Reviews
the customer service was beyond anything i imagined, Wesley went above and beyond to make sure Ingot the Jeep of my dreams and I appreciate how thorough he was . If you are looking for for a vehicle I highly recommend them👍🏼👍🏼👍🏼
the customer service was beyond anything i imagined, Wesley went above and beyond to make sure Ingot the Jeep of my dreams and I appreciate how thorough he was . If you are looking for for a vehicle I highly recommend them👍🏼👍🏼👍🏼
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Gwinnett Chrysler Dodge Jeep Ram. We're glad our team helped you find the Jeep you wanted. Enjoy your new vehicle.
No, thank you! I greatly appreciate all you guys working as a team to help my husband and I. God bless.
The dealership was nice, the salesman was great and the selection of vehicles was ample!
The dealership was nice, the salesman was great and the selection of vehicles was ample!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about our vehicle selection and team at Gwinnett Chrysler Dodge Jeep Ram. Your experience helps us maintain our standards. Thank you for sharing your thoughts.
Mr. Wesley Murdock was very professional and personable. He worked with me to find the perfect truck. He showed me all the little ins and outs of the features. I never felt like I was just a quota # in monthly sales target. Very smooth and no pressure to buy anything. Thanks DL
Mr. Wesley Murdock was very professional and personable. He worked with me to find the perfect truck. He showed me all the little ins and outs of the features. I never felt like I was just a quota # in monthly sales target. Very smooth and no pressure to buy anything. Thanks DL
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you sharing your experience with our team at Gwinnett Chrysler Dodge Jeep Ram. It's good to hear that you found the right truck without any pressure. Thank you for choosing us.
I I like this dealership they worked with me and gave me the deal I could afford. I especially like the salesperson Ms Tierra Jackson see showed excellent customer service and I would work with her anytime.
I I like this dealership they worked with me and gave me the deal I could afford. I especially like the salesperson Ms Tierra Jackson see showed excellent customer service and I would work with her anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback and are glad our team could assist you with a suitable deal. Thank you for choosing Gwinnett Chrysler Dodge Jeep Ram. We look forward to serving you again.
Tierra was awesome. Patient and understanding when asked questions and ensured this was the vehicle I wanted. Very professional
Tierra was awesome. Patient and understanding when asked questions and ensured this was the vehicle I wanted. Very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback about our team's professionalism and patience. Thank you for choosing Gwinnett Chrysler Dodge Jeep Ram for your vehicle needs.
Very helpful all around dealership from start to finish. I had a great experience my sales agent Tierra was awesome. I can’t also forget about my finance manager very down to earth and extremely helpful. Definitely recommend people stopping by and checking this dealership out.
Very helpful all around dealership from start to finish. I had a great experience my sales agent Tierra was awesome. I can’t also forget about my finance manager very down to earth and extremely helpful. Definitely recommend people stopping by and checking this dealership out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Gwinnett Chrysler Dodge Jeep Ram. We’re glad our team provided a helpful experience throughout your visit. We appreciate you sharing your feedback.
Chris help me get into a 2026. Dodge GT. He was very helpful thank you Chris
Chris help me get into a 2026. Dodge GT. He was very helpful thank you Chris
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad our team could assist you with the 2026 Dodge GT. Thank you for choosing Gwinnett Chrysler Dodge Jeep Ram.
Very easy to work with, smooth process for service and the sales department is great also!
Very easy to work with, smooth process for service and the sales department is great also!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Gwinnett Chrysler Dodge Jeep Ram. We're pleased to know that our team made the process smooth for you.
Have had several unfortunate encounters with the service department over the years with two RAM pickups. No longer take my vehicle to this dealership for service. I visited a couple of days ago for a new key fob battery and mentioned to a pleasant service advisor that my RAM was completely inaccessible. He commented that if the key continued not to work, I'd need to flatbed the truck the dealership where there would be a $200+ service fee to ascertain the problem, which he suspected had something to do with the electronics that recognizes signals. Instead, I called a dealer with a mobile service who came out and replaced the truck battery. Truck fired right up and cost was little more than Gwinnett's "service fee." Not sure whether the advisor was deliberately misleading, but I'll continue to avoid the Gwinnett dealership despite its convenient location.
Have had several unfortunate encounters with the service department over the years with two RAM pickups. No longer take my vehicle to this dealership for service. I visited a couple of days ago for a new key fob battery and mentioned to a pleasant service advisor that my RAM was completely inaccessible. He commented that if the key continued not to work, I'd need to flatbed the truck the dealership where there would be a $200+ service fee to ascertain the problem, which he suspected had something to do with the electronics that recognizes signals. Instead, I called a dealer with a mobile service who came out and replaced the truck battery. Truck fired right up and cost was little more than Gwinnett's "service fee." Not sure whether the advisor was deliberately misleading, but I'll continue to avoid the Gwinnett dealership despite its convenient location.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us. I’d like the opportunity to speak with you about your recent experience with our Service Department regarding your key fob battery and the diagnosis and recommended service for your RAM vehicle. If you would kindly email me with your preferred contact information at a time that is best for you, it would be greatly appreciated. Thank you, Roosevelt Adams General Manager radams@fivestaronline.net
Thank you for responding, Mr. Adams. You can reach me at thepakrat@bellsouth.net. Pete Kraus
These are the most unethical used car salesmen I have ever encountered. They fraudulently took advantage of my adult daughter who is mentally ill and who was going through a psychotic episode at the time. They took a $2,300 debit card deposit from her over the phone on a car whose CARFAX stated that it was a "total loss." I made both the salesman and the sales manager aware of her condition and they still took her money and completed the deal. Shame on them. And shame on Chrysler for employing such people.
These are the most unethical used car salesmen I have ever encountered. They fraudulently took advantage of my adult daughter who is mentally ill and who was going through a psychotic episode at the time. They took a $2,300 debit card deposit from her over the phone on a car whose CARFAX stated that it was a "total loss." I made both the salesman and the sales manager aware of her condition and they still took her money and completed the deal. Shame on them. And shame on Chrysler for employing such people.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car