Reviews
Write a reviewThis review is about the purchase of a "Volvo Certified Pre-Owned" car. Bridgewater had listed a 4-year-old XC60 on cars.com that was a good match at a fair price. A phone call with sales consultant John Maxton convinced me to put down a deposit; the following week, we made the 3-hour drive to complete the sale. In this case, the confidence I'd come to feel in John was well placed. Regarding the Certified Pre-Owned program: Volvo Cars USA guaranteed that all of the XC60's components were functioning properly. In our case, the manufacturer's warranty is running for another six months, a welcome surprise. In the end, we added a Volvo extended warranty to the purchase... not cheap, but a better deal than the competing aftermarket offers we'd investigated. It will (hopefully) be a while until the next car purchase, but I'll gladly make the drive to Bridgewater again.
This review is about the purchase of a "Volvo Certified Pre-Owned" car. Bridgewater had listed a 4-year-old XC60 on cars.com that was a good match at a fair price. A phone call with sales consultant John Maxton convinced me to put down a deposit; the following week, we made the 3-hour drive to complete the sale. In this case, the confidence I'd come to feel in John was well placed. Regarding the Certified Pre-Owned program: Volvo Cars USA guaranteed that all of the XC60's components were functioning properly. In our case, the manufacturer's warranty is running for another six months, a welcome surprise. In the end, we added a Volvo extended warranty to the purchase... not cheap, but a better deal than the competing aftermarket offers we'd investigated. It will (hopefully) be a while until the next car purchase, but I'll gladly make the drive to Bridgewater again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service department. Provided pick up and drop off service when the car was at the dealership. Car was clean and washed during pick up.
Great service department. Provided pick up and drop off service when the car was at the dealership. Car was clean and washed during pick up.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
After narrowing our choice down to a Volvo (I was replacing an Audi - and I had 2 Volvos in the past), I reached out to a few dealers. I felt that Bridgwater was not only the most responsive, but professional. Dominick DiFalco worked to find the exact car we were looking for...and was extremely communicative about where we were in the process at all times. This made me feel appreciated - and gained my patience through the process. At every step, I knew where I was and it all went very smoothly.
After narrowing our choice down to a Volvo (I was replacing an Audi - and I had 2 Volvos in the past), I reached out to a few dealers. I felt that Bridgwater was not only the most responsive, but professional. Dominick DiFalco worked to find the exact car we were looking for...and was extremely communicative about where we were in the process at all times. This made me feel appreciated - and gained my patience through the process. At every step, I knew where I was and it all went very smoothly.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have purchased or leased 5 vehicles from Bridgewater Volvo and each time I know that I can trust that Al Cologna Steve Dolly andJohn Maxton will put us in the right vehicle for the right price. Thanks so much it’s like they are family
I have purchased or leased 5 vehicles from Bridgewater Volvo and each time I know that I can trust that Al Cologna Steve Dolly andJohn Maxton will put us in the right vehicle for the right price. Thanks so much it’s like they are family
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John Maxton and Steve Dolly were very willing to work with me to find the best fit based on my needs, wants and budget. The staff at Volvo Bridgewater are top notch.
John Maxton and Steve Dolly were very willing to work with me to find the best fit based on my needs, wants and budget. The staff at Volvo Bridgewater are top notch.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car purchasing experience I have ever had. John Maxton provided excellent service and advise, no BS throughout a fast and pleasant process and offered a great price.
Best car purchasing experience I have ever had. John Maxton provided excellent service and advise, no BS throughout a fast and pleasant process and offered a great price.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
There are two good reasons to make this your choice of dealerships. The first is the people: sales, service, ownership. Second, is the quality of the workmanship.
There are two good reasons to make this your choice of dealerships. The first is the people: sales, service, ownership. Second, is the quality of the workmanship.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience with sales person, Dan Carlson, was very easy and great. I lease xc60 and The whole process from beginning to end was very easy and quick.
My experience with sales person, Dan Carlson, was very easy and great. I lease xc60 and The whole process from beginning to end was very easy and quick.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It all went very smoothly The loaner car was ready when I arrived The price was reasonable for the work done The team is always friendly when I am there which makes it feel good
It all went very smoothly The loaner car was ready when I arrived The price was reasonable for the work done The team is always friendly when I am there which makes it feel good
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is the second Volvo we have purchased from Dominic DeFalco. The experience was excellent and I always felt he had our best interest as his top priority!
This is the second Volvo we have purchased from Dominic DeFalco. The experience was excellent and I always felt he had our best interest as his top priority!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase