Reviews
This issue is with the Online ordering system! Not service. I ordered an online part from them. took my money and nothing! the site gave a link to track which doesn't work to check on the order . So 10 days later I called & was told the item is on back order. I asked when were you going to tell me this?Then told they dont know! So the only way to track the order was to call the store. No good customer service! Then after I complained they cancelled the order. Basically wasted 2 weeks of my time.
This issue is with the Online ordering system! Not service. I ordered an online part from them. took my money and nothing! the site gave a link to track which doesn't work to check on the order . So 10 days later I called & was told the item is on back order. I asked when were you going to tell me this?Then told they dont know! So the only way to track the order was to call the store. No good customer service! Then after I complained they cancelled the order. Basically wasted 2 weeks of my time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This was the worst car buying experience of my 67 years of life. They lied. They cheated. They would not get my $40,000 car inspected for me. Do not buy a car from these people.
This was the worst car buying experience of my 67 years of life. They lied. They cheated. They would not get my $40,000 car inspected for me. Do not buy a car from these people.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hunter was very professional, knowledgeable, friendly and patient. We had a good experience at this dealership.
Hunter was very professional, knowledgeable, friendly and patient. We had a good experience at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Neeraja, thank you for sharing your experience about Hunter and our team with us! We hope to welcome you back to Subaru of Englewood down the road.
The service was excellent and the salesman Mr. Hunter Coombs was efficient, knowlegable, polite and did a superb job explaining everything to us.
The service was excellent and the salesman Mr. Hunter Coombs was efficient, knowlegable, polite and did a superb job explaining everything to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leo, thank you for sharing your review of Subaru of Englewood! We’re grateful to have your business and we’ll be sure to share your kind words with Hunter and the team. See you next time!
Everyone we've dealt with at Subaru of Englewood has been responsive and helpful throughout the selection and purchasing process. Rackeam's guidance in meeting our specific needs is especially appreciated.
Everyone we've dealt with at Subaru of Englewood has been responsive and helpful throughout the selection and purchasing process. Rackeam's guidance in meeting our specific needs is especially appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ben, we're happy to hear Rackeam and the rest of our team made your car-buying process easy and enjoyable. Thank you for choosing Subaru of Englewood and for sharing your experience! Safe travels!
I loved the service and friendly people Subaru of Englewood. Kent was magnificent during the entire process keeping me informed on the status and findings on car.
I loved the service and friendly people Subaru of Englewood. Kent was magnificent during the entire process keeping me informed on the status and findings on car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Subaru of Englewood! We're delighted to hear that Kent and our team made your service experience with us a memorable one. We look forward to seeing you next time!
Kent was a professional employee and provided great service to me. My experience with Subaru Road Side Assistance was not good
Kent was a professional employee and provided great service to me. My experience with Subaru Road Side Assistance was not good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am in love with my new Subaru Crosstrek. I love this excellent Sun Blaze Pearl color. I went in for the red color, but after seeing this! I loved it. Juan C. was acknowledgeable and didn't pressure me into any decisions. He professionally helped me. I recommend this Dealership to anyone. I went there because my daughter had bought a car before, and my son has a Subaru too; he always told me, "Get a Subaru, they are great." I am excited and pleased with my purchase. Thank you, Juan, for making this a smooth and wonderful experience.
I am in love with my new Subaru Crosstrek. I love this excellent Sun Blaze Pearl color. I went in for the red color, but after seeing this! I loved it. Juan C. was acknowledgeable and didn't pressure me into any decisions. He professionally helped me. I recommend this Dealership to anyone. I went there because my daughter had bought a car before, and my son has a Subaru too; he always told me, "Get a Subaru, they are great." I am excited and pleased with my purchase. Thank you, Juan, for making this a smooth and wonderful experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ruth, congrats on your beautiful new Subaru Crosstrek! It’s great to hear that Juan made the experience smooth and enjoyable. Welcome to the Subaru of Englewood family, and safe travels ahead!
Gregory Pla is so helpful, kind, and efficient. My husband has been buying cars from him for the past 10 years. Last night I sent an email about trading in a Forester and by 2 pm today, a new car was in my driveway. Thank you Greg😊
Gregory Pla is so helpful, kind, and efficient. My husband has been buying cars from him for the past 10 years. Last night I sent an email about trading in a Forester and by 2 pm today, a new car was in my driveway. Thank you Greg😊
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ruth, thank you for sharing this wonderful feedback about Gregory and the team! It's fantastic to hear you've been consistently satisfied with Subaru of Englewood. Your loyalty means the world to us.
My experience today was excellent . The guy who accepted my car was very professional and courteous. The lady at the desk who entered the details into the computer was very informative and helpful. Hector explained what type of service I received and answered my questions. He accompanied me to area where I retrieve my car . He was very professional . Overall a great experience . Thanks to the person who serviced my car.
My experience today was excellent . The guy who accepted my car was very professional and courteous. The lady at the desk who entered the details into the computer was very informative and helpful. Hector explained what type of service I received and answered my questions. He accompanied me to area where I retrieve my car . He was very professional . Overall a great experience . Thanks to the person who serviced my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catherine, thank you for sharing your glowing review of our team! Your feedback made our day, and we hope you come back to see us at Subaru of Englewood Service Center down the road. Safe travels!