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Auto Buying Service

(211 reviews)
Visit Auto Buying Service
Sales hours: 8:30am to 7:00pm
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Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–7:00pm
Sunday Closed
(703) 873-7720 (703) 873-7720

Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Buying Service from DealerRater.

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Great Buying Experience!

I loved the car and the process was really fast. Linda was great from the beginning and she was always attentive to my requests. Thank you, Sam and the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible!

Terrible!!!!!! This dealership definitely uses bait and switch. I inquired about an LX 570 on the website 09/26/23. Told not available, they have a deposit on it. I then inquired about a 2nd LX 570 on the website and was told also not available, they have a deposit. Each time they tried to interest me in another car. They leave attractive vehicles advertised on the site that are not available. Misleading, dishonest. Take your business elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terrible experience.

Terrible experience. Offered 7k for a trade that has an MMR of 23k. That is just bad business. Appreciate the offer though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

BAIT AND SWITCH

Bait and switch. DO NOT TRUST THE AD OR THIS VENDOR. Ask for a custom picture of the car that requires them to prove it's still there and a formal offer to sell it at the price listed in the ad.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bait and switch - FAKE ADS TO BRING YOU IN

Bait and switch, just like all the other reviews Looked at a G wagon on line and drove to see it . They said it sold and apologized for not taking it off line. They then offered to purchase another for me at auction sight unseen. Such a waste of time. I’m never going back

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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BAIT AND SWITCH SCAMMMMERSSS!!

BAIT AND SWITCH SCAMMMMERSSS!! STAY AWAY 100% worst place I have ever been. I called for 2 cars. They confirmed they have 2 cars. Setup an appointment and was about 5 minutes away and got a unknown number call. Arrived and saw a completely destroyed frame damaged mismatched bumpers, fenders destroyed car sitting out front. Immediately knew all the other reviews were true about the bait and switching of falsely advertised cars with great prices. Do not waste your time. I did. Place is trash, sales guys are liars! The pictures are below. 2 are the red and blue that they never had to begin with. Baited and switched the cars. Claimed the cars are damaged and undriveable and at a different location even tho it was confirmed minutes before. I have all the pictures, messages, photos of the cars. And even more. These cars are listed as personal cars on marketplace, autotrader other sites. Massive fraud! STAY AWAY!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bait and switch

I should have trusted the reviews that say this dealership does bait and switch. It happened to me as well. Right now they have a post of black Tesla 2020 long range for $29700, and the average price of the same trim with the same mileage is like $32000. All they told me was that the car was sold, and gave me a list of 8 Teslas which are overpriced. So I showed them a competing deal from another dealer before I visited, but they ripped off the dealer saying "Teslas at that price are definitely flawed", which was not true. So I asked "then was your car flawed?" and they told me yes. So even if you actually buy a car from this dealership for the cheap price, it is a car that should not be sold to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I just wanted to give a shoutout to the team at ABS for

I just wanted to give a shoutout to the team at ABS for making my car buying experience absolutely amazing! From start to finish, everything was smooth sailing and I couldn't be happier with my purchase. Everyone was so friendly and accommodating, listened to what I was looking for, and helped me find the perfect car. They were patient with me as I asked a million questions, and their expert knowledge made me feel confident in my decision. And let's talk about the car itself - it's a dream come true! I'm absolutely in love with my new car and couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’m very thankful to the team at Auto Buying Service for

I’m very thankful to the team at Auto Buying Service for making my car buying experience such a blast! From the moment I stepped onto the lot, I was greeted with smiles and friendly faces. Not only did they make the whole process super easy and stress-free, but he had me laughing the entire time! I don't think I've ever had that much fun buying a car before. Don't even get me started on my new ride! It's everything I wanted and more. And the best part? I didn't have to break the bank to get it. ABS offered some incredible deals that made my purchase not only enjoyable but also affordable. I couldn't be happier with my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Loved my experience at ABS!

Loved my experience at ABS! From start to finish, the entire process was seamless and enjoyable. The sales team has been the best I’ve ever encountered, and the financing process was also a breeze. Sam was able to find me a great rate and walked me through all of the paperwork with ease. Once I had purchased my vehicle, they continued to provide top-notch service and went above and beyond to make sure that my new car was ready for me to take home! I couldn’t be happier with my experience and I’ll definitely be a repeat customer in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.