Winchester Mitsubishi

The staff was very pleasant and handled my oil change left and left on a timely fashion..

If you’re looking for variety, Winchester Mitsubishi is stacked. The inventory is honestly one of the best parts about the dealership. They’ve got everything from affordable daily drivers to newer SUVs with all the features, and the selection actually makes it easy to find something that fits your budget without feeling limited. What stood out to me was how clean and well-kept the vehicles are, plus there are always options coming in so it doesn’t feel picked over. Whether you’re trying to stay under a certain payment or just want something reliable with low miles, there are real choices here. Definitely worth checking out if you don’t want to waste time hopping from lot to lot.

https://www.autonews.com/retail/service-and-parts/an-guest-commentary-owens-0317/ Why this dealership understands this

Tiffany is simply AMAZING! Highly recommend her at Winchester Mitsubishi! SHE IS THE BEST! 😊😊😊😊😊😊Ask for Tiffany

Working with Tiffany and David was a great experience from start to finish. They really took the time to understand my situation and made sure everything was handled the right way. There were a few things that needed to be worked out, but they stayed on top of it, kept me informed, and followed through until everything was resolved. I never felt left in the dark, and they made the whole process smooth and stress-free. If you want a team that actually listens and gets things done, I highly recommend Tiffany and David.

Friendly service personnel. My car was ready when stated at beginning of service.. A comfortable lounge to wait in. Nice option to have coffee available..

The staff you have don’t listen to our issues because when I got my paperwork nothing was listed about my complaint and this isn’t the first time this has happened but the last time we come back

I purchased a 2024 Kia Carnival LX from this dealership and had a very positive experience initially. The sales team was responsive and even delivered the vehicle to my home about an hour away, which I appreciated. However, the experience quickly became frustrating once it came time to finalize the paperwork. When the vehicle was delivered and I sat down to sign the documents, I discovered that multiple items were incorrect, including my name being spelled incorrectly throughout the paperwork. Because of this, the documents had to be corrected, overnighted to me, and sent back again, which unnecessarily delayed the process. I had also clearly requested that my existing license plates be transferred to the new vehicle, but this was not done until I followed up multiple times. It ultimately took several weeks to get this resolved. More recently, I’ve been dealing with issues with the vehicle’s doors and simply asked if their service department could take a look and help determine whether the issue would be covered under warranty. I was not asking them to take responsibility for the problem, only for assistance from their service team. Unfortunately, communication has since stopped and I have not received a response. The sales experience started off well, but the errors with the paperwork, the delays in handling the plate transfer, and the lack of follow-up when issues arose have been very disappointing. Customer service should not end once the sale is completed.

Tiffany worked hard to find me a car that fit my situation and helped me get into a vehicle with a very low monthly payment that I could actually afford.

Awesome place! Ask for Tiffany, she knows her stuff. We highly recommend Winchester Mitsubishi and the staff