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Midwest Kia

(198 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

Inventory

See all 10 vehicles from this dealership.

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Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midwest Kia from DealerRater.

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We appreciate the customer service provide by Caden on

We appreciate the customer service provide by Caden on our last visit. He provided an accurate assessment, expedient repair and value added to an unknown warranty repair. He was communicative and courteous!

We appreciate the customer service provide by Caden on

We appreciate the customer service provide by Caden on our last visit. He provided an accurate assessment, expedient repair and value added to an unknown warranty repair. He was communicative and courteous!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chuck Ewing is great service rep.

Chuck Ewing is great service rep. We've been working with Chuck for 8yrs now. Couldn't ask for a service rep like Chuck.

Chuck Ewing is great service rep.

Chuck Ewing is great service rep. We've been working with Chuck for 8yrs now. Couldn't ask for a service rep like Chuck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jovie and the finance team worked hard to get me a great

Jovie and the finance team worked hard to get me a great deal and into the car that I wanted. Will likely purchase another Kia from them in the future.

Jovie and the finance team worked hard to get me a great

Jovie and the finance team worked hard to get me a great deal and into the car that I wanted. Will likely purchase another Kia from them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The GOLD STANDARD for CSR dealerships, and that’s not an

The GOLD STANDARD for CSR dealerships, and that’s not an exaggeration. I walked in wanting to sell my Kia for cash and no less than 3 hours later I drove off in my brand new Kia!!! Francisco, Marcus, Anne, Brandon, that’s just to name a few, but EVERY employee here helped me more than what is asked/required in ANY customer service role. They helped me through a major life event and I will be forever grateful. Seriously if you’re looking for anything car wise, don’t make the mistake of going somewhere else. This place has it all!

The GOLD STANDARD for CSR dealerships, and that’s not an

The GOLD STANDARD for CSR dealerships, and that’s not an exaggeration. I walked in wanting to sell my Kia for cash and no less than 3 hours later I drove off in my brand new Kia!!! Francisco, Marcus, Anne, Brandon, that’s just to name a few, but EVERY employee here helped me more than what is asked/required in ANY customer service role. They helped me through a major life event and I will be forever grateful. Seriously if you’re looking for anything car wise, don’t make the mistake of going somewhere else. This place has it all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TJ at MidWest Kia was awesome!

TJ at MidWest Kia was awesome! TJ walked me through everything about the car. He keeps in contact with me and I so much appreciate this. Any questions I know who to call! He’s # 1 in my opinion.

TJ at MidWest Kia was awesome!

TJ at MidWest Kia was awesome! TJ walked me through everything about the car. He keeps in contact with me and I so much appreciate this. Any questions I know who to call! He’s # 1 in my opinion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience purchasing a certified Kia

I had a great experience purchasing a certified Kia Sorento. The moment I walked in I was greeted with a smile and a friendly how can I help you today. Marcus Wise was caring and patient and helped me find exactly what I was looking for. The finance manager was clear and helped me understand the contract answering all of my questions. I am so glad they helped me achieve my goals. They went above and beyond and exceed my expectations.

I had a great experience purchasing a certified Kia

I had a great experience purchasing a certified Kia Sorento. The moment I walked in I was greeted with a smile and a friendly how can I help you today. Marcus Wise was caring and patient and helped me find exactly what I was looking for. The finance manager was clear and helped me understand the contract answering all of my questions. I am so glad they helped me achieve my goals. They went above and beyond and exceed my expectations.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst dealership I have been to.

Worst dealership I have been to. My salesman Chance and I were checking out the Kia k5 which I had looked at a day before. I had already got my cars trade value from another dealership and they couldn’t match that. So I told them I would rather go with a dealership that can offer me more for my trade. Then, I was told that they were not gonna allow the other dealership that owns them to take it. Meaning that they were upset that I was gonna take the better deal for me and they tried to hijack me from getting a car which is not only petty but very unprofessional. I don’t recommend this dealership because they are unprofessional and only care about money and not about who you are and that’s not the kind of dealership I wanna deal with. Once again my salesman was named Chance who I don’t recommend at all

Worst dealership I have been to.

Worst dealership I have been to. My salesman Chance and I were checking out the Kia k5 which I had looked at a day before. I had already got my cars trade value from another dealership and they couldn’t match that. So I told them I would rather go with a dealership that can offer me more for my trade. Then, I was told that they were not gonna allow the other dealership that owns them to take it. Meaning that they were upset that I was gonna take the better deal for me and they tried to hijack me from getting a car which is not only petty but very unprofessional. I don’t recommend this dealership because they are unprofessional and only care about money and not about who you are and that’s not the kind of dealership I wanna deal with. Once again my salesman was named Chance who I don’t recommend at all

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Loved my experience at Midwest Kia!

Loved my experience at Midwest Kia! My salesman Cody was super helpful and made it super easy to find my perfect car! Definitely recommend this dealership and Cody!

Loved my experience at Midwest Kia!

Loved my experience at Midwest Kia! My salesman Cody was super helpful and made it super easy to find my perfect car! Definitely recommend this dealership and Cody!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Midwest Kia customer service is terrible.

Midwest Kia customer service is terrible. They do not return phone calls. Service guy ran into a gate with my brand new car; head of service (Conner) tried to tell me I was lying about said damage. Over-all TERRIBLE experience.

Midwest Kia customer service is terrible.

Midwest Kia customer service is terrible. They do not return phone calls. Service guy ran into a gate with my brand new car; head of service (Conner) tried to tell me I was lying about said damage. Over-all TERRIBLE experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly, real, honest people who work to meet your

Friendly, real, honest people who work to meet your needs, not just sell you a car.

Friendly, real, honest people who work to meet your

Friendly, real, honest people who work to meet your needs, not just sell you a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 198 reviews