyone you send to Wayne as a referral, YOU WILL RECEIVE $300. Again, thank you for your business.
Proud owner
I have purchased three vehicles from this dealer and I am very satisfied with the sales department.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
James Cooper, sales person
We have bought several automobiles with University and cannot complain at all. We have bought 2 Jeeps and the service was great. Now we bought a Dodge Ram and so far everything is great. The Sales Staff, Finance Staff, Service Staff and even all the clerical staff are just great in our eyes. James Cooper that day in April when we told him what we were looking for, he jumped right in investigating . We just can't say and give any negative complaints about this dealership. Just continue and DO NOT CHANGE.. Roger & Barbara
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for the great review! James work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
Gabi Borden and staff were Great..
Great experience, Gabi and the rest of the staff went above and beyond to help us get our new car. Would recommend to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
I visited my son and bought a SUV
My sales man Jody was great. I explained what I wanted and my budget and with the help of his great staff he made it happen. He is new and right on it when he didn't know the answer to a question. I would definAtely recommend him and the dealership to others. Lisa from Oklahoma
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
James Cooper is my car Saleman!!!!
James Cooper took great care of us. Awesome customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
Chris Curbow was Great!
I had a very pleasant experience purchasing my new 2016 Jeep Wrangler Unlimited with salesman, Mr. Chris Curbow. He was wonderful and made sure that he gave me the best deal he they had to offer. His patience and understanding were beyond expectations of a any dealership I have ever dealt with before. The entire staff was friendly, welcoming, helpful, and caring through out the process of my purchase. The paperwork was very organized, explained, and simple process. I encourage anyone on the look for a vehicle to let Chris know your needs and what you are looking for; he can most definitely make things fall right in to place. I recommend University CDJR 100% and encourage you to ask for Mr. Chris Curbow.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
One Happy Mom.
It's defiantly by far the best dealership I've ever worked with, Trey Harrold did a amazing job by helping me get the vehicle I wanted for me and my son.. The staff is beyond friendly and they will do whatever it takes to make you happy. Thank you so much university CDJR and to Trey
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.
Derek Clay was Awesome...
Derek Clayton knew exactly what I wanted and hit the nail on the head first thing! He understood me as a person and a customer. I am telling all my friends about how great he is at what he does
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great review! We work very hard to have the best customer satisfaction, so we are happy to hear we were able to provide you with the best service. Again, thank you for your business.