Reviews
My personal experience was a total nightmare.
My personal experience was a total nightmare. I came in with a preapproval for a specific car. The Mgr spoke with me and never even acknowledge my preapproval. He tells me to feel out another application he can get me a better rate. Then came back and said that my credit score was in the low 500's and that he could do 16% rate. My credit score is not in the 500's first of all. It didnt matter anyway cause I already had an approval. Honestly he did not want to sale me a luxury car. I knew everything he said was xx. I was just ready to leave cause I wasn't that impressed with the vehicle anyway. So I am glad things turned out the way they did. Its just the fact that he totally was disregarding and every thing I was saying like I didnt know what I was talking about. Don't know what his deal was, I could guess but there is no need. Not worth the time in saying. Just remember to go off of your first instinct when dealing with people. I had a bad vibe immediatley when I got there.
My personal experience was a total nightmare.
My personal experience was a total nightmare. I came in with a preapproval for a specific car. The Mgr spoke with me and never even acknowledge my preapproval. He tells me to feel out another application he can get me a better rate. Then came back and said that my credit score was in the low 500's and that he could do 16% rate. My credit score is not in the 500's first of all. It didnt matter anyway cause I already had an approval. Honestly he did not want to sale me a luxury car. I knew everything he said was xx. I was just ready to leave cause I wasn't that impressed with the vehicle anyway. So I am glad things turned out the way they did. Its just the fact that he totally was disregarding and every thing I was saying like I didnt know what I was talking about. Don't know what his deal was, I could guess but there is no need. Not worth the time in saying. Just remember to go off of your first instinct when dealing with people. I had a bad vibe immediatley when I got there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hamzah made the entire process of buying my 2026 RAV4
Hamzah made the entire process of buying my 2026 RAV4 very easy and smooth from start to finish. He was knowledgeable, patient, and took the time to explain every step clearly, which made me feel confident in my decisions. He was always responsive to my questions and ensured that everything was handled efficiently without any pressure. His professionalism and friendly approach made the whole experience stress-free and enjoyable. Overall, it was a great experience, and I truly appreciate his support and dedication. I would highly recommend working with Hamzah to anyone looking to purchase a vehicle.
Hamzah made the entire process of buying my 2026 RAV4
Hamzah made the entire process of buying my 2026 RAV4 very easy and smooth from start to finish. He was knowledgeable, patient, and took the time to explain every step clearly, which made me feel confident in my decisions. He was always responsive to my questions and ensured that everything was handled efficiently without any pressure. His professionalism and friendly approach made the whole experience stress-free and enjoyable. Overall, it was a great experience, and I truly appreciate his support and dedication. I would highly recommend working with Hamzah to anyone looking to purchase a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a new 2026 Toyota RAV4 from Bill
I recently purchased a new 2026 Toyota RAV4 from Bill Page Toyota, and I am extremely satisfied with my experience. I would like to sincerely thank Hamza, my Sales Consultant, and Dawit, the Finance Officer, for their outstanding service. Both of you were genuine, friendly, attentive, and incredibly patient throughout the entire process. You took the time to clearly explain every detail, answered all my questions thoroughly, and guided me step by step, ensuring I felt confident and well-informed in making my decision. Honestly, without your professional guidance and support, it would have been much more difficult for me to move forward with the purchase. Your transparency, professionalism, and commitment to customer satisfaction truly made a difference. Once again, thank you, Hamza and Dawit, for your exceptional assistance and for making this such a smooth and positive experience. I truly appreciate your dedication and highly recommend your service to anyone looking to purchase a vehicle. Thanks, Berhanu
I recently purchased a new 2026 Toyota RAV4 from Bill
I recently purchased a new 2026 Toyota RAV4 from Bill Page Toyota, and I am extremely satisfied with my experience. I would like to sincerely thank Hamza, my Sales Consultant, and Dawit, the Finance Officer, for their outstanding service. Both of you were genuine, friendly, attentive, and incredibly patient throughout the entire process. You took the time to clearly explain every detail, answered all my questions thoroughly, and guided me step by step, ensuring I felt confident and well-informed in making my decision. Honestly, without your professional guidance and support, it would have been much more difficult for me to move forward with the purchase. Your transparency, professionalism, and commitment to customer satisfaction truly made a difference. Once again, thank you, Hamza and Dawit, for your exceptional assistance and for making this such a smooth and positive experience. I truly appreciate your dedication and highly recommend your service to anyone looking to purchase a vehicle. Thanks, Berhanu
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently bought a new Land Cruiser from a Bill Page
I recently bought a new Land Cruiser from a Bill Page Toyota in Falls Church I'm very satisfied and Thanks to Kwang,KIm for helping me with everything so kindly and in detail I'll definitely recommend him to anyone looking to buy a car.
