Reviews
Mom bought her car from here.
Top notch establishment. Employees were extremely helpful. Service department was clean and they had a superb turn around time. Would recommend this place to everyone. They make you feel like family.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service dept.
They were a little slow at first but in the end it was pretty fast
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love my Chevy Cruze!!
Great service !! Anthony was really helpful with getting me into my new car. Applied for an application online got approved and drove off the lot all in the same day. I love my new Chevy Cruze
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great service good place to buy a car or truck buy my cars from here all the time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heartless and disappointing
Wanted to buy my 16yr old her 1st car. Settled on a 2013 hybrid Honda. Had to buy new tire right away. Thought I could wait until first oil change for check up; I'm a divorced father trying to keep things afloat. Before her car has driven 300 miles, it breaks down, my daughter stranded. My Henna salesman tells me my $2000 warranty is useless in this situation. After lots of back and forth he reluctantly agrees to pay half of cost and "You should be glad. Most people would have told u 'sorry you're on your own.' No, I still believe most people wouldn't screw me over in the first place. They refused to get my valve adjustment done; spark plugs only. All I have ever owned personally is GM vehicles. That's why I chose to buy a used car from Henna. They know Lemon law only applies to new vehicles and take advantage of this fact. Opinion spoiled! Worst experience. Next time I'll go to CarMax. Never had an issue there that they didn't remedy without hassle. Henna seems to do just enough to get the vehicle to pass inspection so watch out! Marcus D Southall
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
2018 Camaro purchase
The Sales and Service Departments both did a stellar job with my new car purchase. I truly felt like a valued customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience
I first contacted the internet and got Brenda Guerrero who was extremely helpful and quoted me a very competitive price. I went in and was met by her and her associate on the floor, Raul Guzman. They were both very professional and not pushy or high pressured at all. They worked with me on my trade in and helped me get some extras I was looking for. I had a very pleasant buying experience and I am enjoying my 2018 Silverado HD 2500 Diesel 4x4 truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I?m never going anywhere else! They were so nice
Mark Poth is a world-class gentleman who runs the best service department I?ve ever experienced. I?m just a simple basic used Camero owner, and he and the entire service team treated me like a VIP and went the extra mile to accommodate my last minute request to get in just a few days before Thanksgiving. They were slammed, but Mark made sure my car was in top condition within a few hours, while generously reserving a loaner for me just so I could go eat lunch (so nice) AND communicating with me step-by-step, while managing a VERY efficiently run department. No idea how he does it, but he walked up to me and every single car waiting in line, introduced himself, shook our hands, and gave everyone his personal attention on a very busy day. Talk about class! Also TONY ELFREZ IS THE MAN and the man who made the call to Mark prior to my arrival. When I noticed issues with the car, I texted Tony, who I bought the car from in the used car department a year ago, and he called me within seconds to see what he could do to help. He then called Mark, the service manager for me and asked him to take great care of me. These men are top knotch gentlemen! Tony has become like a family friend. He?s as genuine as it gets and as far from the stereotypical salesman as it gets. I?ve referred several friends to him, and they all feel the same way about Tony. He?s knowledgeable, helpful, honest, and one of the coolest nicest people you?ll ever be lucky enough to just sit and talk to. Tony took the anxiety out of buying a car as a single woman, and he really looked out for me and explained things thoroughly to me and made sure I was happy. He?s gotten friends of mine financed and in dream cars within a few hours, and one of my friends liked and trusted Tony so much, that he went back for a second car from Tony. These guys run an impeccable, HONEST, customer service oriented business, and I?ll never buy a car anywhere else because of how kind and helpful they?ve been to me in every dealing I?ve had with them for the past year! I really can?t say enough good things about them in this little tiny space to write, but I?m so thankful that I bought my car from Henna and from Tony, and how many used car owners can say that a year later? Copy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Quality experience at Henna. Very happy with this dealer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Henna rocks!
Was quick, easy and affordable! Not another dealership could pull of the deal we got from Henna!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase