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Route 138 Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Place

Very satisfied with the purchase of my Ford Fusion

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Positive Experience

Everyone (Mark, Christine, Anie) were all very efficient, friendly, and helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really eager to help

They worked with us to get us the car as soon as possible. They set up payments according to how we get paid. The process took a bit longer than expected due to us changing our out of state licenses and trying to get the banks approval over the weekend but they had great customer service. Very easy people to get along with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

I went here to by a car with my Dad and they were very helpful and honest.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Responsive

I was overall very satisfied. They were very responsive to my questions or concerns during the whole process.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

After having bad experiences at 3 other dealers I had almost given up on trying to buy a car. I am glad I went into Route 138. Bob was great to work with. I drove in and within an hour not only had Bob got me approved for financing but he had me driving off in my 2015 Fiat 500!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bob Pulsinelli is awesome!

Bob was so very helpful, very informative and patient with us. He answered all our questions and made the whole experience so easy, efficient and pleasant. I would recommend anyone and everyone looking for a quality used car go see Bob at Route 138.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience...

I would recommend everyone go in and see Bob at Route 138 Motor Car. He went way above and beyond to help me purchase my 2013 Kia Rio.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing dealer

Highly recommend this dealership to everyone. Good credit bad credit they can help you. Mark the owner and Bob go above and beyond to help you out and get you the best deal and after you purchase your vehicle they continue to work with you. I have purchased 5 vehicles from Mark over the years and will continue to buy from him. Every time I enter the dealership I always feel welcome.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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He Made Everything SOOO Easy

Bob Pulsinelli has excellent communication skills. He explained everything to me in detail and handled my purchase in a way that made buying from his company into a most pleasant experience. Also, he made it possible for me, a car-less person, to go to his company and return to my home. I am delighted with my auto purchase. Thank you, Bob

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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