I recently bought a new Land Cruiser from a Bill Page
I recently bought a new Land Cruiser from a Bill Page Toyota in Falls Church I'm very satisfied and Thanks to Kwang,KIm for helping me with everything so kindly and in detail I'll definitely recommend him to anyone looking to buy a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
A "tire" appeared on my dashboard (something I had never
A "tire" appeared on my dashboard (something I had never seen before), so I took my car in to have it looked at. It turned out to be low pressure, possibly caused by sudden change to very cold weather. While there, I was advised that I was behind on regular checkups. I had had delicate eye surgery months before and was not allowed to drive for several months.. A wonderful lady named Tatiana Arroliga processed me in and arranged to bring my service up to date. She was very knowledgeable and explained everything, all with a friendly smile. In just an hour I was ready to go and she gave me my paperwork, again with that nice, friendly smile. She definitely is an asset to Bill Page Toyota!
A "tire" appeared on my dashboard (something I had never
A "tire" appeared on my dashboard (something I had never seen before), so I took my car in to have it looked at. It turned out to be low pressure, possibly caused by sudden change to very cold weather. While there, I was advised that I was behind on regular checkups. I had had delicate eye surgery months before and was not allowed to drive for several months.. A wonderful lady named Tatiana Arroliga processed me in and arranged to bring my service up to date. She was very knowledgeable and explained everything, all with a friendly smile. In just an hour I was ready to go and she gave me my paperwork, again with that nice, friendly smile. She definitely is an asset to Bill Page Toyota!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They can't fix my 2024 grand highlander.
They can't fix my 2024 grand highlander. They don't even know the defect, they keep using trial and error. My car was making a noise on the driver's side, and they suggested that I change the tire. Even after the tire was replaced, the problem was not resolved and the next suggestion was to replace the axel without proof that the axel was the underlying cause. To make matters worse, the axel was not even installed properly. It began leaking oil from the area where the axel and transmission join together. I feel as if the mechanics don't know what they're doing.
They can't fix my 2024 grand highlander.
They can't fix my 2024 grand highlander. They don't even know the defect, they keep using trial and error. My car was making a noise on the driver's side, and they suggested that I change the tire. Even after the tire was replaced, the problem was not resolved and the next suggestion was to replace the axel without proof that the axel was the underlying cause. To make matters worse, the axel was not even installed properly. It began leaking oil from the area where the axel and transmission join together. I feel as if the mechanics don't know what they're doing.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I want to thank to Junior Alemayehu for your helpfulness
I want to thank to Junior Alemayehu for your helpfulness and throughness to bargaining the perfect car with all the features that I wanted. I greatly value your devotion and overall your good smile. I am very pleased with amicable service at Bill Page Toyota. I certainly, recommend you to our friends and other mates. Thanks Bini
I want to thank to Junior Alemayehu for your helpfulness
I want to thank to Junior Alemayehu for your helpfulness and throughness to bargaining the perfect car with all the features that I wanted. I greatly value your devotion and overall your good smile. I am very pleased with amicable service at Bill Page Toyota. I certainly, recommend you to our friends and other mates. Thanks Bini
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
I have been relying on Bill Page Toyota in Annandale for
I have been relying on Bill Page Toyota in Annandale for over seven years, and their level of professionalism and customer service has remained exceptional. This past June, I purchased a Toyota Land Cruiser, and in August, I returned to acquire a 2025 Toyota RAV4 XLE Premium for my wife. Both purchases were seamless, with excellent customer education and support throughout the process. I would like to especially recognize Hamza Aldobai from Sales and Dawit from the Finance team for their outstanding service. Their professionalism, patience, and clear guidance gave me the confidence to make informed decisions. Bill Page Toyota consistently exemplifies customer-focused service, and I confidently recommend them to anyone seeking a reliable and trustworthy automotive partner.
I have been relying on Bill Page Toyota in Annandale for
I have been relying on Bill Page Toyota in Annandale for over seven years, and their level of professionalism and customer service has remained exceptional. This past June, I purchased a Toyota Land Cruiser, and in August, I returned to acquire a 2025 Toyota RAV4 XLE Premium for my wife. Both purchases were seamless, with excellent customer education and support throughout the process. I would like to especially recognize Hamza Aldobai from Sales and Dawit from the Finance team for their outstanding service. Their professionalism, patience, and clear guidance gave me the confidence to make informed decisions. Bill Page Toyota consistently exemplifies customer-focused service, and I confidently recommend them to anyone seeking a reliable and trustworthy automotive partner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of working with Nathan Dat
I recently had the pleasure of working with Nathan Dat Nguyen at Bill Page Toyota in Falls Church, VA, and I can’t recommend him or the dealership highly enough! From the moment I walked in, Nathan greeted me with a warm smile and made the entire car-buying process feel effortless and enjoyable. He was incredibly professional, taking the time to understand exactly what I was looking for in a Toyota without any high-pressure tactics. His knowledge of the vehicles was spot-on, and he patiently answered all my questions, walking me through options, features, and financing details in a clear and straightforward way. What stood out most was how genuinely pleasant Nathan was—his positive energy and enthusiasm made the experience fun rather than stressful. The purchase went incredibly smooth; everything from the test drive to signing the paperwork was handled efficiently, and I drove off in my new vehicle the same day without any surprises or hidden fees. It’s rare to find a sales consultant who truly cares about the customer’s satisfaction, but Nathan exceeded all expectations. Overall, Bill Page Toyota gets a solid 5 out of 5 stars from me. The dealership is well-organized, the staff is friendly and customer-focused, and it’s clear they prioritize a seamless experience. If you’re in the market for a Toyota in the Falls Church area, ask for Nathan—he’ll make sure you leave happy! Thank you, Nathan and the Bill Page team, for making my purchase such a positive one.
I recently had the pleasure of working with Nathan Dat
I recently had the pleasure of working with Nathan Dat Nguyen at Bill Page Toyota in Falls Church, VA, and I can’t recommend him or the dealership highly enough! From the moment I walked in, Nathan greeted me with a warm smile and made the entire car-buying process feel effortless and enjoyable. He was incredibly professional, taking the time to understand exactly what I was looking for in a Toyota without any high-pressure tactics. His knowledge of the vehicles was spot-on, and he patiently answered all my questions, walking me through options, features, and financing details in a clear and straightforward way. What stood out most was how genuinely pleasant Nathan was—his positive energy and enthusiasm made the experience fun rather than stressful. The purchase went incredibly smooth; everything from the test drive to signing the paperwork was handled efficiently, and I drove off in my new vehicle the same day without any surprises or hidden fees. It’s rare to find a sales consultant who truly cares about the customer’s satisfaction, but Nathan exceeded all expectations. Overall, Bill Page Toyota gets a solid 5 out of 5 stars from me. The dealership is well-organized, the staff is friendly and customer-focused, and it’s clear they prioritize a seamless experience. If you’re in the market for a Toyota in the Falls Church area, ask for Nathan—he’ll make sure you leave happy! Thank you, Nathan and the Bill Page team, for making my purchase such a positive one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a good expérience at my visit especially Mr Hamaza
I had a good expérience at my visit especially Mr Hamaza was very nice and have a very great communication skill, and treated us nicely.
I had a good expérience at my visit especially Mr Hamaza
I had a good expérience at my visit especially Mr Hamaza was very nice and have a very great communication skill, and treated us nicely.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car